Panda Express

Its fast, efficient, the restaurant is always clean and the food always seems fresh. I find that this one is definitely better than the panda express located at 100 oaks in nashville and vastly superior to the one at opry mills.

Food is just like any other Panda Express. Not authentic but good American Chinese food. Service is off the hook!

The food isn’t all that great but the reason I gave it only one star is that the service is terrible and the people that work there are extremely rude. They weren’t willing to help us at all so we just left. I will never eat there again and highly recommend that you don’t either.

I’m going to give it 2 stars. It is a restaurant and it has food, but that’s as close as it gets. The food is mall, food-​court quality at best. Heavily breaded protein in thick, goopy sauce with a mediocre flavor. It is to Chinese food what McD’s is to a great burger — edible, but not the best representation of what it should be.

Priced in the middle of the pack, the area really needs to provide another source of Chinese food to get some competition. I come here frequently because their really isn’t any other choices, but at least I know the food is always good, mostly hot, and mostly fresh. Peak times make it hard to get my favorite foods like teriyaki chicken and beef broccoli, but during the off hours theirs no issue. The one area that disappoints me is the price. I used to frequent a panda express back in California years ago and I am always saddened when it literally costs twice what it used to in only 6 years. I haven’t had any bad dishes here, but if any other Chinese restaurant opens anwhere near this one, I can very well see a decline in customers as long as the price or quantites stay the sae.

Not bad for a fast food chain restaurant. The food was unimaginative but fresh. They also offer brown rice if you don’t want white rice or fried rice. Prices are reasonable too.

We loved Panda Express when we lived in California. This location started off a little shaky, but management has stepped up. It has replaced our local Chinese restaurant that is closer. My only remaining complaint and reason for 4 stars is the inconsistency on spicy flavor in Orange Chicken. It’s either too spicy or too sweet. Never know which you’ll get.

I have to give it 5 stars for what it is. It’s always fresh, portions are perfect and the price is good. It’s no gourmet but you don’t pay gourmet price either. Much better than any chinese buffet.

I really enjoy this Panda Express — they are always busy so I think the turnover and food is typically hot and fresh. I like that they give you a little sample while your in line and it really got me addicted to getting the honey walnut shrimp… yummm. I always get the small bowl with noodles and the shrimp and a cream cheese puff/​wonton and it is like 5.00 and some change and they cram that bowl full. I never feel cheated on the food quantity.

Panda Express gets so much traffic that they’re constantly making fresh batches of different things. That’s a huge plus, because nothing is sitting there for too long getting stale and bad.
It doesn’t have the variety of a more traditional Chinese food place, nor does it have much of the authenticity — but it does taste good, all the same.
For Franklin, it’s a good place to appease your Kung Pow craving without having to take a long lunch and go to PF Changs, or Pei Wei.

I will try to be as kind as possible. This place sucks! Fool me once, never ever again will I spend my money at this place. Dried out rice, unappetizing looking entrees and taste to match. Unfortuantely the best Chinese place is now Five Guys so we tried this place.

To say the least, a Chinese restaurant is a very welcome addition to the plethora of restaurants in Cool Springs. Driving to Brentwood for Pei Wei has gotten old. That said, it has also spoiled me in regards to being able to get reasonably priced Asian take-​out. Panda express was good, but nothing spectacular. I ordered 2 entrees, a side of fried rice and two spring rolls. The entrees and fried rice were ok, definitely not bad. I suppose it’s the little things with take-​out that makes a big difference.
For their take out, they provided the standard fare of cheap Styrofoam plate. They did not include any silverware or any sauce for the spring rolls, but to give the benefit of the doubt, they may have expected me to grab the extras myself. I’ll have to figure out how that all works the next time I go. The Spring Rolls definitely needed some hot mustard or Sweet and Sour to help the taste. The rolls were not all that impressive. But then again, I’m comparing it to Pei Wei, so I may be spoiled in what I compare their food too. They are obviously different types of service and different kinds of restaurants, right?
The price was affordable, and they had a great selection to choose from. They also offered free samples… Kind of like they do in the mall.
It’s good and will definitely be a place I’ll visit again. It’s like the little cheap local Chinese restaurants, just done on a national scale. I’m glad they are part of Cool Springs, but still wish Pei Wei would have taken that spot!