Jack in the Box

Seriously that girl Brenda is extremely rude. I ordered 4 combos. I asked for 4 buttermilks she only gave me 2. I asked for 2 more please and she literally rolled her eyes at me.

I’ve been wanting one of those flavored Dasani Waters from that amazing soda machine the company put in so I came to this location.
The employee (don’t remember his name) was friendly.
When I got my drink I noticed it came in a clear cup kinda like the flavor teas cups.
It looked really fancy and made me drink more appealing.
Good choice Jack lol.
I see you out there

The people there were nice I felt like the food wasn’t made right or there was something wrong with it… After I finished eating my #1 cheeseburger and curly fries I felt sick, my stomach started hurting for no reason? I’ve eaten cheeseburger and fries before but I never had a weird after feeling! After when I got home, my stomach wasn’t having it, I had to take #2 two times because I know for a fact it was because of the food…

Let’s talk about that fancy soda machine. no ice? !? I had 3 drinks I’d like me some ice plz. very annoyed the worker filled my cups with ice. ok I’ll cope with that whatever… Ik how that machine works. they’re lazy personal don’t c are checking it for restock
Only drink available was coke I hate dark soda I didn’t even bother what’s the whole point for that soda machine … gez

Wow, I can see why this place has bad reviews. As I waited in line, Brenda was rude to a paying customer in front of me. She threatened to charge this man if he took too many taco sauce packets. Then after I ordered I asked if there was a key to the restroom. She said she would buzz me in. Walking to the restroom, someone was inside so I couldn’t use it. I ate my food, which was good, didn’t have an issue with that, however after asking again to be buzzed in, she gave me attitude, with a head nod, stating, «are you sure no ones in there this time?» RUDE! Can someone please teach her how to properly work her minimum wage job? She obviously doesn’t get paid enough to give sufficient customer service. I will not be back. By the way, that restroom is DISGUSTING!!! Can someone please have Brenda attend to that??? She might be good at that…

great restaurant there so nice here.

If you’re planning on coming here late at night, make sure that when you come you don’t get served by an employee named DIANA. If you change your mind and decide to change you order BE CAREFUL cos she may overcharge you cos she doesn’t know how to work the register.
This location failed to give this poor girl the proper training to be able to operate the register.
Her response was «oh I didn’t know how to change it into a combo so I just added everything separate»
Like wow are you foreals?! You don’t know how to freaking operate a register and you think it’s ok to over charge me?
Nah bish swerve.
I ended not getting my food because I felt like since I was speaking my mind of how she couldn’t accommodate me, they were probably going spit in my food.

This place is utterly aweful. The service is consistantly hopeless, especially past 8pm. Customers on multiple occassions DO NOT get there food in a timely manner or sometime even get there food at all. Maintainence is underdue: small bits of black residue come out when you get water. Most of these problems come from a lack of employees, and to make it worse, the ones that are currently working are nice, but far from competent. Most customers arent even acknowledged when they come in. As for the food, i am skeptical of its integrity. Unless you are dying of starvation, i highly suggest you go elsewhere.

Small-​sized, busy and understaffed during lunch.
Making fast-​food eating not so fast anymore.

This place is disgustingly dirty! The lobby had trash overflowing, trash on tables and floor. It looked like they hadn’t cleaned in at least a few hours. It was 8:15pm and not busy at all, no customers inside and 1 car in drive thru so there was no excuse for it to be like this. The restroom was even more filthy, bloody pads in sight, trash everywhere and there was no paper towels. I hope the manager of this store sees this and addresses his night crew because they lost our service and I’m sure a lot of other people’s.

I would worry about eating here .the bathroom was GROSS!!! I wanted to puke! If this is where the employees wash their hands … Vomit x 10 000!

there is a lot of homeless here and the restroom is so dirty. after a long time i got my order and i was asking for ranch dressing they said we dont have it we got only hot sauce .ill never go back there

This Jack in the Box is not a very good chain. They’ve given me different products than I ordered and instead of letting me know at the time i ordered they just handed it to me and said «we ran out» of what I wanted but charged me for it. I gave them a second chance when I saw a new burger come out I wanted to try. I ordered two and I guess they were slow so I got one that had been sitting there a while and a fresh one. Both were completely disappointing considering the price and advertised picture. I even checked other locations and for a promotional burger they did a horrible job. So I had two burgers one ice cold and one fairly fresh. I won’t go there ever again.

Really bad place this jack in the box a lot of homeless people go in their literally to take showers if you try to use the restroom this homeless people get in their for hours I almost got attack by a crazy lady inside the jack in the box just for telling her that she was taking too long in the restroom so for your own safety avoid this place is dirty only the worst of the worst go there and in top of that the service is horrible.

Takes forever and then they give you the wrong order. Seems like all the fast food places i have gone to in El Monte have a bad habbit of CRAP service. Ordered Chicken Strips. took forever to receive them. and there was only ONE car in front of me. then finally!!! i pay for my food they give me my baggy and i drive back to work… open my bag and pull out the box… and. it. is. not what i ordered. they gave me Curly Fries with cheese! any other day i wouldnt mind except i was really craving CHICKEN STRIPS!!! HOW IN THE WORLD DO YOU CONFUSE CHICKEN STRIPS WITH CURLY FRIES AND CHEESE!!! TWO COMPLETELY DIFFERENT ITEMS!!!
this saddens me since i LOVE jack in the box. i guess i will stick to the one by my house and avoid fast food chain restaurants in El Monte.

The food is always great and the staff is super friendly. :)

The speaker box menu is pretty loud here for some reason. Even when you’re at the window, you can hear the speaker box.
They seem to take very long here as well and they charge $ 0.22c for buttermilk ranch! =/