Customer service is not bad. I wish they told me that my order was ready instead of waiting over 15 minutes to get it. However, food is amazing! Don’t mind going back.
Roxie L.
Évaluation du lieu : 1 Buena Park, CA
Poor customer service. The employees are in the back flirting and on the phone and if you bother to ask for something they give you attitude. Wings are not the same.
Nina G.
Évaluation du lieu : 2 Lakewood, CA
This review is specifically for their french fries. They appear to be made in house, which is of no bravado, if the end result is an unsatisfactory product. They are flimsy and limp. There was not a single crispy potato in the basket. Poor execution.
Jacob M.
Évaluation du lieu : 1 Artesia, CA
This place sucks never going back I would always eat here like 3 times a month I have a card from Cerritos high for 5 free boneless wings and they would always would let me order 15 wings on the phone and they would take off 5 when I got there but tonight was a different story they made me add 5 more to my order after I spent over 20 dollars of food and the managers were very rude
Felipe G.
Évaluation du lieu : 5 La Mirada, CA
My family and I have been here a few times before and always love the attention they give to customers Samantha took the time to listen to our son and his order mind you he is only 4 way to go !
Bryant N.
Évaluation du lieu : 5 Cerritos, CA
I rarely get to go here anymore, I use to go here after school back when I was in college with my friends but havent came back to try it again. Last week after work I was in the mood for wings so I actually stopped by and got 20 piece of wings I always get garlic parmesan and Lemon pepper. Only thing I hate is they charge for dipping sauce and veggie sticks.
Joe G.
Évaluation du lieu : 2 Torrance, CA
Ordered from Wingstop using the online order option. Placed my order 24 hours in advance(on a Friday) and stated that I needed to pick up my order by 6pm the next day(on a Saturday). My email and receipt state that it would be ready by that time the next day; however, on Saturday, I arrived to pick up my order at 6:05pm and it was not ready. I had to wait a good 30 minutes before my order was ready to be picked up. Now, I don’t mind waiting if I had just placed my order; however, I thought that the whole point of online ordering was so that my order would be ready for pickup at the allotted time. On top of that, people who did not order online and who ordered later, received their orders ahead of me. I was very disappointed with the online ordering system and would not order online again. I would give this Wingstop only one star; however, they did comp my party drinks while we waited for our order, so that brought them up to two stars. But I would not plan on visiting this Wingstop again if I could help it.
Tony L.
Évaluation du lieu : 2 Fullerton, CA
Wow this place has one of the worse service. .the way she talks and customer service is not good. The food is good but service have to change …
Ian L.
Évaluation du lieu : 1 Cypress, CA
If i could give 0 stars i would. Please stop having your employees ask us our names after we already told them what we want. That’s very irritating. This place also once forgot my order as I sat outside for 30 mins and come back in asking about my food. They lost the ticket for my order and told me they would refund my money and give me a free order next visit cause i had to be else where. Please don’t visit this location their staff is also rude.
Andee V.
Évaluation du lieu : 2 Garden Grove, CA
Wingstop is my absolute favorite and I’ve never had any issues! I was so excited that where I was moving there was a wingstop 5minutes away! Unfortunately it is this location that is closest now and it is a disaster. Someone really needs to address the customer service issue here because it is hurting this locations business immensely. The girls are so rude it’s by far the worst customer experience I have encountered. After giving this wingstop a few chances and even using the online app to avoid attitude from the ladies(which didn’t work, they are all awful), i now prefer the Lakewood location. This place would be fine if they just addressed the rude employees.
Lali V.
Évaluation du lieu : 5 Downey, CA
Recently i came into this wing stop in cerritos. And i was impressed with my visit. I had an amazing employee help me named Lily help me guide through my order. I was suprised how patient she was with me and how closely she listened to my request. I have to say i really recommend this place. Definitely visit!!!
Makayla M.
Évaluation du lieu : 4 Norwalk, CA
Went to Wing Stop for my first time today! I ordered 8 piece with garlic parm & Louisiana rub, my boyfriend ordered 8 piece hickory smoked BBQ. The garlic parm were good but didn’t taste any garlic, only the parm coating the outside, which was kind of disappointing for a garlic fan. I was not a fan of the Louisiana rub at all, but that may have just been a personal thing because my boyfriend did like them. His hickory smoked BBQ were a little on the messy side but very tasty :) Fries weren’t crispy enough in my opinion, a little soggy. PS. Ranch is very good
Kris S.
Évaluation du lieu : 1 Bellflower, CA
Love Wingstop but this location is a screw up. I’m so angry at this point #1 they made me walk back to my car for my id… Might I add I am 9 months pregnant on bed rest. Finally after arguing for 5 – 7 min I was told that it was ok but I «had better have my license next time« #2 they messed my order up. 20 Hawaiian and 6 lemon pepper turned into 14 Hawaiian and 6 lemon pepper. #3 they are friggin rude here. She walked away as I was ordering, she didn’t want to take my order, and the whole id thing Was the last straw. I am so friggin pissed at this moment. I will not be back to this location, I’ll go to the lakewood or bellflower one.
Yvette R.
Évaluation du lieu : 1 Lakewood, CA
Worst Wing Stop ever the lemon pepper did not taste like Lemon pepper it barely had any seasoning at all. Will never come back to this place.
Alba M.
Évaluation du lieu : 1 Norwalk, CA
Terrible customer service! Honestly what is the point of taking advantage of online ordering and being promised a time that it would be ready if I still have to sit here and wait for my order? I had to wait another hour for my order to be ready, and not once did I get an update from an employee. It’s ironic that I was sitting right next to their wall of plaques honoring their customer service skills and highest achievements of service. What a damn joke!
Thomas V.
Évaluation du lieu : 4 Buena Park, CA
My go to wings place. Dry rubs coagulate and kinda get sticky. But this place is waaaaaay better than BWW
MrAndMrs M.
Évaluation du lieu : 2 Cerritos, CA
Review on soggy oily fries only, wings were fine. Keep in mind they looked overstaffed and we’re not that busy. Most staff were just standing around chatting. I ordered our normal with the exception of the request to make our fries extra crispy or at least leave them in longer than usual. Our fries came out more soggy than normal. We asked if this was left in longer than usual and they said yes. They offered to drop them in the fryer again but we had already waited and didn’t want the rest of our food to get cold. We’ve requested crispy fries in the past from other locations(Fullerton and Lakewood) and Recd our order as requested with no problems. Even if this is down the street from where we live I’ll drive to Lakewood because they can get our order right
Jeremy L.
Évaluation du lieu : 5 Cypress, CA
I’d heard tales of wingstops greatness from friends, but there isn’t a location near me so i decided to finally make the trip today. I’d previously been going to buffalo wild wings, but holy shit I’ve been wasting my time and money there. Wingstop had the wings ready before bww gets a beer to my table. I got the original hot, Louisiana rub, and parmesan garlic. The parmesan punched bww’s version right in its dumb face. Bww uses what i assume is bird poop to coat their parmesan wings, because wingstops looked and tasted worlds better The Louisiana rub was also phenomenal, life changing actually since I’ll only go to bww now if I’m forced to by terrorists. Last time i was at bww i got the Caribbean jerk and felt like a jerk. I’m not proud of that joke. The original hot was a little disappointing because i was hoping for more spice. Good flavor, just wanted to sweat a little bit. Since i believe that pobody is nerfect, i have to share a thought. The music sounded like an ipod was left on shuffle, and that ipod beonged to a high schooler circa 2003. The ranch dressing made up for the nickelback i was forced to listen to though, and THAT is saying something.
Jay B.
Évaluation du lieu : 4 Cerritos, CA
This Wing Stop is located in the South and Gridley«Promenade.» The parking lot here is relatively small and competitive, you should easily find parking a bit further and closer to target. Wing stop has an aviation/pilot feel. They also have a soda machine with your choice of flavored sodas which is a total plus. They offer«classic» wings or boneless tossed in either wet sauces or dry seasonings. I myself ordered a 10 piece boneless wings and fries. Half original hot and half garlic Parmesan. The original hot is your typical buffalo sauce and garlic Parmesan seems like garlic butter with a huge dump of Parmesan cheese. Delicious! The only downside of this wing joint is definitely the prices. A little steep for a 10 piece wing meal. But still would come back due to the service, and quality of the food.
Bani M.
Évaluation du lieu : 3 Orange County, CA
Here we stop for the Wing-Stop.the Wings experts. 3.5 Stars Was here on Mother’s day, the traffic in the restaurant was medium. Food: Ordered the Wings Combo(Mix n Match) which comes with fries, side and a drink. Tip: For the WING combos you can choose up-to 2 flavors. We selected Mango Habanero and Cajun which were ok. The sides: Options available are seasoned fries, potato salad, cheese fires, baked beans, Cole slaw. We selected the Seasoned fries(with lemon pepper seasoning) and potato salad, both were very good tasting. Food Quality: Was ok, the boneless wings tasted like fried frozen wings. The ones with bones tasted better. Restaurant Space: Doesn’t have a large seating area inside the restaurant, outside seating just has few chairs. Most customers just had a carry out order. Cleanliness: Restrooms are clean, the drink station is clean and cool with touch screen and had a lot of drink options. Overall it’s a clean restaurant. Staff: Is not super friendly but ok, they proceeded our order accurately and with speed. Met expectations but didn’t surpass. Finally, no order for is complete without the coupons/deals/promotions, used our free fries coupon for joining their email club. Join their email club before you head out for your stop at Wingstop