Schiffman’s

While I love the Schiffman’s at Friendly in Greensboro and have made several purchases with that location I have to say that this branch is insufferable. I have been twice to this location and have found the staff very unhelpful. Upon my first visit at the downtown location I was greeted with a booming voice coming from the manager’s office shouting expletives on the phone to who knows. Unprofessional and offensive. I assume it was the manager because as I walked in and stuck my head around the corner (to view what in the heck was going on in the office) the man was sitting behind the desk. On this visit I had to seek out someone to help me look at silver to register with as nobody would come help me. This is VERY different from the Friendly location where I am always greeted with a smile and someone asking how they can help. The lady finally helped me out but I decided to go somewhere else for my needs as I was unimpressed overall with the store and didn’t want my guests coming here for my wedding gifts. The other time I went back was to look at heirloom jewelry and the lady (who I had to seek out again because no one spoke to me when I entered even though the place was, from what I could tell, empty) she was flat out unhelpful and had awful customer service skills. Anyone reading this review can go to my profile and see that this is the first review I’ve ever written that was not 5 stars. I’m not a person who just rants on Unilocal,I am just writing this review to say if you need silver or crystal register at Macy’s for the silver and Belk for the crystal and if you need jewelry do yourself a favor and just head to the one at Friendly Center where the staff are always kind and helpful!

I was ecstatic when my fiancée proposed to me with a ring from Schiffman’s. We had a wonderful experience picking out our wedding bands from Vance at Schiffman’s also. It’s always an easy and stress-​free experience when I go in every couple of months to have my rings cleaned. I highly recommend Schiffman’s and will use them for all of my jewelry purchases in the future!

I registered with Schiffman’s for our wedding in November and had the best experience working with Kim Longe. I highly recommend them for both registry and jewelry needs!