Culver’s

Family dinner there last evening was very disappointing. Our orders were totally messed up. I ordered a single hamburger with no cheese and received a double with cheese. I ordered it with extra onion and the sandwich came with no onion. I asked for light mayonnaise and it was slathered on. I took the sandwich apart and removed one layer of meat as I just can’t handle that much meat. I’m not one to usually complain. My fiancé ordered a hamburger and onion rings. His hamburger was delivered to the table and he was told his onion rings would be right out. After eating our entire meal he still had no onion rings. Why would they deliver a partial meal? He decided to speak with a manager. The manager came to our table and apologized saying he would bring us coupons for a future meal. We waited for 15 – 20 minutes and when the manager had still not returned, we left. In our opinions, this made our already bad experience even worse. We love Culvers so when we decide to try it again we will go to another location.

Sweet staff– they are so darn smiley and happy. Definitely helpful — even the manager came by. — solid burger although patty pretty paper thin. A step up from fast food.
Staff brought samples of their special froEn custard of the day and it was a unanimous thumbs up!

First, let me say this up front… Kyle the Manager was and is GREAT! He was very attentive and made us feel very welcome! The young lady that took our order as well was very nice as well! Had the Bacon Double Deluxe and Fries Cod Sandwich. Both were very tasty, juicy, and the buns (lettuce/​tomatoes/​onions) were ALL fresh… especially the potato bun on the Cod Sandwich! Also the Crinkle fries were fried to perfection just like my wife does it at home! Last but not least their own «Root Beer» product was filled with a nice vanilla flavor and had such a thick froth! Will definitely be back!

We had a quick meal on the run as we drove from Indianapolis to Milwaukee. Drive through had quick, very friendly and accurate service.
The food was really good

Great Culver’s food, clean restaurant and attentive staff. After having a disastrous lunch on the road at another well known chain, we really appreciated a well run restaurant. Thank you!

You know what’s so great about Culver’s the food is always good and the restaurant is always clean. Very clean!!! Love the staff and folks who make butter burgers one of my favs!!!

We did the drive thru. My husband ordered MY burger the way HE likes his. I made the correction and received what I ordered. My food was HOT and tasty! My husband ordered the chicken cashew salad. Excellent FRESH mixed greens (quite unusual for a fast food place) with kale, cabbage and cherry tomatoes. Grilled chicken is delicious — not spicy at all. Large salad for the price. He felt there was half a chicken breast on the salad. Good cashews too!

I went here expecting decent quality, quick, hot/​fresh, affordable. So keep your expectations in mind– it is a fast food place. Yes. It’s fast food. But … It still deserves five stars– and here’s why:
The good stuff: holy cow– how did they manage to find such a great group of young, hard-​working, friendly servers? I’ve never see anything like it– from the greeters, to the girl I placed my order with, to the boy bussing tables– smiles and pride in their work showed. Spotless inside and out– that never happens in fast food. They even gave our dog a mini cup of ice cream on the house before we left.
The management hires the right people and trains well as observed by our quick pit stop en route to Chicago! Thanks Culvers– we’ll be back!

The fries are really thick and they seem bigger here… Hmm. This is a new location and it was pretty nice on the inside. Maybe people are not paying much attention to the orders today. I went up to the counter stating that I wasn’t sure if I should try something else. I always get the Bacon Cheeseburger, I joked about it and then said that indeed I still wanted the Bacon Cheeseburger.
I sit down and what did I get? Not a Bacon Cheeseburger. I went back up front and stated that I was supposed to get the bacon and they left it off by accident. The girl looked at my receipt and said that I didn’t pay for the bacon, it was just a regular cheeseburger. I explained to her that I DID WANT BACON and ORDERED BACON. I am pretty crazy about my bacon! :-)
Luckily they just made some bacon and handed it over to me no charge, it was not my fault they put the order in wrong.
Other than that issue, this place is pretty standard. I would like to know however, why the Diet Root Beer always fuzzes up more than any other drink. Odd.

In a nutshell: Midwest fast food chain that specializes in «Butter burgers» and Frozen Custard.
Since Culver’s doesn’t exist in Southern California, I always make sure to grab some when I visit. They recently opened up this spot on Summit, which is a lot closer to us than driving to Merrilville.
Parking ⁵⁄₅
Plenty in this strip mall
Ambience N/​A
We did drive-​thru
Food ³⁄₅
I was a bit disappointed with the quality of the burgers this time around.
Butter Burger with Cheese — B
Normally very juicy, my butter burger this time around was a bit dry, and I wasn’t all too impressed.
Turtle Sundae — A
Using their flavor of the day, Peanut Butter Cup, this sundae was great. Custard is a richer form of ice cream, and I definitely only need it once or twice a year.
Overall ³⁄₅
Great custard, but I was disappointed with the dryness of the butter burger. I’ll be back next year, though.

Good food. New atmosphere. Fast service. But use the drive thru or take it to go unless you love to listen to Country Music. Why are you playing country music in Crown Point?
Play neutral music please.