Super 8 Grapevine/DFW Airport Northwest

I arrived late at this Super 8. I needed a place to stay close to the airport with airport transportation. The first person to greet me was the attendant at the front desk. I would rate this person a 4 star. He was friendly and helpful.
The rooms are clean and standard. Transportation was good. They had good amenities and the bed was comfortable.

I’m sitting at the airport. It’s been an hour since I asked someone to pick me up. They told me 15−20mins. I’ve called four times and they said they’re sending someone to pick us up. I don’t know how much longer I’ll be here before I’ll get picked up. I don’t recommend this hotel

We were stranded in Texas thanks to American Airlines. Joyce at the Super 8 welcomed us in with open arms! Her incredible customer service was just what we needed after our nightmare at the airport. She was so accommodating and friendly, but so is all of the staff we have met here!
There is a free airport shuttle and some breakfast snacks which really helped us out a lot since we didn’t have our bags. Thank you Super 8 for rescuing us! Hopefully next time, we won’t stop here in desperation, but for relaxation! :)

Older building and only 1 person working the front desk with multiple check ins made things slow, but the room was good bed was comfortable and staff were pleasant. Very close to dfw airport. Free WiFi though slow was good. Overall pleasant experience.

Stayed at Super 8 for 3 nights. Was clean and staff was friendly… your basic no frills hotel. Workout room was clean but only had exercise bike, treadmill and sit up bench but it got me by for those 3 days. Breakfast was a hotel breakfast… what can you say but I did like the Texas shaped waffle machine. My biggest complaint, if you want to call it a complaint was that it said it was green and to hang your towels up if you wanted to use them again which I did and they still changed them out. I would definitely stay there again for the price.

Nice staff, close to airport and great deal on long term parking. Slept well on bed. It’s a Super 8 so my rating takes into account it is not supposed to be a 1^st tier hotel. It is worn, smells like smoke in the halls and the breakfast is great if you like raisin bran (i do). I stayed here because i was parking for 9 days At $ 99 with up to 14 days of parking the room was free!

Pros:
— free shuttle service between DFW and the hotel
— awesome staff; I made reservations at midnight and checked in at 1:20AM (latest checkin was 2:30AM). When I asked if there was a drinking fountain, he offered me a bottle of water (which they otherwise charge $ 1 for)
— well-​cleaned rooms
— free Internet and continental breakfast
Cons:
— shuttle service runs only from 5AM-11:30PM, and makes just 1 trip/​hour
— facilities in disrepair: nonfunctional room phones, broken elevator buttons, thin blankets, noisy A/​C units.
— hot water runs out after 10 mins in the shower :(

We stayed here for a Cowboys game, and I ended up leaving a small purse in the hotel, but didn’t know it. I got a call a few hours after checkout asking for an address to send the purse. They really took care of making sure I got my belongings back!

Got a room here for the night. About half way though the night saw a small brownish bug crawling in the bed. Then shortly after, saw a couple little red bugs I had never seen before. My boyfriend looked up what they were… and sure enough, bed bugs! I ended up with a good handfull of bites. Do not say here!

Recently stayed here for 2 nights, after booking on Expedia. The room price was very inexpensive ($ 40 /​night!!) compared to the other hotels within the immediate vicinity. The hotel itself is O.K. The rooms are very basic and small, but clean. If you require wifi, then you probably will not want to stay on the 3^rd floor, as there will be 1 bar or less on signal. The elevator within the hotel is very sketchy and makes sounds and movements it probably should not be making (I’d recommend taking the stairs). They do have vending machines for drinks, snacks, and basic toiletry items. The night staff was mediocre, and the day staff, from what I saw, didn’t even acknowledge patron’s as they walked in. In a nutshell, if all you need is a bed and a shower for the night, don’t care about professionalism, then you should be ok. If I had to do it again, I’d have stayed at the Holiday Inn Express next door.

AMAZING customer service! Travel plans changed (as they often do) so I contacted «AMY» re: my res. She cheerfully changed «everything’ about the res with a smile in her voice. I appreciate all her efforts. I know my daughter and her husband will enjoy the Grapevine high school 20^th class reunion staying so close to all the events. Thanks, AMY… and Super 8 for employees like Amy!

checked In last night, no parking near lobby so parked in firelane to unpack car. tookbags to room… key didnt work… back to desk with luggage, reset key… didnt work… clerk went to room to check key, didnt work… back to desk… reset key and worked. unloaded rest of bags put in room and had to park at back of lot. insufficient parking spots.
construction started up on freeway today while I was away from hotel at a meeting. apparently this is ongoing nightly construction so the staff at the hotel KNEW this was going on. I was not told and trying to get back to the hotel (which is in a difficult location anyways) took 45 min… took only 10 min to get from hotel to my meeting in the morning. once back at the hotel, my card key did not work AGAIN, went back to the desk, he reset the key, went back to room, still did not work, went bsck to desk and he reset it again and this time it worked.
really unhappy with room, smells stale, hair in bathtub, heard neighbors during night. spend the exrra money and stay somewhere else… I certainly will next time.

I was literally stuck in the hellish motel after having my flight cancelled at the discount rate of $ 60 a night. The staff was rude, the sheets were like sandpaper and the rooms were more institutional than hospitable. For the price it was probably the worst hptel stay I have had. Notice my «for the price disclaimer» which excludes all of the intentionally crappy motels I have stayed in.

Stayed here for the Super Bowl. Have stayed at a lot of Super 8’s over the years and this is the best one so far. The hotel is typical Super 8 quality, but the staff were just outstanding. Very helpful with directions to all of the different sites for the Super Bowl. Prices were reasonable, given the Super Bowl. The hotel was very easy access to Dallas, Fort Worth, stadium, and the DFW airport. I would stay here again. My complements to the management for their excellent and friendly service.

I loved this hotel while staying here for a two day trade show. The staff were super friendly, the shuttle drivers great and fun to speak with and they’ll take you anywhere within a 5 mile radius at no charge.
The rooms were clean and well maintained. I met someone who I later learned was the owner and he and all the counter staff were really friendly. I learned the owner has his hotelier roots from San Diego and his customer service attitude is first rate.
Not stuffy, very affordable, saved a ton on taxi fares, had a great continental breakfast and enjoyed every minute of my stay here.
Thanks Super 8 for making my first trip to Dallas International Airport and Grapevine, TX a smooth operation!
Stay here!