Came here for a late dinner and it was very bad service and they were charging us for food we didn’t even order and our waitress didn’t even check in at all to see if our food was okay or if we needed anything, we had to get our own box from the front. They need help on better communication and better waiting service
Trisha S.
Évaluation du lieu : 5 Salinas, CA
The food sometimes sucks but Angelica is a sweetheart and i like seating in her section. So everytime you come here make sure you sit in Angelicas section she will take care of you with a sweet smile on her face
John A.
Évaluation du lieu : 1 Hayward, CA
I got to Denny’s at 11:30pm and it wasn’t too packed. It seems like the servers play favoritism here. We waited 10 minutes for our seats and when we finally sat they gave us incomplete menus. A party of 5 came in and was seated right away because it seemed like the server knew them. The server served them their drinks and took their order before us & didn’t even come our way once. We waited approximately 15 minutes and still nobody comes to our table. 23 minutes gone by and nothing still, not even 1 server passed by our to ask if we want anything to drink. We just left! Worst service ever!
Josseline M.
Évaluation du lieu : 1 Daly City, CA
if i could give this place 0 stars i would how come there’s not a manager on duty at night ??? took 2 freaking hours to get our food. short staff plus new server and other server did not help her a lot, touching her nasty hair every 2 mins disgusting and not washing her hands her name is monica everybody else got their food first monica didn’t want to take our order cuz she even told the new server. no wonder this place is going down… managers here don’t do a thing to change anything. why would u hire people who don’t even have customer service still. our order was all messed up, coffee was disgusting, food was cold… oh well like i said this place sucks…
Carlos I.
Évaluation du lieu : 1 Daly City, CA
MONICA is the worst server she didn’t want to take our order as she told the new server who she didn’t help at all. Everyone got their food and we didn’t. we finally got our food 2 hours after I can’t belive it this place sucks there was not a manager on duty what’s wrong this place hiring people who don’t have costumer service skills. This place is gonna go down. Zero stars
Marcela A.
Évaluation du lieu : 5 Daly City, CA
Dear Reader, You will find top notch, professional, and maximum service here. Love love love the meaty double cheese burger and the zesty nachos. Including the very veggie omelette n’ chips. On that note, I am Coming back soon for the banana splits from the sweet treats menu. Thank you for reading go on now.
Nikki L.
Évaluation du lieu : 3 San Francisco, CA
Can be a hit or miss. Some days you get great customer service. But, you might come back another day and get little to none. The business of restaurant has little to do with it. But, I’d say 80% of the time I eat there it is an all around great experience.
G R.
Évaluation du lieu : 1 Daly City, CA
Careful to check your bill, this Denny’s charged my debit card a gratuity fee, even after I left a tip on the table. It’s not about the amount of money they stole, its the principle. You would think an establishment as big as Denny’s would have some sense of ethics. Guess not…
Nina R.
Évaluation du lieu : 1 San Francisco, CA
Service was terribly slooooowwwwwwwwwww! We opted to leave after waiting and waiting and waiting… and waiting… waaaaitinnnggg
Ron L.
Évaluation du lieu : 1 Daly City, CA
This is by far the worst Denny’s I’ve been to. The wait staff was running around NOT knowing how to take care of the customers. The kitchen only had one chef working. The food was ready and waiting at the counter but no waiter was available to take them to the customers. I counted about five to six waiters/waitresses but none of them was really taking care of the customers. The food was lukewarm and soggy because it had been sitting on the counter for too long. It was a mistake to come here. Terrible!
Andrew D.
Évaluation du lieu : 2 San Jose, CA
There were a lot of people when we dropped by for a quick breakfast… Took 20mins to be seated… Or so they said. We had to wait 50mins cause they missed us on queue. WTH. Food was alright. Staff was nice and the place was clean.
Em P.
Évaluation du lieu : 1 San Francisco, CA
Terrible food and terrible service. Came here for a late dinner. Ordered a medium sirloin steak because I was pretty hungry and my best friend ordered waffle slam. It took 40 minutes to get our food. When we got the food, the steak was well done and the waffle was so dense. The waffle was like a cake. It wasn’t crispy and light and fluffy. The food was not worth the wait or the money. The waiters were not attentive at all and we were seated next to the bathroom, which we can smell. Ugh…I never want to come back here again. Do yourself a favor and stay clear of this place!!!
Lauren L.
Évaluation du lieu : 2 South San Francisco, CA
Came here around midnight with a party of five. Was busier than expected, and we got seated about three minutes after we walked in. We ordered two appetizers(the pick two for $ 6.49), the mozzarella sticks and the chicken strips. A few minutes later, we got a small plate of four mozzarella sticks, and two thin, pitiful looking chicken strips. This was all supposed to sustain our party of five? The food was gone probably within ten seconds, and some of us didn’t even get to try most of it. Last time I went to Denny’s at a different location, I ordered just the mozzarella sticks, and got a huge plate of probably around ten or fifteen of them. Guess when you order the two for one special, it gets downgraded a TON. Might as well just get the individual appetizers. Other than the appetizer, the entrees were fine. Nothing too special. Might be better to come during the day.
Miko A.
Évaluation du lieu : 5 San Francisco, CA
Good morning to all you hope you all are having a good morning kind of Cool but you can cuddle with you sweetheart or Your hubby. Enjoying the early weekend with a coworker having breakfast that’ll be all Valentine breakfast hope you guys remember your love ones for the away special day Valentine Day is on Sunday and if you’re going out take care be safe don’t drink too much get home in one piece love you all
Emma H.
Évaluation du lieu : 1 San Francisco, CA
This place is seriously the worst and it’s really unfortunate because Denny’s(not specifically this one but just Denny’s as a company) Sriracha burger and also their french fries are really good. But this location has epically horrible service. It’s honestly depressing because everybody works there is just so unhappy and just terrible at their jobs. They all just seem totally hopeless. I hate to say that about somebody who is trying to work an honest job, but it’s just true. The best employee at this location is the tall Samoan gal who works at the cash register and wears her hair in a bun with several pens stuck in it. One time she kind of screwed up our drink orders but then gave us the incorrect beverage for free and just resolved the issue in a totally efficient way. Furthermore, she wasn’t even our server so who can blame her? Prepare to spend over an hour here, probably 10 minutes of which you will be consuming food. This is because you probably experience a wait even though you’ll see numerous tables open everywhere and then once you’re seated you will wait for your server to come for half an hour and then when your server comes and takes your food and drink order, it will probably take another half an hour to bring you back your drink and then another half an hour to bring your food and then you’ll never see them again and then the host at the front will have to track them down to get your check. And then your check will be wrong and then you have to wait some more. The reason that you’ll only be spending 10 minutes eating your food is because the portions are incredibly skimpy. It’s like $ 15 for a salad thats like a small handful of spring mix and two cherry tomatoes and half a piece of chicken. Somebody at my table ordered one of their new featured skillets and it was honestly a portion for a toddler and was not even hot even though it was brought to the table in a cast-iron skillet with a pot holder on the handle… the damn thing was cold. I wasn’t even going to write this stupid review because nobody goes to Denny’s expecting some sort of a fine Epicurean experience, but if you do what I have done a couple of times, which is get way too hungry while shopping at Serramonte and then have no idea where the hell to eat when you’re in Daly Sh*tty because there is seriously nothing, just know that you will have an awful time here and you should probably just breath deeply through the hunger pangs and make ur way over to In n Out.
Donyell A.
Évaluation du lieu : 1 San Francisco, CA
Where do I start… Our waiter takes our drink order 10 min after we were seated. I noticed the wrist band that said 21 and over from the club last night and that should have been my first clue that this would be a bad situation. 25 min pass so I had to walk to the front and ask for a manager. Jose says ok, then seconds later calls me to my table were my wife and child are waiting. He asks me the problem, I tell him and also add that we don’t even have silver ware. He says our dish washer called in sick so we are behind. Oh really. Because those two tables were seated after us and have drinks and food, can you get the manger? Manager comes blah blah. They bring my wife French toast and barley done bacon. My daughter dry stiff oatmeal and me a sampler with burnt strips. The manager looks at the oatmeal and tells the waiter to bring milk ha ha ha. If you have to say that with out us asking then DONTSERVEIT. I’m cutting the French toast and on the last cut was also the last straw because there was HAIRONIT. Look at my salad and GAIRONITTOO. WTF. I’m a great tipper but today I think they owe us a tip. I decided to tip the girl who actually brought our drinks told her she was awesome and to keep it for herself. We never saw our waiter again anyway.
Wendy H.
Évaluation du lieu : 2 San Francisco, CA
Denny’s is the poorer, not necessarily cheaper, version of Shari’s pies. We came here for dinner yesterday because our kitchen was undergoing a remodel and I couldn’t cook. We waited for 15 minutes for a table — not because it was busy but no one was busing the tables. When they finally cleared the table, they sat us down and gave us all adult menus. They do not have any kid menus(???). The poor server had to recite what he remembers from the kid menu from the top of his head. I ordered the chicken philly — some parts were over cooked and it was definitely too salty. I asked for hash browns and got fries instead. Ugh whatever, I don’t want to send it back so I dealt with it. The kids liked their mini grand slam breakfast and mac and cheese. DH got pot roast. It looks as bad as Elephant Bar’s. Food was meh. I don’t think we will come back. The whole atmosphere was depressing.
Greg K.
Évaluation du lieu : 1 Henderson, NV
Really? Home of the grand slam and home of senior discounts that we all grew up with our parents taking packets of sugar and sweet and low? how can i give this place a 1 star? Because they worked really hard to earn it. 1. The wait — got here around 8:30 and I would say there were about 8 – 9 tables easily free, but it still took 15 minutes to get seated. We are like third on the wait list. Wonder why that is? 2. Seated — Once we were seated, it literally took 10 minutes and maybe 15 to actually have the waitress come by for the drinks and eventually the order. 3. The yelling — There was some pedantic customer who had been there for an hour. I guess she used the bathroom when she got there, discovered no soap in the dispenser, made a complaint and an hour later, it was still empty. The lady was ranting about how the workers need to wash their hands with soap and etc. The manager was one of these excuse types that said her workers washed hands at the kitchen station, which I would understand completely having my own food card from the city. The manager yelled back at the lady and told her to get out. Well, the lady was being overly loud and a bit annoying, however, yelling back and telling her to leave or you would call the cops? Wouldn’t it be faster to fill the soap dispenser? 4. The Food — My wife had some amazing skillet of potatoes, sausages, and eggs that was delicious. I ordered an egg white omelette with extra eggs white order. I got an egg white omelette with the extra eggs whites scrambled and thrown on top of the omelette. I thought it was rather amusing and I will have to learn to order much better in the future. 5. Service overall — Slow, slower, and very slow. Yelling customers, yelling managers, plenty of empty seats but long waiting. I would say, that this overall affected my joy at coming to the land of the grand slam. Will I be back? Naw probably not. Plenty of other places to go.
Chris R.
Évaluation du lieu : 4 Pacifica, CA
Definitely a review based on the fact it’s a Denny’s that has performed above my expectations. Quick seating. Excellent and attentive service throughout the meal. Solid, if somewhat plain, breakfast food. WiFi Service is present in this location to peruse the news during my meal. If you need to visit a Denny’s this location will do well for you.
Andrea W.
Évaluation du lieu : 3 Monterey, CA
Meh, do you really have super high expectations when going to a Denny’s? You get what you pay for! We wanted to go here because we knew we wanted to get out for dinner but didn’t feel like spending a lot of money. We were seated almost right away. It didn’t seem packed but there were a good amount of people here. The bad thing about that was that there was only one lone waitress to serve them all. The service was slow, extremely slow. However, the waitress did a lot of sucking up to us because she knew her tip depended on it! She came out with free soup and a free soda and was super nice to our daughter every time she came to the table. Which wasn’t often because she was so busy. The food is what it is. Nothing really changes about their food so you know what you’re getting. It filled us up and was a fun night for our little family.