I love this place and we come here a lot and book big parties. today one of the games was giving tickets and one of the workers named Eric came and closed the game cause he said it was giving easy tickets to the kids but this is kids place and we always spend lots of money here so I went to the manager and her name was Lady very professional she said don’t worry I’ll give you tickets.. Thank you Lady for not leaving my child heart broken you get 5 star!
Nancy C.
Évaluation du lieu : 2 Los Angeles, CA
It’s not the same as the good old days. Went here for a birthday party I was a guest at. They book many birthday parties at the same time and back to back. They have different packages I heard but mostly you like get 2−3hours. Chuckie looks different I miss the jolly looking one and all his friends. I miss the show the robotic chuckie and friends would put on now it’s just a tv screen. It looks pretty crazy in there but kids seem to enjoy probably because they don’t know any better. They really need to upgrade and do some changes as some things look like their fading or need a new paint job. They gave the mom of the birthday boy a hard-time on the bill and took forever to close it having her take time to deal with it out of her allotted time given. Your welcome to stay after your time is up but not seated in the party area which is most of the seating there. Doubt I’ll come back more worth it to pay the extra and do something nice somewhere else, for us most likely at a museum. The only good note was that they had a change table in the bathroom and that did look new but looks kinda hidden against wall since there are no signs or stickers on it. Just stainless steel bin looking box.
Daniel C.
Évaluation du lieu : 3 Los Angeles, CA
So a while back wifey and I decided to treat the boy and the grandbaby to Chuck’s house. Upon entering the joint we were stamped with some invisible ink that when put under a black light revealed numbers, concentration camp-style. We ordered pizza and salad and $ 20 bucks worth of tokens and we were all set for some motherloving fun. First my kid and grandbaby beelined it straight to the picture booth thing and took one to kick off the festivities, then they called for me to go play games with them. There I was playing skeeball when Milf #1 took the spot next to me and began playing. She then turned to me and said«I think they made the balls smaller, these balls fit perfectly in my hand» I just nodded and gave her the biggest grin ever. She realized how it sounded and went with it. Cool chick. Milf #2 was on deck when I played Spider Bot. Objective: Shoot a big robot spider with a laser gun and hit it for tickets. I was doing pretty well which prompted hottie mom to repeatedly yell out«Hit it!» of course my mind went to gutter mode and said«wish I could sweetheart» and walked away. Meanwhile my son and grandbaby were each enjoying themselves on different rides and games. The boy was shooting the shit out of a basketball and grandbaby kept riding a thing called Jet Rider which actually moves in unison with the screen a la Captain E.O. Wifey finally decided to join in the fun and drove Spongebob Squarepants all over the fucking place. Two fun filled hours later we decided to call it a day and left. The pizza(thin crust Cali Alfredo) was very good, the salad bar sucked ass with its wilted lettuce and cucumbers, tomatoes looked old as fuck, and the dressing had ice chips in it. Grandkid’s pretzel dog was greasier than a Jiffy Lube bay and the fries were salty and in tiny little pieces as if they cut them in half to make it look like there were a shitload. Service was decent enough for what it was, but Chuck E. Cheese noticed that my little grand daughter seemed kind of scared of the costume, slowly came up to her, waved and motioned for her to come to him/her and gave her a big hug. That made the trip worthwhile.
Liana T.
Évaluation du lieu : 1 Los Angeles, CA
Wow! How is this place an operating business? Let alone a place to create memorable memories with your kids. This chucky cheese should be closed… clean house! Do not hold any of your events at this location. This place is the most unorganized, dirty, chaotic place I have ever been to. Completely under staffed, no training, no professionalism. A throwback to the 80s… When rules and process were just coming to corporations. One register open 20 people in line, one employee redeeming tickets for 50 kids. The salad bar … Is non existent. In 3 hours they never once refilled the salad bar. There were plates and trash all over the place. Parents were furious upset. A fight broke out between parents cause everyone was soooo frustrated. Fire the management not just store management upper management.
Tom A.
Évaluation du lieu : 2 Los Angeles, CA
Let me start by telling my side of what the Burbank Shopper called, «The Meltdown At Puppet Town.» For starters, I work HARD and sometimes the stress of daily life really takes a toll. So when my son Magnus chose this place to have his Sweet Six, I knew I would be in for a bumpy ride. The night started off pretty well as I was able to find a parking spot right up front for my stretch Pontiac Aztec limo. It’s rare that I find six spots to park this in and street parking can be a nightmare, but I digress. I put in our order and hit a snag right out of the gate. My oldest son Ragnor loves his tapanade, which I was told over the phone would be available as a special order. Well that wasn’t the case so I just had to hope he would be satisfied with the watered down horchata I had in the car from the burrito place I visited for lunch. Horchata makes him sleepy, so not a total disaster, but disappointing for sure. When Emily from the kitchen brought out our pizzas she tripped over my Jansport backpack that I had jam packed with some… adult magazines that I had for a research project for a correspondence school class I’m taking. When she tripped, her foot broke the zipper and porno mags shot out of the zipper opening like a hot geyser of Juggs. The humiliation was the half of my worries as kids flocked to the magazines as they swirled in the air. Of all the bad luck, a copy of Barely 18 fell right on the table of a local pastor… right on the Centerfold. He didn’t believe that I was doing some research and had some harsh words for me. I tried to apologize, but he just kept accusing me of being the devil’s pawn. I could only take so much of his abuse before I lost my composure. I punched the pastor in the face, but as I was about to land the punch I slipped on a banana peel that my son Montel left on the floor as a joke. The joke was on me alright! I fell backwards and in an attempt to gain my balance I ended up punching his wife right between the eyes breaking her Susan G. Komen Breast Cancer Awareness sunglasses. Mayhem ensued and I was fending off blows from children of all ages. I know the kids were innocent in all of this, but when you take enough of those tiny fists you just have to fight back. I punched everything in sight and I did not miss the irony of the Whack-A-Mole game in the distance. By the time the police woke me up both my fists were the size of Christmas hams, I guess I blacked out. I’ll definitely be back now that the restraining order misunderstanding has been ironed out with corporate. You just can’t keep a good man down.
Victoria O.
Évaluation du lieu : 2 Glendale, CA
I really miss the old Chuck E Cheese when Chuck E didn’t look like a crackhead. And when I asked one of the workers why they changed the way he looks, the worker said«Chuck E was fat» and something along those lines where basically they’re already ruining a child’s view on people’s body types and accepting those who are«skinny» rather than«fat.» I really have to complain about how the place is now and how it was back then because before you weren’t able to buy any toys and all you could have used were the tickets to get whatever you wanted but now you can pay with your ticket and pay the difference to get whatever you want and really what’s the fun in that? Most of the games don’t even give you that many tickets to begin with when before you were able to get a good amount of tickets pretty easy. I mean it is an arcade for kids and shouldn’t it be a place where kids get happy to get tickets? If you think about it, you basically pay for tokens, you get tickets that you may not even be able to get whatever you want from their«toy selections» or whatever it’s called and in the end the parent still ends up paying the difference to make their child happy. I’m very disappointed in this place. There was also this one worker who had an attitude problem with my cousins just because THEIR ticket machine didn’t print out the number of tickets they had, TWICE. Save your money AND your kids and just take them to a nice park instead.
Jennie L.
Évaluation du lieu : 2 North Hollywood, CA
This place sucks to come to. I have come in on weekends and weekdays. They need to hire new staff or put more to work. I just came in last Wednesday. Man it suck. Almost all of the games had out of order sign. The game needed to be filled with tickets and most of the machine ate my tokens. My kids and I kept on telling the staff that the game machine didn’t work. The only thing is the pizza is good. The women’s bathroom is always a mess.
Anthony T.
Évaluation du lieu : 3 Burbank, CA
This place is like Disneyland it depends what day and what time you come here. Unfortunately most of the machines were not giving out tickets. The food was good for the price. I guess all that matters is the kids loved it. Great place for a birthday party
Sharon M.
Évaluation du lieu : 2 Los Angeles, CA
On spring break my child was very happy to go to chuck e cheeses and it was unfortunate on how one of the ovens was broken and had to wait for pizza more than an hour. The sad part was that they only had three employees working and I feel so bad for them because it was so packed. I guess it’s a fun place to go to when it’s not busy. But I wouldn’t suggest anyone to go on a busy day. It was frustrating and stuffy, also a lot of the games when out of service.
Yezika Maggie E.
Évaluation du lieu : 4 Los Angeles, CA
What can I say one of these finally near downtown LA. It’s actually nicer, cleaner, safer and more spacious than the other ones I have been too.
Nathalie F.
Évaluation du lieu : 2 North Hollywood, CA
Food: Over all the pizza was good, don’t bother trying the pretzel bites they are overall salty and the cheese is served cold and also salty. Service: when walking in the greeter who stamps your hand grabbed my niece in a very aggressive way. I asked him to be more gentle with her and he didn’t say anything. I’m sure he hates his job. Overall this place is runned down. take your kids to Dave and busters.
Sadia A.
Évaluation du lieu : 2 North Hollywood, CA
Food was not on time, they were so busy our food came 30 mins before they were closing the worst birthday party ever I was so embarrassed my guests were very disappointed I don’t know if I will make another party event with this location again
Shukhrat K.
Évaluation du lieu : 5 North Hollywood, Los Angeles, CA
We become«Wild life rescuer» kinds are happy. Best what you can get for kids on Saturday night! Little noise but you’ll get to use to it.
G R.
Évaluation du lieu : 5 Los Angeles, CA
Great place to take the kids, eat pizza and have them run around and get wore out so they sleep like babies at night :) Pizza is good and cool for kids bday parties!
Jay E.
Évaluation du lieu : 1 Los Angeles, CA
If I could give this place zero stars I definitely would with no hesitation what’s so ever. Let’s start off with when I walked in… FILTHY. The floor looked like it was the trash can. I had to clean my own table. not so much of a big deal. But after a while a guy came with my food after walking ALLLLLL around chuck e cheese with it. He saw my number like 3 times, passed by my table like 2 times. It wasn’t until after the 2 time passing our table he finally gave us our food. . . WITHNOPLATES. He just pretty much tossed the food onto the table and left. So we just had to use napkins as trays because all the staff was«too busy» to get plates out. Let’s not leave out that the food was cold. And the guy spilled ranch over my fries. After eating, my little sister says that she has to use the restroom. So I take her & there’s SHITONTHEDAMNFLOOR! no where near the toilet. It wreaked! I threw up I’m not even kidding. There was like a big o’ pile of it! We go to the games, & every single time I go to chuck e cheese I get a souvenir picture. But that wasn’t the case for this trip. Because apparently the employees never re-filed the paper. I kept asking if they could. All they’d say is «I’ll get to it»… Nothing happened of course. My little sister was disappointed. Never again.
Felicia G.
Évaluation du lieu : 3 Glendale, Los Angeles, CA
You might ask, why were you in Chuck E Cheese. Answer: God Daughter’s birthday party. Chucks Cheese had come along way since my childhood. Chucky comes to you to sing Happy Birthday. The food was pretty average and the kids were running around like normal. My all time favorite has to be Ski Ball so that is a must play when I’m in CEC ! Come for the parties, stay for the ski ball.
Krystin T.
Évaluation du lieu : 2 Sun Valley, CA
This place is extremely dirty. Last time I was here we sat in a booth next to the play area where I saw ants trailing on the wall. The attendants are usually really nice so I don’t have one complaint about the employees behind the registers or at the door. Food is okay, but overpriced. I’ve been to my fair share of chuck e cheese’s but this location has to be my least favorite just because of the cleanliness. It’s pretty bad.
Elexa N.
Évaluation du lieu : 4 Valley Glen, CA
Pleasantly surprised! When I had kids I was dreading having to take them to Chuck E Cheese’s! Oh, the horror stories I’d heard! Tales of terrible pizza, snotty nosed kids running wild, germ infested ball pits, salad bars, and a giant dancing man in a mouse suit scared the bejeezus out of me. Because, I knew one day I would hear THAT phrase, «mama, take me to Chuck E Cheese’s!» So, it happened. The request was made, and I could avoid it no longer. Aaaaand… It was pretty awesome actually! I’d been looking for a place I could relax and dare i say enjoy a beer or glass of wine while my older child ran about, explored and played until amply tuckered out. Well, this isn’t totally that place but, sort of. It may be that place for parents of slightly older kids. I had to chase after them but at least I know they’re not escaping without me. For safety, family members get matching blacklight stamps and no one gets out without being checked. Together, we hopped from one arcade game to the next. Even my one year old was getting into it. They love getting those strips of paper tickets that they can trade in for a cheap Chinese toy on the way out. Those machines just spit em out like crazy. It’s like winning a jackpot in vegas! Some of the rides take photos of the kids and print them out for them to keep. All games are just one token or 25 cents. There are all kind of coupons available for tokens and food. Check for them online, they’re worth it. As for that pizza, they must have done a focus group or something about the dreadful food there. Because it was shockingly good. It was thin and crusty and brushed wih garlic oil. Not bad, not bad at all! I noticed posters plastered about bragging about the new pizza. So, something must have changed. At least at this location. And everything was super clean, including the bathrooms. My only complaint is that I wish there was a tad more to physically get the kids moving. There is just one, single story tunnel climbie thingie and the rest are all arcade games. And a note to the MCs, you may wanna turn the volume down jusssst a tad. Our ears were kind of hurting whenever announcements were made Mr. Cheese was making an appearance.
Kristin H.
Évaluation du lieu : 5 Los Angeles, CA
The staff here is SUPERB. Everyone is so nice, even though there’s massive kiddie chaos going on. The amount of calm and collectiveness is beyond anything I could ever comprehend. On top of it all, the bathrooms are clean! The food bar is CLEAN! The parking situation is GREAT!
Robbie B.
Évaluation du lieu : 5 Burbank, CA
If we keep in mind that it’s Chuck E Cheese, and not Tour J’ardet(a fictitious fancy French restaurant I made up), everyone is going to have a great time. This CEC rocks. First, bring coupons. They’re on line or in the Sunday paper. While on line, you can play Chuck E Cheese games for points that can be redeemed at the CEC’s prize desk. The coupons can save you a ton of dough. Speaking of dough, CEC pizza is not half-bad! Use the pizza, drinks and tokens coupon — you may find yourself saying«mamma mia»(which I think is what some people say when they are eating good pizza). The salad bar is also respectable here; I always get the«unlimited» salad bar and make a few trips. People-wise, Maritza is your go-to person. She is awesome, and can solve any problem. The games here are in surprisingly good shape, given the pummeling they get from those unsupervised kids who ruin everything for everyone. You know who you are, parents. Get off your phones and engage with your kids. The Deal or No Deal Game is an old stand-by, and the one where a rubber ball is dropped from up high, hopefully into a high-point hole, is a sure-fire ticket winner. As for the prizes, well, they are what they are. Speaking of tickets(which you collect to redeem for prizes), a new slimmed-down Chuck E. himself comes out every hour to do a dance and literally throw tickets all over the place. To the victor go the spoils. Enjoy!