Applebee’s

A couple of years ago: appatizers were good but specialty drinks were horrible and pre-​made.
Last year came by with my 24 year old daughter and wife. Manager refused to let my sorry arse in because I didn’t have an ID with me.
I guess policy is policy.

So terrible that it made me leave this, my first Unilocal review. I wish zero stars was an option. Where to start…
We arrived with a party of three and stated that the fourth was about 15 minutes behind. We were seated immediately (plenty of open booths), but no waiter to be found. After waiting 10 minutes without being so much as greeted by a server, we were rudely told by the hostess that we wouldn’t be served until the fourth had arrived. Fine.
When the entire party had been seated, we ordered our drinks. About another twenty minutes later after sitting empty and alone, we were able to flag the server down for refills. We then put orders in for appetizers and waited another half hour with no contact. Appetizers arrived and the order (wings) was wrong. We were so hungry at this point we ate them anyway.
Less than five minutes after the appetizers arrived, the entrées did as well. But not all of them, just two of the four. One was completely wrong. The wrong entrée was taken back to be fixed, and we were left to sit for another 20 minutes, one entrée getting cold and three more M.I.A. A good 25 minutes later a second entrée arrives, again wrong (incorrect rob sauce). Ten minutes after that, a third. Another ten minutes after that, the first incorrect order comes back.
Just a botched experience all around. Terrible service, unresponsive and absent management, mediocre food, empty dishes were not bussed at all throughout the meal, screwed up more orders than not. Will not be coming back.

Wow. Wait to be seated. Waited a LONG time until bartender yelled for someone to help. The bartender is doing a good job trying to wait on people while babysitting a child. No other servers around. Empty restaurant at lunch time. Guess why? Maybe a restaurant should have servers. Came with someone who likes Applebee’s in other cities. Now she knows why no one in Milwaukee ever goes there. And, canceled order and left. Best decision.

I have always been a big fan of Applebee’s since it started in Kansas City and that’s where I’m from. Tried this one twice and it’s a disgrace. The service was terrible. The waiters seemed more interested in talking among themselves than waiting on their customers. The food took forever and when it finally came, it was mediocer. I will never go there again. If you want an Applebee’s that’s a credit to this chain, try the one in Oak Creek.

Worst service ever. Does not treat every racial group with equal service. Do not waste your time there. Waited 20 mins and did not even get our water.

By far the worst service I experienced this year. It took approximately an hour for the food to arrive and to make matters worse the waitress was unapologetically disengaged. If you DON’T value your time this is the restaurant to visit.

Very average experience… I definitely was not blown away by our service. The food was good but the service was slow and the restaurant was dirty. The table next to us left and their dishes sat there for over a half hour, and no the place wasn’t super busy either!

There should be a half star option or no star option for this place. I dislike Applebee’s already, but went as my husband wanted to try something he saw advertised.
It took us 10 mins to be seated, mind you no one was in front or behind us, there was no hostess at the stand when we arrived. We were seated and waited another 15 mins while the people around us, even the ones that were seated after us were served beverages and their food. We left after waiting for so long and went across the street to 5 Guys, because they never disappoint. Please, don’t go to this location!

Absolutely terrible in every way … just like every other time I’ve been to this place! Never going to an applebees again!

Our appetizers took a bit long but the new restaurant looks great!

Literally the worst experience of my life! I called in an order for Curbside ToGo and no one told me they didn’t have that! I drove around and around without luck. Then I waited at the bar for 25 minutes for me gross cold food! I complained and got a call from the manager with a lame half assed apology, but nothing else. Thanks, but no thanks! Keep your cold, gross, tacky food away!!!