Mountain Mike’s Pizza

Good pizza at a fair price. Customer service is good. I recommend this place. Very friendly staff, locally owned and operated.

Came here tonight to watch the warriors vs cavaliers. It was a little empty but that’s okay. Klarissa took our order and she was very polite and welcoming. I asked her what pizza she would recommend and I went with it. I believe it was called «pikes peak» (or other way around?) when it came it was very delicious with plenty of toppings, glad I took her word for it! As we were sitting down eating it she even came by to ask how we liked the pizza. I’m glad we decided to stop by here today the excellent customer service made the pizza even better also warriors won :). Will be returning in the future. Thank you Klarissa & Mt mikes.

Good place to come to watch football. Chicken and bacon pizza is decent. The gals are pretty nice that work there.

The tables and bathrooms were really dirty and I didn’t want to touch anything, but when my friend talked to the manger she responded well and told her employees to clean up the mess. Food was ok, the pizza wasn’t too greasy which was nice and came out pretty quickly.

I always get great customer service when I order. The pizza is delicious (I love the little pepperoni’s) especially with some jalapeño ranch (must try).

Had an issue with customer service here… no need to get in to much detail about the negativity but instead I wanted praise management! Karen gave me a call back regarding an issue I had with one of the employees at the store, she was a really good listener and resolved the issue in a very professional manner! I did tell her that I would not be going back to Mt. Mikes but after talking with her I might consider it. Mt. Mikes is one of our favorite pizzas and I’m sure we will miss it! I’m happy that I was able to deal with Karen. She was awesome!

I called to place my order and I asked for them to add Jalapeños to my cheesebread. The female employee said she wasn’t trained how to do this so they could add them. She then said no one else there knew how to do that also so I can’t add them. She said no Manager would be there till Monday and speak to Karen. A month prior to this I ordered a combination pizza and instead gave me a chicken club pizza. This place has gone down hill with bad customer service and they could careless about making the customer happy. Will not be going back to Mountain Mikes in Gilroy.

DO NOT COME HERE! This place has really deteriorated service wise in the last 3 to 4 months. Long hold times to order by phone, terrible customer service. I got a coupon directly from them a few weeks ago and when I wanted to use it today they said the price on the coupon was no longer valid and had been increased– what a rip off! I have been a customer for years and it’s disappointing to see this happen.

possibly the worst mountain mikes in the history of mountain mikes. i have worked at mountain mikes a long time ago. the pizza was always delicious… somehow, this place seems to screw it up more times than i can count. the owner or workers seems to be about cutting costs because everytime i order a combo pizza, there are hardly any toppings. mountain mikes is supposed to have a «mountain» full of toppings but you would think you ordered from a subpar pizza parlor like pizza hut or little caesars. at least when i order from pizza hut or little caesars, i don’t expect good pizza so what the heck. mountain mikes in gilroy… you really, really suck!!!

Pizza Tuesdays!!! Love this place. Large ½ combo, ½ Pineapple Chicken Luau, a drink and a water. $ 17. Can’t beat that AND pizza always comes out piping hot and delicious. Haven’t ordered take out yet so this is for eat in only. Scoop some ranch and jalapeños at the salad bar and it’s perfect.
Arcade games are a bit out of date but who cares… there’s 5 LCDs to watch whatever game that’s usually on. People are all around cool and chillin.

I prefer mountain mikes to any other pizza company here in gilroy, but tonight i received under cooked pizzas and not only was the owner a !@#$%^& jerk, he was fast to tell that i would get no refund unless the pizzas were returned. Well sad to say i will not be going there anymore, the customer is always right. I had to get the cops involved. Unbelievable.

I frequent the lunch buffet often and have come to enjoy the kind staff that was there. Luis and Miranda ran the buffet excellently and always had a smile for the customers. The lady that replaced Miranda makes me feel unwelcome and doesn’t respond well to customer requests. Definitely ruined the buffet experience I had come to enjoy. Don’t know if I’ll be coming back

So I eat here more than I should. We always order an all meat pizza with light red sauce. They have the best pizza and all I can say is they are very good. Every time I call in my order, and they ask me for my phone number they ask if I want the same. My reply is yes. They cook the pizza just right and it always has lots of meat on it. They cashier is as friendly as can be.

In gilroy, Cheap white bread cardboard crust, the very little cheap toppings look like cut up hotdog and some cheap cheese? my first time and last, the worst pizza ever!

The pizza is good here. I had it delivered and they came on time. there pizza has always been good for years .5 stars

Went for lunch buffet and it was awful. Pizza was all old and crusty. They didn’t bring out new pizza not ONCE. The salad bar didn’t have any options except things like pasta salad and potato salad with some sort of jello looking stuff. No veggies like green peppers or olives or eggs. They had cherry tomatoes and cucumber with carrots and some beans.
Never ever gonna try this again. Will goto round table which is 10x better.
Skip this place by all means!!!

We prefer Mountain Mikes to the Gilroy Round Table. Pizza is always hot and fresh and they always arrive when they say they are going to. Tuesday nights are busy becuase they have half off pizza, I always give them more time to make my pie on Tuesday. :)

I know this place gets a lot of hate, but it’s never given me a reason!
Our take out orders are always made right and ready when they say, plus friendly order takers — which I appreciate.
I enjoy eating in here too; the place is big, the salad bar is surprisingly fresh with lots of choices and there are nice big booths.
I like the pizza too: soft crust, generous toppings and that little spicy pepperoni!
Easy to find good coupons too! I vote thumbs-​up

Horrible customer service. Had ordered a pizza for delivery. Came an 1 hour 20 minutes later soggy and cold. The girl said its soggy because you ordered pineapple it’s cold because the weather is cold, and the driver has been here for a long time so your order wasn’t late. I asked for the manager. He convieniently wasn’t there and no one knows when he’s coming back. Never ordering from here again

I’ve visited this location multiple times in the past, being a local in the Morgan Hill and Gilroy area. Every time I order pizza here somehow, they come out NOT the way I ordered them. The only thing I want is a Large Pepperoni pizza with half of the pizza having tomatoes and the OTHER half with olives. I’m sorry, but is this SO difficult to understand?! 5 times, this pizza has been messed up. Last night, after the 5^th time this had happened, I alerted the Manager/​Owner, who told me that IT WAS MY FAULT THAT THE PIZZA WAS BEING INCORRECTLY MADE BECAUSE I WASN’T EXPLAINING IT CORRECTLY! Excuse me?! From one Manager to another, you NEVER tell the customer that something that happened, is THEIR fault. NEVER. I asked him what he was going to do to reconcile the situation, and he told me the only thing he could do for me is tell me to WAIT FOR ANOTHER PIZZA! And that was AFTER I had already shown up for the pizza that was MADE INCORRECTLY! I had already waited 10 minutes for them to remake my pizza and then it was made incorrectly AGAIN! The Manager, who doesn’t even deserve the capitalization in his title, was NOT APOLOGETIC AT ALL! Didn’t even bother to say sorry until AFTER i pointed out that he wasn’t sorry at all.
NEVER GO TO THIS LOCATION UNLESS YOU WANT:
BAD SERVICE
BAD FOOD
AND BAD ATTITUDES!
NEVER AGAIN! I’D RATHER PAY THE EXTRA MONEY TO DRIVE TO MORGAN HILL TO GET MY PIZZA AT THAT LOCATION!