All I can say is WAIT. Got to the the slowest drive through ever. Period. Cooperate sonic needs to get out here and fix this place. Literally every time MINIMUM wait of 10 – 15 minutes. But tonight… tonight is a new record. We stayed(unlike about 30 – 40 cars that looked at the line and left) just to see how long it would take. We sat three cars behind the microphone for ten(10) minutes waiting for our turn to order. We then waited a full five(5) minutes ATTHEMICROPHONE for our order to be taken. Then we waited another ten(10) minutes just to get to the window. So a total of 25 minutes. Wow.
Jeff H.
Évaluation du lieu : 1 Downers Grove, IL
Longest wait ever for a fast food restaurant! I waited 5 minutes for the car in front of me to order, another 5 minutes for my order to be taken, then another 5 minutes for my food to be ready. The guy didn’t apologize for the wait time. Plus, when I got back to work I noticed they gave me a hot dog instead of my 6 piece buffalo wings — so I was overcharged too. I should have gone back to complain but I had get to work. Not going back again.
Alaina C.
Évaluation du lieu : 1 River Grove, IL
Why waste my time writing about my experience at Sonic? Well after leaving the drive thru on Monday August 31st at 8:02pm I was given a waffle cone that was OBVIOUSLY ¾ full. The poor cashier even did a double take! She handed it over seeing that the ice cream can’t even be seen past the edge of the cone. There’s literally WAY more cone than ice cream! We ask her why it’s not filled and the cashier asks her co-workers and was answered with blank faces. No one wants to answer a reasonable question, an older woman and a guy with glasses basically have nothing to say, till he finally raises his voice after the cashier asks if he even saw the cone. Without lifting his head he says, «Yeah I saw it, it’s full.» The cashier shrugs and says, «I’m sorry he’s the manager.» All I wanted to know was if this is Sonics new thing, otherwise I’d want to know what the charge is to get a ‘full’ cone. I don’t blame the cashier, this manager guy, who was giving the BEST customer service he could muster, is who I give this review to. My warning to future patrons is don’t debate this guy if your glass is half full OR empty. It’s always full to him.
Bee F.
Évaluation du lieu : 2 Lincoln Square, Chicago, IL
Long wait but since carhopper apologized gave it a star anyway. Over filled cup looked like it was a spilled shake. When we asked the carhop if she could provide us with another cup so we can double it up and not get our hands sticky, she seemed aggravated. Understandable. Maybe over worked but we didn’t deserve that. Other milkshake was melting. Burgers were not hot and bread was soggy. Assume they sat on the counter for a bit. Fries and tots were good but, why was the container only filled halfway? Hey… It helps me but it should be my choice. I give it two stars, simply because I was able to finish my meal and not throw up. Will not go out of my way to visit in the future.
Leonard W.
Évaluation du lieu : 4 Bellwood, IL
My first Sonic Drive-In experience was in Mississippi before they moved to IL. At the time it was fascinating as I hadn’t had the car hop experience before. Fast-forward a few years late… the novelty has worn off. I honestly would problem be here a LOT more then I do now if it wasn’t for the fact that I stopped drinking pop/soda/juice a year ago as I LOVED the cranberry limeade and mixing other drinks with it… if you know what I mean. The food is good but now that I’m not getting my drink fix… It’s more out of the way for me to come here. but do enjoy them the most based on McDonald’s, Burger King and Wendy’s.
Jose L.
Évaluation du lieu : 1 Elmhurst, IL
NEVERAGAIN!!! This place just plain sucks! The speed of service is NON-EXISTANT! Waited in the drive thru for 20mins!!! They of course got my order wrong & shorted me 2 items so when I tried to call to let them know THEYDIDN’T ANSWERTHEPHONE!!! I went back so they can correct my order & give me my 2 missing items & they messed up AGAIN A 2NDTIME!!! The guy at the window said«oh yeah we had a call but we couldn’t get to it.» Wtf?
Veronica R.
Évaluation du lieu : 1 Northlake, IL
You would think the carhops would wear roller blades and they don’t! And expect to wait in the drive thru for a long time even if you get one drink it still takes forever! Also the food is ALWAYS cold! This sonic is also always forgetting things! Last time they forgot a hamburger and I only bought 2! The drinks are the only good thing there! Don’t have high hopes for this place because you will just be let down!
Carli V.
Évaluation du lieu : 1 Wheaton, IL
Unusually slow service. I’m not sure what the hold up was but we waited about 10 minutes between the car in front of us to order and for us to finally get to the window. No one even greeted us at the window to take our money so we ended up just leaving. All we ordered was 3 drinks and they can just dump them in the trash. They don’t deserve your business.
Isabel T.
Évaluation du lieu : 4 Chicago, IL
usually take advantage of the 5 for 5.99 burgers on Tuesdays! although it is a bummer that you have to pay extra for cheese. The strawberry slushie is one of my favorites bc of the small chunks of strawberries in it and it’s great for summer. they recently just built a glass indoor section for eating which I think is great so people have the option to dine in during the cold winters.
Gerardo L.
Évaluation du lieu : 4 Melrose Park, IL
Service is fine. Food is fine. The shakes are great! In glad they’re adding an inside dining, but I can only imagine all the kids it is going to attract lol.
Lissette A.
Évaluation du lieu : 1 Chicago, IL
Well, everyone had been blabbing bout this sonic place. So, let go try it out! Myself the kiddos and hubby. pulled up nice and quiet music not to loud nice and hot out, just coming from shopping so, yea. Kids are hungry. we order at drive in parking, neat that you. ould pay there too. I was really excited because the commercials and just everyone says the shakes are the best. So. we get our food by this very RUDE car tendee her name audrianna or adrian something like that. Well we felt like we were at Ed Debivics but with out the cute sarcasm and 50’s costume! We eat. Nothing we couldn’t get at a wendy’s or BK, fries tasted old so I am like oooooookay lets try the shake. Mcdonalds could have made that shake. Never again will I do SONIC and MOSTDEFINITELYNOTTHISLOCATION. !
David K.
Évaluation du lieu : 4 Chicago, IL
Okay, I’m actually doing this… I’m writing a review for a chain fast food place, and yes, I gave it four stars(and I’m NOT drunk). So first of all, it’s a drive in, which means they have no walk-in counter for ordering. So you either drive up to one of the stations and place your order, and they bring it to your car, or you do the drive through like I do. They have two tables in their patio area with intercoms for ordering as well, so if you’re going with a group, that’s the way to go. Food-wise(and that’s what’s really important, right?) they seem to do the burger/hot dog thing mostly, and a pretty good chicken sandwich(so I was told). Myself, I’m a born-and-raised Chicagoan, so I eat my hot dogs one of two ways; Chicago style, or coney style. I had the foot-long coney(chili and cheese) and had them put chopped onion on it. I wish they had sauerkraut, that would have been the bomb, but it was still pretty good. I got onion rings with it, and they were the envy of my coworkers. So, speaking of… I placed a very complicated order for 8 people, at a drive through no less, for various burger/hot dog/chicken sandwich options, and they got it 100% right. They were very thorough as I placed my order, and they only missed one thing which I corrected as they read my order back, and yes, they did get the correction right. Like I said, my very complicated order was filled with total accuracy. And food for 8 people? $ 38! No, we didn’t get drinks(I have a feeling their shakes are good, I plan on trying one next time) but still, that beats the $ 70 I spent on mediocre wings at Hooters the next day for five of us, hands down. And the food was much better. So yeah, I’ll be back. I’m still feeling out the eateries near the new building my company just moved into, and I have a feeling that Sonic will be at least a once a week stop for me.
Jose G.
Évaluation du lieu : 3 Rolling Meadows, IL
I wish I could give this place more stars because I love this old fashion style of grub. The drinks are the selling point for me, there are so many options and their slushes remind me of raspas(Spanish drinks that are very similar to snow cones just more of a drink). Though I’ve tried several combinations I always go back to the classic blue powerade slush. In regards to the staff I could say I’ve had mixed experiences. There were instances where they couldn’t get it right and other times they were friendly and gave great recommendations. It’s tough to say good or bad one way or another so I’d just have to say inconsistent. If you are in doubt you’ve got to stop in at least for one of their drinks.
Marie D.
Évaluation du lieu : 4 Chicago, IL
I’ve been to Sonic in Champaign, IL and I have to say this Sonic is the only one I will ever go to. In summer, it gets pretty crowded and popular, wait times a bit more than expected, but I still get good service. Plus who can complain about half priced shakes after 8 pm? This is the closest location to where I live so its about 6 miles away, its worth the drive. Sonic also makes their dessert with REAL ice cream. What a difference compared to other fast-food chains who claim their ice cream is real. It does not compare!
Dr John S.
Évaluation du lieu : 1 Bolingbrook, IL
It’s the TIME!!! Every time we’ve come here it’s taken longer and longer but it’s the only one we can stop at usually going to or coming from the airport… coming home; no problem! I would never even think about trying on the way! PAYATTENTIONSONIC!!! You’re getting a bad name from this one store!!!
Eric S.
Évaluation du lieu : 4 Oak Park, IL
I don’t usually feel that review updates are necessary, but my lunchtime trip to Sonic today prompted me to write. It was surprisingly good, and confusingly bad; I found myself being alternately elated and disappointed. Allow me to explain: –The girl taking my drive-thru order was nearly incomprehensible… but she was very upbeat and friendly, and even asked how my day was going. –It took a while before I actually received my food, for which they apologized… but they combined my order into a super-combo that saved me $ 1.50. –They forget the BBQ sauce that I requested… but gave me an extra jalapeño popper. –And lastly, I found a foot long black hair in my meal box(not touching any food but still, major grodiness)…as well as two coupons inside, good for a free medium-size limeade. All in all, a pretty weird lunch. I could have forgiven everything ‘cept that bigass hair next to my food, but that cost Sonic a star and ONLY1 star because unlike some people I’m not anal-retentive about shit like that. Still, I’m coming back to redeem those limeade coupons.
Norah R.
Évaluation du lieu : 3 Houston, TX
I mean I guess I could give them four stars. but really I just wouldn’t be honest then. So I’ve come here a few times and the food is traditionally just fast food. I like the spicy chicken poppers and the cheesy tots are always tasty. But I just feel like its normal fast food. Although this is only about 10 mins from me, I don’t find my self going because its just average tasting. They do have a huge verity of food, but the workers get mad when they have to explain or help you with ordering. As for last night, their drive through sign was done… just not there at all! So when we tried to ordered it was very discouraging when they had an attitude like we were dumb and couldn’t read a menu! Trust me, I think if it was there I could have managed to read it… I’ve done the car hop part once in the summer and that was okay as well. It’s like a bucket list thing. Done it once and if I don’t again I can live with that. I will say the staff always looks presentable and clean. Helpful Tips: — Try the fun drinks, you can mix them up too! — They always have specials going and you can text the number they have to get daily specials to your phone. — Try the car hop in summer at least once!
Alicia L.
Évaluation du lieu : 4 Rochester, NY
Sonic. For the lazy in all of us. I saw a ton of complaints about the wait time. But given how busy they were tonight I thought they were pretty fast. No matter what sonic I’ve been to, the food is always consistent and filling. The waitstaff was very friendly at this location and because of that … they will be seeing me again next time I’m out here !
Dave F.
Évaluation du lieu : 2 Chicago, IL
Sonic might not the friendly blue hedgehog he used to be… this one time I ate here and I am pretty sure a hedgehog tried to leave my hind quarters within the hour. With that said they do have fantastic Cherry Limeade. The parking lot is simple enough and accessible. Ordering is nearly impossible unless you are in the drive through. Ironically hedgehogs commonly suffer from cardiovascular disease much like the humans who frequent the namesake restaurant. All in all, I don’t really eat here often because it made me sick that one time…
Susan B.
Évaluation du lieu : 3 Chicagoland, IL
Trying to order at this place is a headache… or at least it will give you one. Had a groupon that I needed to use at it was expiring that day. I am not a fan of eating in the car so we ordered at the walk up teller. I think it took about 5 attempts to get our order through correctly. I’m not sure if they can’t hear because of the traffic on Grand/Mannheim or they just can’t hear. Whatever the reason is, it was annoying. «Hi, Welcome to Sonic, can I have your name for your order?» «Susan» “Hello…can I please have your name for your order?” «Susan!!»(louder this time) «Hi…can I please have your name?» …are you effing kidding me??? All faith in ordering was lost when they can’t even hear my name. We had to repeat our order about 3 times AND they still goofed up. When we were ordering a guy would ask us a question first, then a girl would chime in… then the guy would ask another question… wtf is taking the order here? 2 different people or someone with an identity crisis? We used a groupon voucher… the guy says we owe $.39 after the groupon but the girl chimed in and said we didn’t owe anything… good grief. Despite the ordering snafu, the food was pretty decent. I’m trying to cut out all types of crap/fast food and surprisingly, I didn’t feel like a guilty cow after eating here. Our groupon got us 2 combos + one add on AND a banana split. I could have done without the banana split… it was good but you just look like a pig when you are eating your meal with an ice cream treat waiting in the wings. Plus, they brought it out with the rest of our food so it was pretty melty by the time we got to it. I ordered a Dr. Pepper and they brought out 2 Hi-C drinks… they did bring me a Dr. Pepper though and let us keep the extra Hi-C. I also liked how a guy came around with extra condiments, napkins, etc. That is nice considering the sole napkin you had is somewhere blowing around on Grand Ave.