Site for Sore Eyes

Haven’t been to site for sore eyes for a while, but glad I came back. Saif helped me out and had amazing customer service skills. If you’re looking for some glasses, definitely come here for a great experience!

Come in and look for Saif and he’ll make it happen for you! Great service with a smile and good cheer! Been coming here for years and he’s the best!

It was my first time coming here and I just loved my experience. Staff was very friendly and nice. One of the representatives named, Saif, helped me all the way through. He was extremely nice and very patient. So… 5 stars for this place!

Saif is a very nice person to help me selecting glasses. He is very patient. The doctor is experienced and gave me many advices.

Staff is very friendly and helpful. Optometrist is very competent and gave me really detailed explanation on my prescription

Saif was so helpful when I needed to order more contacts. He was able to pull up my records quickly and order them right away. He was friendly, and answered all of my questions. Love this location of Site for Sore Eyes, easy to get to, so much parking and really convenient if you need to run other errands as well since its at the mall.

I came in here and everybody was friendly. Saif took us in right away and was very helpful and knowledgeable of his job. I will definitely come back here for my «eye needs».

I can’t stay away from the all time best employee, Saif! I was in another location and I saw a pair of sunglasses that I was interested in. The lady there told me that I wouldn’t be able to get them for at least a week. Sad face. I reached out to Saif and told him what I was interested in; and long story short, I’ll be picking up the sunglasses tomorrow morning in a location convenient for me. Not to mention paying a price that won’t totally hurt my pockets. Thanks, Saif!
And for anyone interested, I believe he works here as well as the Fremont/​Newark area!

I went in to pick out a new pair of glasses and was promptly greeted by Saif. He was extremely helpful and very knowledgable of all the different brands that were available. He helped me to try on a few different pairs and made recommendations based on what I told him which was very helpful. He listened to everything I had to say and I was very satisfied with his service and with Site for Sore Eyes in general. I was able to walk in and out quick and painless without having to wait thanks to Saif and I am very happy with my new frames. I will definitely be coming back here and would recommend anyone else to do the same.

I went in today for an annual eye-​exam and Saif was very helpful, as well as patient. Dr. Chen was very knowledgable and helpful as well. I would totally recommend coming here and it’s super convenient because it’s right in the mall. I will definitely be coming back again!

First time coming to this location and I can definitely tell you it won’t be my last. Thanks to Saif! I got a heck of a deal. Super customer friendly and has a lot of patience. At first I ran into an issue but he was able to help out! You don’t see a lot of people with excellent customer service these days but that was not the case with Saif. Thanks!

Saif and Mayden are A-​M-​A-​Z-​I-​N-​G! Thank you to them! Saif was extremely friendly and greeted me immediately as I entered. We quickly discovered the incorrect contacts were ordered. Completely my fault for the misunderstanding– (Sorry Andrew!). Mayden was so sweet and apologized even if it was my fault. All while Saif was already creating the new order. Saif went above and beyond to find me a temporary solution and found me trials to wear until my order comes in! On top of that, he listened and gave me eye drops (2017 edition lol)! Saif and Mayden made this one of the best customer experience I’ve had in a while!
Also Dr. Leong is AMAZING! I was so nervous to go to another optometrist after my nightmare with the Serramonte Target Optometrist! She’s unlike any other optometrist! She actually takes her time and LISTENS. She gave me different brands and prescriptions until we found the most comfortable and clear lenses! This team is ABSOLUTELY AMAZING!
My husband also had a GREAT experience after he also had a similar nightmare at Target! Dr. Leong’s prescription was a dramatic change compared to the previous. He ALWAYS talks about how much more of an improvement Dr. Leong’s prescription was!
Rachel, Carissa and Andrew also! Great job everyone! Thank you so much! We appreciate Serramonte’s Site for Sore eyes!

So they are open until 9pm but dont take appointments after 6. Maybe add that vital information to your site. Just a tad annoying when you don’t state specific hours.

Came here to get my eyes checked since my previous prescription was over 2 years old. It was convenient since I just made an appointment online and they figured out my insurance for me. The whole process was quick and Saif was the one that helped me at the front desk. He was really helpful and patient with me taking forever to choose frames. Will definitely come back here every year!

I didn’t have to wait long and they had a lot to choose from. Saif helped me pick the perfect frames and lens that work best for me.

I had an awesome visit to «Site for Sore Eyes» in Daly City. Saif was helpful as soon as I walked in. He instantly commented on what frames looked nice as I wore them. He was honest, courteous, and helpful which made me very comfortable with my eye-​glasses choice. Just make sure you call ahead to find out if he is working that day. I totally recommend Saif for all your eye needs.

Saif gave me excellent customer service when I came in to get my glasses! He worked with me to figure out my insurance details and was so knowledgeable when it came to any questions that I had! Will definitely coming back! Thanks for all your help!

I came into site for sore eyes looking to get some frames before I went back to school! I was instantly greeted with great customer service from SAIF! Right away he told me about the store promotions and was readily available to answer any questions I had! He helped me pick out the perfect pair of frames AND helped me save a little money!!! Ask for him when you go into the store… He’s awesome. Thanks again SAIF!!!

I was surprised of the customer service by this place. As soon as we walked in, we were greeted and asked if we needed any help. We mentioned that we were just looking. They have a variety of great glasses to choice from! From classy, to stylish, to fancy and to designer — they had it all. After browsing the racks of glasses we finally decided on a pair and the lady that greeted us helped us right away. She mentioned to us that she was new and still in training. She answered all of our questions and did everything rather quickly. When we got the final price for everything and we even got a 20% off the price! The manager was also great and we even laughed about a few things. The glasses were ready the next day since the frame was already in stock. Definitely recommend this place for everything it has to offer! You won’t be disappointed!

I used to be a patient here and would still continue to if I didn’t move. The customer service is great and the price for an eye exam for glasses and contacts is just right for my budget (I paid out of pocket and i shopped around and compared first before I decided to go in).
I got an eye exam for glasses and contacts. It was a very streamlined experience as everything was timely. Even if got my contacts quickly.
I even came in one time for a question and they were attentive in answering it.
This is such a simple review, but I simply don’t have anything to complain about. And that is a good thing!