Applebee’s

Food is great. As long as you order from the bar you’re o.k. But you guys could use better servers. Or some additional training for the ones you have. BAD SERVICE could over ride GOOD FOOD.

Ate here for the first time 2÷28÷16, and my wife and l were pleased with our meal. I had the Loaded Brisket Enchiladas, while my wife had a rack of Chilpotle ribs. Both meals were full of flavor and were served in a very timely manner. Our appetizer, the Sampler, was delicious as well. Our server, April, was very sweet and pleasant and very efficient. We would definitely eat here again.

Tried to give this place a chance, support Grovetown businesses so more will come. Horrible service, especially during lunch time. Too many bad experiences, will NEVER come back!

Yesterday some friends and I went to Applebee’s for dinner. Let’s just say the dinning experience did not justify its cost. Walking through door we were greeted (well… actual we weren’t even acknowledged at first) by lackluster hosts struggling to seat a few people in a half empty restaurant.
Our waitress was thankfully an improvement but the kitchen staff weren’t helping her out as the appetizers arrived with the main meals and the simple request for sauce on the side was not met (but she caught the mistake and sent the plate back).
The overall atmosphere of the staff was rather unkept and needing some adult supervision.
With other similar reviews of this place, I hope the levels will take notice to provide some emergency training. I don’t want people to lose their jobs, but I be embarrassed to bring others there again.

Decided to drop in for an appetizer and night cap. To my surprise it was karaōke night hosted by Mr. Koach The music, singers and atmosphere was hypnotic. My drop in turned into an evening of enjoyable entertainment. This will be the spot for girls night out. Hope to see you there Saturdays from 9 pm to mid-​night.

Poor experience today. Service was bad to the point of having to get my own silverware, not getting refills on my drinks or taking a long time to pay the bill. The restaurant is new and clean but need help with the servers. Hopefully can they resolve the issue.

I’ve only been here once, but the customer service was so bad it made me decide to never come here again!

It’s an Applebee’s, so expect what you’d expect at any other Applebee’s. The service was just ok. At one point I had to flag down my server to get a refill on my drink. Nothing really stands out. My steak was ordered medium rare, and it came out medium-​to-​medium-​well as usual. For some reason, no chain restaurant can cook a steam medium rare. Even when their menu has very distinct descriptions for what medium rare is supposed to look like, the over cook it every time.
I will say, they LOVE their air conditioning. That thing was on full blast and we literally stopped when we walked in the door from the arctic blast. We debated actually turning around and leaving it was so freakin cold. But, since we were there (and it was our first time at the «new» Applebee’s) we went ahead and were seated. The entire time we were literally shivering. I looked around to see if we were under an AC vent, or had accidentally been seated in the freezer, but other than icicles hanging off the end of our table, nothing stood out to explain the arctic temperature.
If you’re looking for an Applebee’s, this is one. Personally, I wish we had driven the extra 100 feet and gotten sandwiches at Jersey Mike’s. That place is delicious and you dont need a parka while you wait. As a matter of fact, I’m gunna go review Jersey Mike’s now.

This is a standard Applebee’s. The décor is clean and staff was average. Nothing makes this one stand out over the other ones. It’s convenient for us and it’s my son’s favorite chain.
I give the chain huge thumbs up for trying to actually upgrade their menu. Everything I’ve tried off the new menu, such as the salsa verde nachos, maple bacon chicken piadini, clubhouse grill, sriracha shrimp, are all good… but nowhere near good for you. I think their under 600 cal menu is seriously lacking in flavor and quality. I’d like to see something healthy, in a decent portion size, that isn’t a salad.

The first time we went here, it recently opened (a few months or so) and we had a gift card. Fortunately, we didn’t have to pay for the experience. I was hoping that all the new store hiccups were settled but that hadn’t happened quite yet. The second time we went my wife didn’t want to stay because of what she saw while she was on her way to the restroom. Apparently it was something nasty. Note — she is not a stickler for cleanliness so I must have been bad. Unfortunate… Hope operations improve. This could really be an awesome location.

I always get great service friendly and courteous staffs. The food is average but I’d give them 4 stars because of the good service. The bartenders are very nice.

As i read the reviews for my favorite Grovetown restaurant I am forced to see if i am missing something, nope this Applebee’s is still excellent.
On my last visit my steak was cooked perfectly. My food arrived so quickly I thought the server had made a mistake and was attempting to give me someone else’s meal. I was wrong and my food was great. In my opinion this the best Applebee’s inthe CSRA.

I reviewed this location about eight months ago and was not all that impressed, but I have tried it a couple more times since that last review and I have to admit things have gotten a little better the service was always pretty good the waiting staff was always friendly and the restaurant is clean. they have a new system now where you can order your food and pay your bill right at your table if you choose to do so I thought this was very convenient And from a security standpoint to your credit or debit card never leaves your hands. I still kind of have mixed feelings about this pay and or order at your table, but it is the sign of the times so I am trying to embrace this new idea at Applebee’s I would definitely give this location I’ll try things are getting a whole lot better especially during the lunch hour. Just goes to show things can improve with just a little effort. The new items on the menu are pretty good and to my surprise this time they did come out hot instead of just warm so give this location a try just as I did I gave them a second chance I don’t think you’ll be disappointed.

We eat here at least once a week if not more. We have always enjoyed friendly servers and very accommodating, caring managers. We have experienced a few mistakes from the kitchen but the managers, especially Kenny (don’t know his last name), more than made up for them. The place has always been clean when we’ve been there. I would and have recommended this location to family and friends. Ate there again today!

I thought it nothing less than appropriate to write this review as I sit in a Carside ToGo spot for 18 minutes and counting. Like, really Applebee’s? The purpose of calling in an order is so that the customer doesn’t have to wait, and wait staff doesn’t have to serve. But here we are, 20 minutes later… and still counting. F-​A-​I-​L.

Service was extremely poor. Food wasn’t bad, not perfect. The wait staff seemed very confused. The manager was unkept in his dress appearance. He never came thru the restaurant to see how things were going. I never saw him once. It took 10 minutes before a waiter showed up then it took 45 minutes from the time we sat to when received our food. The manager did compensate our check for the bad service. I won’t go there again unless it’s just for drinks.

Horrible service. The food is mediocre at best. We waited over an hour to be seated and then waited another hour for our food to arrive. Unacceptable.
The staff are nice but the wait times are what makes the service BAD.
Went here once & won’t be returning.

You’d think one Applebee’s would be just like any other but in the case of the Grovetown location you’d be way off. Probably one of the worst dining experiences I’ve ever had, from being seated to out the door. Poor wait staff, poorly cooked food, and an overall dirty place considering its brand new. Not sure what’s gone wrong here but they’d have to pay ME to ever try this location again.

When Applebee’s was coming to Grovetown, I was pretty excited.
I was so wrong.
We’ve come here a few times in hopes that it’ll be better than the past times, and it never is.
THIS PLACE IS HORRIBLE.
We have waited over an hour to get our food every time we’ve come here, and when it finally arrives, it is beyond disappointing. As an example, last time I got the avocado and strawberry salad, which was supposed to come with grilled chicken on a bed of romaine and arugula. I got a couple strawberry slices and a couple chunks of avocado and a piece of avocado skin with rubbery chicken on a bed of spinach that was clearly very old (read: wilted). Ugh.
It seems like there’s a problem with the kitchen, because the serving staff seems more than competent, not to mention friendly. And usually the manager come out and apologizes and gives us a free app or discount or fronts our meal.
So pretty much every time we come it’s a 2.5−4 hour ordeal and we get free food.
I’d honestly pay to just go in, have a good experience and decent food brought out the first time, and get out. But this place just won’t let that happen.