Texas Roadhouse

Nice environment, I don’t even like country music but now I’m considering moving to Texas ;)
A great friendly staff who are always quick despite a busy place.
Delicious meats.

I looked forward to trying this restaurant out as I enjoy new places. When I walked in and we found our booth after ordering I realized I was in an «eatertainment» restaurant with numerous big screen TVs with the music blaring at me. My meal of half a chicken and ribs with a baked potato with the works was fine. A bit too salty but with enough water and soda it worked out. My friend’s catfish dinner was a disappointment to him but his time spent living in Louisiana taught him about great tasting catfish meals.
Once was enough for me but I’m glad I tried this place. As I get older «eatertainment» restaurants and those fast food joints that serve what I refer to as a-​salt and batter (y) food hold nothing for me but I’m not the market they are aiming for these days.

I always enjoy dining at Texas Roadhouse. Came here on a Sunday night at around 8:30 and it was not busy at all. As you walk in, you will not be seated at first. You will order at the counter and take the buzzer and find a seat. They will then bring you your food when it is ready.
Parking: Ample parking in mall parking lot
Ordering: Started with the Onion appetizer. For dinner I ordered the 10oz Sirloin with the Caesar Salad and Baked Potato. You get your choice of 2 sides. The food came out in a timely manner with the appetizer and salad first then the entrees.
Don’t forget the bread! The bread and butter is really good! If you need more, don’t hesitate to ask!
Peanuts! There are buckets of peanuts for you to snack on as well!
The food here is standard to other Texas Roadhouse. If you want a reasonably priced sirloin steak with 2 sides, for $ 11.99 you can’t go wrong!

They tried giving my daughter an expired milk carton on one visit awhile back. We tried going again last week. I ordered the chicken fried chicken. Not only was the gravy flavorless but I found a blonde hair in it. I wanted to throw up! (I have dark hair) I stopped another employee to show him and to have him take my plate; his reaction was «I’ll have them make you another.» :/​No thank you. The server felt bad and the manager comped my meal. However I would have thought the manager would have cared to at least come to the table and apologize. We won’t be going back.

I have been here with the family 3 times. Twice for dinner and once for lunch. It’s pretty good.
The first time I went here I was horrified by the fact you order a steak dinner at a counter. It’s not McDonalds! So my expectations were low. Plus you seat yourself.
The hostess/​waitress at the counter was actually intelligent and helpful. I never gives tips to someone who stands at a counter and takes orders. But here I do because they are so helpful, they listen well and my orders have always been correct.
The food is pretty good. The thing that impresses me the most is the fact my steak is always cooked to perfection. I order mine medium rare and I despise anything else. So I’m super picky about that. The fries are delicious and so are the mushrooms. I am not a big fan of the mashed potatoes though.
The wait staff isn’t spectacular. They do a decent job, but it’s nothing special. You get your own drinks, silverware, boxes, ect. When you want more bread or sauces, you have to flag down someone working there. They don’t always come back to your table to check on you.
Overall, if you don’t mind serving yourself for the most part, it’s tolerable with pretty good food.

Having experienced this chain restaurant elsewhere, I was really not impressed. As other reviewers have stated, this is an order at the counter restaurant which is definitely not the Texas Roadhouse way I am used to! I missed having a server and it was just odd having them ask for a tip on a credit card payment receipt when we haven’t yet received any wait staff services. Maybe I’m just looking at this from the wrong angle, I am not sure. My husband and I ordered the cactus blossom, Dallas steaks, fries, side salads, and chili. The cactus blossom was very good. We enjoyed the dipping sauce though wish we had more. It even tastes good if you decide to take the rest home to eat later. The Dallas steaks were very tender and seasoned well. We ordered them medium. (While this cut is bit more expensive than a regular filet, it is well worth paying extra for because of its tenderness). The salads were ok, the were very cold and lacked fresh vegetable flavor. We definitely will not be ordering them again. I always get my fries unseasoned here, I really enjoy them. They are crisp and filling. My husband had the chili, he really enjoyed it and will definitely get it again if we go back. The restaurant was well kept. I enjoyed the music and appreciated that while I could hear it, I could still carry on a conversation with my husband. Prices were not bad, less than 50 bucks for steaks, an app, beverages, and two side dishes a piece? Pretty fair if you ask me. We are undecided if we will be back or not.

It’s a chain. A semi-​decent chain. Are you going to get fantastic food? No. It will be ok, sometimes pretty darn good and they have a decent selection of beer and spirits to go with it. Try to stay away from the prime rib, they don’t do that well. I’ve given them 2 opportunities to get it right and they only manage to disappoint with something that is too overcooked (even when ordering medium-​rare/​rare) and not juicy enough. Their strip steaks are somewhat better, but always order your steaks cooked a bit rarer than you might usually order. Under no circumstances should you ever order anything well done, hell, stay away from medium too.
The atmosphere is nice, good place to watch a game. The service is fine too. They are pretty good about making sure you have a beer on order before your current drink is empty, which is a big plus in my book.

Had a pretty decent meal here last night. Ordered the BBQ Pork Sandwich and it was really good. Subtracted a star due to no BBQ Sauce coming on the plate. Are you kidding me? That had left a sour taste in my mouth until a nice glass of Strawberry Lemonade washed it away.
I’ll be back.

Excellent experience, great food and atmosphere
great country music, tvs everywhere. Food is terrific, we shared a full rack baby backs and Caesar salads, a lot of meat for about 20 bucks. Ribs we’re fall off the bone tender and delicious. We didn’t even know it was here since the sign faces the wrong way.

Love this place! Every single time our steaks are cooked exactly as we want them and the food is always delicious… THANK YOU to the cooks, you all rock! The servers/​wait staff are very personable and friendly.
The entire family likes coming here because the food is great and the atmosphere is upbeat. I appreciate the self service beverage bar so we don’t have to wait for someone to refill our soda or tea.

I LOVE this place. You walk in and order at a counter then a gps number is given to you and they come to your table with your food. Want more direct table service? Simply sit in the bar… they will take your order at your table just like a tradition restaurant. Music is always playing and it is fun and loud but we still can maintain a conversation at the table.
1) the rolls with cinnamon butter are fantastic and I don’t like bread
2) the fried pickles are AMAZING with ranch and are a huge portion
3) the loaded sweet potato is WAY sweet and divine if you want dessert
4) the loaded baked potato is also fantastic — the cook it with some salt on the outside of the skin which is awesome.
5) I love refillable drink stations that I can serve myself
6) the sirloin steaks are AMAZING you do NOT need to get the filet… AND you can add on ounces for a reasonable price and get steak for dinner and then lunch the next day — I think you can make it up to a 20 oz… YES!
7) drink menu looks awesome although I haven’t had any yet…
8) roadkill is also AMAZING. You really should try it sometime.
9) love to eat peanuts before the meal comes? This is your place.
10) service is always fast and attentive — if something is not right let them know
Downfalls:
1) know what you want before you walk to the register so you don’t hold up the line
2) I don’t like the cactus (bloomin onion similar) sauce — it just is too sweet
3) their country fried steak is huge and cook great but the gravy is sweet… not my fave.
4) hard to get someones attention at the table after you are served.
Overall I love this place. A bit on the higher end but good to eat at every now and then!

Frankly I am amazed at the people that leave bad reviews on ordering at the counter and don’t take the time to read other Unilocal reviews first! This place has two sides! One yes you order at the counter which most of you complainers can go to, and then there is another side by the BAR which you can go and dine and they will gladly take your order from your table like a normal service restaurant. My service here has always been great, and so has my food! It’s perfect for that fat kid that loves cake kind of feel! You have your peanuts while you wait, they bring you hot buttered rolls with cinnamon butter which oh man! Stop me from eating those! I usually get the rib eye steak medium rare with sautéd onions and they have never over cooked it. It’s like it melts in your mouth when you take a bite! Perfect for a steak head! Please read the reviews before you enter, and then you can have a great experience and won’t have to complain.
If you are not into listening to music… I mean at all! Then maybe this place is not for you. Because I for one have never felt the music was too loud or uncomfortable that you could not hold a conversation. There are plenty of places in Eugene that play music while you dine and I rather enjoy it! Do you want to live under a rock in silence?

I’ve lived in Washington for the past few years and we don’t have a Texas Roadhouse anywhere near us up there. I used to go all the time when I lived in Massachusetts, so I was extremely eager to go here when I was visiting Oregon.
I was kind of shocked when I walked in the restaurant and was told to order my food and pay at the counter, then sit wherever I’d like. I wasn’t used to that, as I was always used to a sit-​down restaurant with servers and whatnot. Everything here was self served. You got your own rolls/​butter. You got your own drinks. You got your own take-​out boxes. You got your own silverware. The server would bring you your main dish, but that’s about it.
The food was pretty good though. I always used to get the ribs, because I was in love with the way they would fall right off the bone. But the ribs I had were extremely fatty. There was next to no meat, just fat smothered in sauce.
Summary:
If you want the full restaurant experience, I’d advise against this place. A lot of it is self served. Expect to get your own refills. Food is mediocre. Wasn’t extremely impressed.

All of the food tasted alright. Problem was both of our steaks were slightly over cooked (A1 to the rescue) and our mashed potatoes were room temperature. His chili was actually cold enough he sent it back to be warmed up. I had the sangria margarita which was deeelish.
Our server Sarah was fantastic. Not over baring but very timely and helpful. She saw that we handed her a military debit card, so asked if he was in the military. Btw, active duty and vetrans receive a 10% discount on food. She is the reason for 3 stars. If not for her and the tasty drinks it would be a 1 or 2.

An afternoon at VRC resulted in a desire for lunch on DLW’s part. We ducked into Texas Roadhouse for a nosh, and came away wholly unimpressed. It had been a while since either of us had experienced this place (at other locations), and this confirmed why.
It’s a counter order system, with menu items displayed as you enter the building. Inside it is quite large, about 200 seats, with separate bar area. Country music blares at a reasonable volume. They still offer free peanuts, but now encourage you to throw the shells in a bucket instead of on the floor.
I ordered a BBQ pork sandwich with steak fries and pickle. The meat was decently tender and flavorful, but the sauce was pretty sweet to my taste, and the fries were overly salted. DLW was not impressed with her ribeye. Although it was cooked to medium rare as specified, it was pretty thinly cut, and had a weird mushy texture that she found off-​putting. It was probably chemically tenderized for too long. The house steak sauce didn’t help much for being very sweet. The corn she got as a side was absolutely doused with sugar.
Hard to believe some people consider this a destination spot.

Eaten here a few times, the chicken fried steak is HUGE, as are the sides. It’s not my favorite but it’s tasting and filling.

This isn’t a conventional sit down restaurant. You walk in and wait in line to order your food from the menu plastered above. Then you find a seat in the dinning area and wait for your food. FYI this is completely different then the Springfield location which is a normal sit down restaurant. The food here is good however the meat tends to be undercooked so if you don’t like the inside red and bloody order well done. You can’t go wrong with ordering the combination. It’s a lot of food so you get your money’s worth!

This place was not impressive. Our cactus blossom that we ordered was not good at all. It just tasted like old cooking oil. My husband got the pulled pork which he said was okay. I think my dish was called beef tips. It was sirloin pieces, sauteed mushrooms, and onions served on mashed potatoes. It tasted okay but didn’t sit well with me. I am pretty sure I have food poisoning. I do not feel well at all.
Great staff and service. Food not great.

Great food, snappy service and what a hack to build loyalty!
So this is casual local addition that opened a store in Eugene about a year ago. We have gone many times, once had a lost ticket after a long wait but they were all over it so stuff happens and every other experience was spot on.
Frequently, I order the dinner combo with a steak or ribs that also includes a roasted half chicken, rolls, sides, ect. ~Now, here is the deal~ Their roasted chicken is about as good as I have ever had. It reminds me of Rosie’s Family Style Diner on old HWY 99 in Federal Way, WA. (long gone)
Because of this, I always order it without the BBQ sauce. Nothing wrong with the sauce, it’s just the equivalent of going to a high end steakhouse and asking for ketchup. The atmosphere, music, ect. is quite loud, that’s just their deal. For the 3^rd time, I get my dinner and my chicken is covered in BBQ sauce, they didn’t hear me. So, I tell our server Rae about the mistake, adding my comment about the chicken being just too good. Rae cheerfully pulls it and has another one in front of me in 2 minutes at the most.
On this visit, we also had an appetizer. So after the peanuts, rolls, appetizer, 2 side and small steak it was over for me, so I was going to take the untouched half chicken home to my son. As I’m loading it into a large to go box, it hits the floor bad. It’s over. I’m disappointed, and my wife is annoyed with me but I would never ask for anything as this was completely on me.
~But~ Rae was walking by and saw how disappointed I was. She offered to get me another chicken to which I declined as it was clearly my fault. (and that would have been my third) However, she insisted and my son got his bird.
While they didn’t make any money on our dinner this night, I really think that spreading the word on Unilocal,Tripadvisor, Facebook and not to mention word of mouth should be worth the chicken. And we will be back.

No thanks. If you’re going to have me order at a counter, pick my own table, get my own drinks and silverware… then make yourself scarce… I want a better price. I’m doing 30% of the work and paying 100% of the bill. I have a pile of NOPE for this joint. They only get 2 out of me simply because the food didn’t give me the shists. The original roadhouse is well worth the drive, if the options are between the two.
I can’t wait for this one to fail. Maybe the next tenant will be something useful… Like a gym