Jack In the Box

Terrible customer service… I ordered 3 items and only received 2. I also was not given a straw, not asked if I wanted any sauce for my chicken nuggets, not greeted or thanked at the drive through window, and to top it all off the lid on my soda wasn’t on correctly so it spilled all over my shirt and pants. Will NOT be back.

Officially been waiting 15 minutes to get one Oreo shake you all suck at your fuckin jobs

Totally confused staff, manager yelling at the kitchen help. Counter girl couldn’t answer any questions about the food. When some one complained about the service she told him «it’s fast food». A lousy breakfast sandwich, small and greasy with the thinnest bacon strips imaginable. Sign in the dining room states that you must leave after thirty minutes. Really deserves 0 stars.

Typical fast food fare, but fast and edible. Staff friendly, helpful;management was particularly accommodating to a handicap member in our family.

The people at this location are great.

‘Cmon I’ve been through the drivethru twice in the past two months, they got my order WRONG both times. Grow a damn brain people!

I special order everything when I get fast food. Well done, no pickles, extra etc… and they get it right every single time. It’s really something I can’t praise enough.
The lobby is always clean, which is nice when you just want to sit down and eat without having to look around for the least nasty table. The bathroom is usually well kept, although at some point the stall door was missing.
After mishaps at other JitB’s in town, this is pretty much the only one I bother with any more. I recommend an ultimate breakfast sandwich with added sausage, onions and mustard — i know how it sounds, but just try it!

I know all chain fast food is supposed to be the same but this Jack in the Box is different. The food seemed fresher than most and a bit less greasy. We had a coupon for a free burger when you buy one and after we finished ordering she gave us more coupons to use on future visits. That really gave the message that she was glad we came and wanted us back.
I wish I had caught her name but the entire transaction was very pleasant and we had some interaction with 2 other employees during the visit and they were also very pleasant.
When the food arrived, it was just as we had ordered it and very good as fast food goes. The place was very clean and decorated nicely too.
If you are on that side of Eugene and in a rush, I recommend this Jack in the Box.

Jack In the Box. Pretty standard.
Actual conversation:
Drive through window guy: «I’m sorry. We don’t serve people on bikes.»
Me on bike: «What?»
DTWG: «Nope, we don’t serve bike people. Move along.»
Me: «WTF! I have to have a car to be served here?»
DTWG: «Yes.»
Employee smoking cigarette in parking lot: «Hey man, we don’t serve people on bikes.»