Target Optical

LOVE LOVE LOVE!
This place is great, perfect size and lots of different styles at great prices. I don’t have optical, so good prices are a must. What really stands out here though is the crew, they are so helpful picking out frames, and are honest about how they think a frame looks on your face. Tessa helped me so much this time, but so did Mila and Jasmine– they all rock! THANKS LADIES! (The doctor is good too, but I forgot his name.)

Incompetent would be the best way to describe the team here.
I’m shocked they have so many good reviews and to be honest, its why I came here.
so lets get right down to it.
— they are unorganized. — you walk in and you WILL wait… even if you made an appointment because the team are so unorganized they will be doing 4 things at once.
— after taking my eye test and confirming what I need… they ordered the wrong glasses. This wound’t be so bad… except its been 3 weeks now and no one knows where my replacements are… BUT THEY ARE HERE… but just in a void… somewhere.
They sound frazzled when you call. Like they don’t know what to handle first.
How do you lose someones glasses… the office isn’t that big. and its pretty well organized as far as space…
I got two calls today… one from the manager. When I pressed on why it was so difficult to get my order right and let me know whats going on… she had LITERALLY NO ANSWER…
she was quiet and just kept repeating tht she called to get an idea of what was happening with my order.
listen…look up my account on your pc there… you will see what’s going on with my order. Why are you calling ME? a guy that is 20 miles from your store in an office in San Mateo… how the F**K would I know what’s going on with my order??? that’s why I called you.
I’m done with these clowns. I should have went to Lens Crafters like my wife told me to. Never again.

I have health insurance through my employer but they do not cover eyeglasses. I went to three different places (Kaiser, Len’s Crafter and another place in my neighborhood). Needless to say all three places were expensive. My husband and I both love shopping at Target (we’re there every weekend and even had our wedding registry there) so we figured why not? I read the previous reviews and by luck we got Myla to help me out. She made sure that we could get all the discounts possible, we didn’t know that we could get further discounts because my husband has Triple A insurance. At no point did she try to sell me anything nor did I feel pressured at any way. I picked out a pair of DKNY frames which were $ 139 plus 25% off. With my husband’s Triple A insurance it was additional 5% off and since he has a Target card that was another 5% off. Because I have such a high prescription, my lenses are expensive. But with all the discounts and a one year insurance ($ 30) everything came out to be $ 319 which is considered a deal (especially when one place quoted the total to be $ 600 and upwards though the frames were cheaper). My friend was with us too and Myla made conversation with the both of us and was so sweet. Yet another reason to love Target!

I was unsure of what my vision insurance covers and other places such as Costco and Lens crafters turned me down and did not even check what type of insurance I have.
Myla was very professional and she took down my information quick, called in for me. Got my insurance info and everything were clear and done quickly. I got my eye exam and contact lens with my insurance and I am very satisfied with my experience. Highly recommend !

I just feel I needed a new eyeglasses even if I already has an RGP contact lens. So I first went to Costco SSF and I find it not okay. I asked for an appointment then they schedule me 7:30pm. But the next day they called and they told me they are cancelling because they are only open until 6pm. Duh. So I went back to Target Optical at Serramonte and they accommodate me without appointment so I feel this is the place for me. No wait, no stern person, only friendly and knowledgeable people with smile on their faces. The Doctor is very well knowledgeable and even explained everything to me. He didn’t sell me the eyeglasses because we found out that my current glasses has the same rx and he told me it is up to me if I want to purchase another pair. I think it is honest. Some would think of the sales but Dr. Than didn’t do that. He gave me options which is very good. I was referred to the lady at the counter for eyeglasses choises and she is so nice and patient. She helped me choose the proper eyeglasses good for my face and she even asked me if I have aarp so that I can get the discount aside from the 25% off.
We are planning to get my husbands eyeglasses here next time because of the good service that they provided me.

Great customer service! They were very helpful and it was easy to get an appointment.

I highly recommend this optical, everyone is so nice and helpful. Free adjustments and they will take good care of it. Good customer service.

Honestly I was very suprised! Excellent customer service, fast and efficient, latest technology for examination. I was out of there within 30 – 45 min and it was busy. A little gem of a place. who would of thought.

I’ve been wearing glasses for many years and have gone to many different optical stores in the Bay Area and this is by far the WORSE place I’ve ever been to. The staff is friendly but overall, the eye doctors do not know what the !(*&%#^ they’re doing.
Our family of 4 went at the end of 2013 to get new glasses. All of us could not see clearly out of our new glasses so we went back and they all got new tests. Second pair was another waste of time. Though I have insurance, my 2 sons’ glasses were about $ 300 out of pocket and my husband & I have progressive glasses and other features so they ran over $ 500 each.
My 2 sons didn’t’ want to deal with it anymore so that was just money down the drain. We never did get resolution on our problem so as of today we are stuck with glasses that we can’t see clearly out of.
I don’t have a bridge so I had to go elsewhere to pul on notepads so that’s another wasted money. The manager told me to wear it for a couple of weeks and my eyes would adjust and then they will be fine. NOT TRUE.
If you’re searching a new place to get your new glasses, I suggest you not go here!

This is the friendliest, most welcoming optical shop that I have ever been in. The ladies working here are warm and helpful and give it to you straight. They work with your insurance and want to help you find just what you need. This office shines! I will not go anywhere else.

I was skeptical to come to a Target for an optometrist but surprisingly, the service and care is excellent.
The only thing that caused me inconvenience is the doctor prescribed me too strong of a degree in my contacts. However, he saw me again for free and adjusted as needed.
The floor manager and workers are efficient, friendly and gets the job done.
I got my contacts and Dolce and Gabbana glasses. Hayyyyy.
Eye appts are another thing to check off your list so Target definitely has just proven to be a top favorite.
Target, you so fancy huh? Tar-​gey.

Myla was very helpful and very knowledgeable of all the products she was offering to us. I was a little skeptical to purchase glasses at a target but it is not what you think. She was very professional and knew what my husband and myself needs were. I purchased my first pair of prescription glasses for myself and a pair of sun glasses and prescription glasses for my husband from Myla. She is definitely a great asset to Target and I will definitely be recommending my friends and family to come to see her specifically.

Although the optometrist was great I’ve never encounter such a pushy ass salesperson. I told her I was just there for a prescription no glasses and contacts but she couldn’t take no for an answer and kept pushing me. I was getting so angry. Don’t know if I’ll come here again

Time and time again, Studio at Target Serramonte keeps me coming back. Even though they don’t take our VSP insurance, Target Optical still has the BEST deals on frames and lenses. This in itself should enough but what truly brings us back is Studio who is very professional, personable and knowledgeable at getting the right frame and lens for my teenagers. This is now the third time we’ve returned to Target. Although my husband and got lasik and not longer need glasses — yahoo… our kids are constantly losing, breaking their glasses. Target (mainly Studio) keeps us coming back for glasses. You know that when someone makes an impression on a 17^th year old, they must have made a difference. In addition, Target has the LARGEST selection of Ray Ban frames and certainly the BEST deals.

5 stars for ate Myla!!! Excellent customer service skills and very efficient! We felt very welcomed from the moment we stepped inside the store. We had our 5 year old and 19 month old with us, and they were treated like customers as well, ate Myla definitely has her way with kids! They were able to fit us in as walk-​in patients since two of their patients cancelled, which was perfect, and the dr. was able to see both my husband and I very quickly. Unfortunately, I was told I have «computer vision syndrome,” – I work 40 hours a week in front of a computer – but I’m glad that ate Myla was able to assist me from my insurance to picking my pair of glasses. Now all I have to do is to wait for insurance reimbursement and the shipment of my glasses. I definitely highly recommend! Weren’t pushy at all when it comes to add ons!

Targets team of optical are kind honest employee of target! Not only theyre honest they helped me saved alot of money n I just came in today… other companies of private optical professionals just charges too much! Target same brand of glasses n shades but better quality in polycarbonate lenses plus theyre new trivex lenses that no other private company has… saved me more than 65−70% off! Thank you «myla» ill be coming back with family n friends because of your service! Please seek for her n her team theyll help you save alot of money, promotions, n discounted items offered as well! N please ready your insurance because it worth having as well! In addition to their service n all packaged deals on glasses… other companies charges additional add on like anti reflection anti scratch n Insurance… here in target no additional charges it came with the package deal! N for those who wants even more discount plz use cartwheel-​online target site discounts– sign up for red card member so worth it! Thank you myla n team!

The customer service here is outstanding. Studio was so friendly and helpful and made sure to work with us on getting the best discounts in conjunction with our insurance. Dr. Thach was very thorough and super friendly. Most comfortable eye exam I’ve ever had. Never felt pressured to buy things I didn’t need. He was great with my children also. Highly recommend!

One Word– Myla. She is AMAZING and the energy that she brings to this office is unmatched. I’ve been coming here for almost four years now and my experiences just get better and better. Myla is absolutely amazing! (Did I mention that already?) I was greeted and asked if I had an appointment. I said yes and then was instructed to check out frames until my doctor was ready for me. I went in almost immediately. I had picked out two frames I liked and before I went in Myla said, «Don’t worry we’ll get you styled when you come back out.» My doctor was great and he asked me if I had any concerns with my eyes. When I told him that I have trouble focusing up close, he gently explained to me that I’m getting older and that it’s normal. (Such is life.)
After my appointment, Myla helped me choose the right frame for me and asked me to model them for the other girls in the office. She also convinced me to get some FABULOUS Docle and Gabbanna sunglasses since my flex plan would cover it. I pick them up next week and Myla has me so excited over these glasses!
This office is clean and the staff is efficient. I have always felt comfortable here and at this point, couldn’t imagine going anywhere else. If you choose Target Optical (and work with Myla) you will be sooooo happy you did!

I have been a Target customer for years but Target optical customers for four years. I have had the utmost amazing experience with the entire team at the Serramonte Center Target in Daly City CA.
They made an impression on me from the moment I first walked in, greeting me warmly, helping find the glasses we needed and making me feel so welcome and well taken care of. I couldnt even tell you how absolutely incredible everyone is there. I have especially found Marla and of course everyone else to be beyond delightful to work with.
Everytime I shop there I make a point of stopping by just to say hello and see their smiling faces which instantly brightens and lifts up my day. Needless to say I think the team at the Target optical in this location is brilliant, special and an incredible asset to the company.
I hope with this honest review for them all to be recognized for all their unwavering hard work and for upper management to know just what a gem of a team they have in Marla and everyone else.
Thank you, thank you, thank you so very much. Congratulations to Target in assembling such a phenomenal team and offering us as customers the joy of working with these incredible, lovely women.

I recently noticed that my right eye was blurrier than usual so I figured it was time to go to the eye doctor. I have Eye Med insurance and tried to find an eye doctor covered by my plan that could schedule me the same day. I tried scheduling an appointment at another eye doctor but they didn’t have any openings until a month later. I called Target Optical and they were able to schedule me the same day after work. They’re also open on weekends which is convenient if you work on weekdays.
Everyone who works here is super nice and quick! He prescribed drops my first visit and told me not to wear glasses and prescribed more drops my second visit. My vision cleared up within a few days! Apparently, eyes are like skin and he could see the flakiness in my eyes. My third visit, he tested my vision and it was the same as it was before my right eye went blurry. He also used eye tests that I had never done before and caught an astigmatism in my left eye that no other eye doctor has told me about. My last eye doctor asked, «has anyone ever told you that your left eye can’t be ²⁰⁄₂₀?» Now I know the reason! The astigmatism lenses are apparently more expensive though so I’m going to stick with my regular lenses.
The cost was $ 40 for a contact lens fitting and the drops prescribed were around $ 10 at the Target Pharmacy. Every visit was covered by my insurance.