RadioShack

Great help here! Kyle applied my Zagg screen covers for both my iPad Mini and iPhone 6. Did a great job and I was happy to have someone do it besides me. Especially since the new covers that have been developed for the 6, are a dry application. It’s harder and took them 2 tries to get it to look nice. They did not charge me extra for having to do a 2^nd application.
Great group, and very happy to find them!

So I have been having troubles with my smart phone. it just gets stuck (unable to get to home page after going anywhere in it) so every time I send a text to someone a text I have to power off my phone to get to home page and do what I want next. I went into this Radio Shack on 12÷23÷13 there was no one in there. I asked the young man that was working in there if he could maybe look at the phone to see if he could help me with it. he did uninstall an app I had that I thought was the problem (maybe) it was not. so I asked what where my other options, was I do for a new phone, warranty on phone ETC. he looked at my account and said I was not eligible for an upgrade till May 2014 and that since I had that phone for over a year the warranty was expired. and that I was pretty much stuck with that POS phone for 5 more months. SO Frustrated. I began searching my friends for a phone hoping they might have an extra until my upgrade was available, because turning on and off my phone at everything I wanted to do was driving me crazy especially all the Merry Christmas text I received. Today I call Verizon to see if they can help me, Not only do I get a new/​referb phone for free because I had the extended warranty on my account it will be here in 24 hours. The representative (Erica so helpful) I spoke with at Verizon looked up to see who logged into my account and I believe she is passing the information on to her supervisors. I am Unilocaling and calling the store because if he would have done all the things to verify I needed a new phone I would have had it on Christmas Eve, and not have been so frustrated with it on Christmas Day. I do not remember the young mans name. but he was working alone on DEc 23^rd. 2013 at about 7pm. Erica at Verizon gets my 5 star review.