McDonald’s

I am very confused as to why this McDonald’s has such a low rating! I think that for what it is, a fast food chain, it excels! I have frequented this McDonald’s often (being that I live literally next door). I have gone for breakfast, I have gone for lunch, I have gone for dinner. Every time I visit, my fries are piping hot, the burgers are juicy, and the chicken are juicy as well. The cookies are always fresh and warm. and the sodas are never flat. I mean, for a fast food restaurant, it gets the job done. Period!

I come to this McDonalds every Wednesday at 5:15 before my class at the Northwestern Memorial Hospital. In total I have visited this McDonalds almost ten times now. I’m looking at the rest of the reviews on this page and am puzzled by many of the complaints. Of course I might just come at an ideal time.
To start with, I get the same meal everytime: the 10pc McNugget meal. The time it takes from the moment I step into this McDonalds until the first bite of food has never exceeded five minutes. Normally I expect variation in the taste of each visit, but the food has always been of consistent quality. They have been reminiscent of my most romanticized memories of elementary school lunch chicken nuggets. Really, I have been searching for the past 15 years for something similar and this McDonalds has done it right.
As for cleanliness I have never had a problem with that either. Each time I visit, around the time I am finishing up my meal (~5:30) there has been a McDonalds employee mopping the floor, cleaning the beverage area, and/​or emptying the trash.
Like I mentioned earlier, I may have a biased view of this McDonalds simply because of the timing of my visits. That being said, I have conservatively been to at least 50 McDonalds from around the world and this one sits near the top of that list.

Typical McDonald’s except for the portable air conditioning blowing like crazy 2 feet from the counter. No wonder they mess up so many orders, they can’t hear you!

As others have commented, this is simply the worst way to represent a brand.
Located in one of the nicest and cleanest areas in the city it is
1 dirty
2 Horrible service.
3. Long delays for who knows why
4 can never get an order correct
5. Did I mention the people they hire are either horrible at their jobs or simply don’t understand English well: example — arguing with my that «this is hot chocolate». Insaid «again, it is. I ordered the ‘new’ WHITE hot chocolate.
Seriously??? Am I the first to do this on 12÷13÷14?
It is sad: McDonald’s is using quality ingredients and things like
The small yogurt and others are decent quick choices for $ 1. The white hot chocolate was actually really good !!! But not worth arguing over «brown vs white»
How is this in business? Can’t corporate fix it? Hope they do

This restaurant is emblematic of the issues the whole chain is having. The service is awful and can barely communicate. The orders are wrong bc they cannot understand the customer. The restaurant is also difficult to access by wheelchairs. Odd bc it’s right by RIC.

Fresh Hot Fast Yummy! Polite team even when it was busy! Everything that makes a great McDonalds!

Went here on a weekend when school started and there were flies flying everywhere. The staff was very slow and took forever just to make a MCCHICKEN. AND GUESS WHAT, THE MCCHICKEN GAVE ME FOOD POISONING FOR TWO DAYS. This was the only thing I ate all day and all of a sudden I felt lightheaded and nauseous and I stayed up all night barfing and I was unable to go to school the next day. NEVER coming back here again and I recommend you to not come here as well unless you want food poisoning.

Restaurant update:
I came by for breakfast with coupons for free egg white delight mcmuffin. Ordering was not bad but the food took a while to make. I tried to use my belly card. First of all if you want people to use the belly card why do you keep the ipad behind the counter. The lady scanned my card and clearly it was not working. The lady just ignored it and went back to what she was doing. Ugh… Breakfast also is no longer a deal with prices upward of 4 – 5 dollar you might as well pay a few dollars more and go to a breakfast/​brunch place around the corner.

McDonalds is McDonalds and this one kind of sucks. When I am in dire need of a soda this is an easy spot to pop into though.

I normally won’t go out of my way to get their food… But on a hot summer day walking around the city forced me to check for a nearby McDonalds to grab a sweet tea. Definitely hits the spot! For the calorie conscious, don’t look at their nutritional information, but everyone knows this. The décor is nice, staff seemed friendly. When I first walked in we were greeted by a giant air conditioner… Definitely a relief from the heat!

SLOWEST MCDONALDS ON EARTH. Seriously. Its. That. Slow.
The food is fine in the sense that it tastes just like every other McDonalds, but don’t go here thinking you will be out in any less than 5 minutes. Also, there can be some questionable patrons inside and outside.

This is a McDonald’s. It has McDonald’s food. Compared to others, this one has a friendly staff and is usually pretty quick.
I think my favorite thing about this particular McDonald’s is the steady stream of cab drivers that come in to buy a coffee and use the bathrooms. It’s like a parade – stay out of their way. Or don’t, especially if you happen to need a taxi.
The one thing that is totally not cool about this McDonald’s is that they don’t post their hours. Thus, I have no idea when it’s open. Usually I assume they are open if the sun is out, but it’s tougher in the winter when the sun sets at 6pm. It’s a total bummer when you’re all amped up about a Big Mac and you get there at 9:05pm on a Sunday to find they are closed. And it’s not like you can get a Big Mac anywhere else, so you just go home, feeling forlorn, lost, and abandoned by the one establishment that is supposed to care.

Well here we have a McDonald’s restaurant.
Although it is technically a «local» business (based in Oak Brook), there are over 32,000 of these worldwide, making it sorta, well… not local. The goal of McDonald’s is «consistency» — in other words, a Big Mac should taste the same in Bangor as it does in Sausalito. A Filet-​O-​Fish the same in San Diego as in Rochester, and so on. McDonald’s, then, should be judged on that basis along with service quality and cleanliness.
With that in mind, this «Mac Shack» fares reasonably well. It’s a little hole in the wall on McClurg Ct. between Ontario and Erie and, as is the case with most urban «Mickey D’s», has no drive through. It is located strategically between Northwestern University’s Chicago campus and the bulk of residential high-​rises in the Streeterville and River East neighborhoods so it gets a lot of carry-​out business during your standard dining periods. The dining room itself is rarely all that crowded.
The food is pretty consistent with the bulk of the other McDonald’s that I’ve visited throughout the course of my life. I’ve never had a «bad» meal there, which is all one can really ask. Occasionally the food is actually really good, which is a bonus but should never be the expectation at any McDonald’s.
As for service quality, the staff is generally amicable and the food is prepared at around average speed. The dining room is generally clean and the condiment station stocked.
In the end, this is a pretty good McDonald’s by comparison to other McDonald’s. Of course if one is to compare it to, say, a local one-​off hamburger joint, it’s gonna fare pretty poorly, but in this reviewers opinion, that’s comparing apples to oranges.

Just had a shamrock shake and a mac wrap from here. meh.
Not a bad place, seems to be consistently popular here. Generally I avoid fast food and have had McDonald’s maybe three times in the past few years. However, when I do have it I’m pretty disappointed. I don’t know if my taste buds have grown up, but it just isn’t as delicious as they used to be as a kid. Plus the prices are jacked. I hear people go to Mickey D’s because it’s cheap, but I feel you get a whole lot more (and tastier) food at the nearby grocery store.

This has got to be one of the worst locations. Aesthetically, yes, I am into aesthetics. The building looks run down, the windows looked scratched or maybe even plastic and the inside way too small for the common two-​seat comfort distance.
I’m scared to imagine this place at night. At McDonald’s, I thought you could at least expect a clean, comfortable, well lit environment to scarf down one’s meal.
The food, you know the food. If you’re hungry, you will eat it.

The staff members here do their best to run a reasonably good operation. I’m a regular customer, so they must be doing something right.