–1 I tried to give it other chance this time I did t go threw the drive thru I walk in and order waited 10 mins until someone help me and I order and still the mother fuckers lag at least say something say I’ll be with him a min but nothing
Hector R.
Évaluation du lieu : 5 San Francisco, CA
Friendly staff and excellent service. Thanks for helping out while we were under stress.
Tracy N.
Évaluation du lieu : 1 San Jose, CA
The service is terrible here. Sorry we came 15 minutes before closing but that doesn’t mean you can give us this much attitude… The Asian chick at the register is the worst. And she’s apparently fluent in Spanish so don’t be shocked when you hear her talking shit about you with the other employees in the back.
Dylan M.
Évaluation du lieu : 1 Alamo, CA
Had me wait. 15min Still forgot my mash potatoes & straws. Came back and still have me wait 10min just very shitty service
Terri N.
Évaluation du lieu : 3 Concord, CA
Popeyes is Popeyes. BF and I stopped here to grab a quick bite at the tail end of a road trip — as others have mentioned, it’s a bit odd to see a Popeyes attached to a gas station and mini-mart but whatever. BF ordered their jambalaya and I opted for the 3 piece spicy chicken strips, which came to $ 12 — pretty damn steep.: /The food came up within 5 minutes, and looked and tasted fine. If you must do Popeyes, they seem to do an adequate job. However if you must do fried chicken, I highly recommend forsaking this chain(which I do in general love, but…) and head across the street to the privately owned Taqueria La Mexicana and enjoy their fried bird. Much better and WAY more cost effective.
Jonathan R.
Évaluation du lieu : 2 Concord, CA
1. This Popeye’s had pretty decent customer service. The woman at the counter greeted me with a smile before taking my order. The location was clean as far as I could tell, and though there were very loud and obnoxious patrons dining there as well, they left shortly after we sat down. 2. I strayed from my usual Po’boy Chicken Sandwich and tried their new Jambalaya bowl. For six bucks I got a massive helping of the Jambalaya in a small bowl that tasted very reminiscent to Rice O’ Roni. Definitely not their best, but I have also had much worse. It was served hot which is always good and over all not too bad. 3. This location is directly attached to a gas station. Not the best appearance for Popeye’s if you ask me. I think they can do better then that. Maybe I was just tired from a long days drive, but when I hear constant slamming of cooler doors as I’m eating my food, it kind of irks me.
Chris R.
Évaluation du lieu : 3 Pacifica, CA
My last visit to the Half Moon Bay Popeye’s was okay. A few thing they need to change in relation to other Popeye’s locations: Stop being so cheap on the breading for the the chicken. The last few visits had such a small amount I thought it was similar to KFC chicken. The spicy crispy crust on the breasts and legs is part of the reason I visit Popeye’s. If you cheapen the quality of your food then I will stop visiting this location. I will also complain to Popeye’s corporate about the quality. Clear off the counter clutter! The exit portion of the counter has so much useless crap on it that the employees are forced to funnel all incoming and outgoing activity to the register location. When you are running out of chicken for the night tell your customers this fact. Also tell them if you are willing to make more or not. Simply stuffing whatever you have left in the box and letting the customer find out later there order is wrong is a poor way to mismanage customer expectations. A couple of visits with problems is not yet enough to dissuade me from recommending this Popeye’s location. But I do recommend everyone pay close attention during their visit.
Justify A.
Évaluation du lieu : 2 Half Moon Bay, CA
Went through the drive through and they sent me to parking lot. Waited for over 20 minutes for our food. My kids were so hungry that I was ready to get my money back when they finally came out with our food. Won’t catch me going back!
Bill O.
Évaluation du lieu : 2 Half Moon Bay, CA
NOT A big fan of greasy places like this — but this one went up a couple of years ago, and for some reason, I got a serious urge for chicken strips… so decided to check it out on the way home from an errand. I was in somewhat of a hurry, but luckily, this particular Popeyes has a drive-through…so score! I went through the maze in the shared parking lot to get to the drive-through line, and proceeded to place my order. I ordered said chicken strips, and was told to proceed to the window(well doh… kinda how that works in drive-through country… jus’ sayin’). I get there, pay, and am then instructed to go park in the front parking lot to wait for my order. WTH? Ok, I figure this means it’ll be really fresh, and proceeded to pull up front. Where(and I kid you not)…the lot is FILLED with people waiting for their drive-through order. Both cars behind me joined us shortly. TEN Minutes… yes, that’s right… TEN minutes before they brought my order out. Ok, first. Serious kudos. Got home, and the chicken strips were actually quite good. But…TENMINUTES. So. Um. Why in the world do you bother with a drive-through, if it’s really a drive-park? Would not do it again. Sure the strips were good, but not THAT good. Waste of time.
Victoria V.
Évaluation du lieu : 5 Half Moon Bay, CA
Never had a bad experience here-they know me by name and what I like, and sometimes there is a wait but that doesn’t bother me-just hot out of the oven is best ! Like this place and the staff is very friendly and accommodating …
Russ M.
Évaluation du lieu : 1 Magna, UT
Disappointed. Went through the drive-through but they made us park in the parking lot and wait for food. I ended up going inside to speed them up. What’s the point of having a drive-through? They had water cups with no lids and the catchup packets were covered with honey.
Chris V.
Évaluation du lieu : 1 Half Moon Bay, CA
It’s Popeyes and it’s part of a gas station, I suppose I can’t expect stellar service but this is a joke. As someone below said, how this place continues to operate is beyond me. Every experience except one has been a challenge. Every time I’ve been in you always have to wait 20+ minutes for them to cook your food, it’s never decent, they’ve screwed up my order half of the times I’ve been in there and then try to argue with me saying I didn’t order it, and when they don’t want to deal with me anymore and give me what I actually asked for, just slammed it into the bag and ended up breaking the container for the mashed potatoes which spilled into the bag and caused it to tear open. Had I not caught it I would have lost all my food. I wish they weren’t the only chicken place in town. KFC, there’s a Taco Bell in town now, hybrid up with them and drive these people out of business, please.
Meaghan S.
Évaluation du lieu : 1 Half Moon Bay, CA
I can’t believe this Popeye’s is still in business! I’m from Florida and I love me some good BBQ and fried chicken. Unfortunately this establishment puts the Popeye’s name to shame. My friend and I tried to go there the day before yesterday(03-12-2014) but I guess they decided closing five minutes early wouldn’t bother anyone. Then because I still had my craving for that delicious deep fried salty goodness known for at Popeye’s chicken I ventured back the following day(03-13-2014). To my surprise they had not closed early, so the signs were looking good. However the signs were all wrong! I went to order my food and the girl at the counter could care less about what my boyfriend and I ordered: mine was the number 2 with(2) chicken breast(that’s an 80 cents up-charge) and his the seafood box. She let me order mash potatoes no gravy, because I can’t handle spicy, and let us both order two sauces for our meals. When our order was finally placed together another woman called us over to tell us it was complete, and also to verify it was to go. I asked her if my chicken breast were mild not spicy, just to check before we left and she confirmed. Then she asked what sauces we wanted, so we proceeded to tell her the(4) sauces we wanted,(2) for each meal, then she told us that we could actually only have(2) sauces, because the chicken breast doesn’t come with it. That was surprising because the previously lady told us we could have it, so in order to get my two sauces I had to find 55 cents in my purse. Usually I wouldn’t complain, but if the first lady told us it came with the meal, these people should take pride in their customer service and comp the sauce based solely on the incompetence of the first lady who helped us. As if the attitude from her wasn’t enough, she then asked my boyfriend if he still wanted his tater and cocktail sauce. He then asked the woman if it was free, and she said yes so he said he would gladly take the sauce. When we got home, down the street we popped Sin City in the player, cracked open a few Bud Light’s, then separated the food. Unfortunately our movie night mood was dampened by the poor customer service, and the mistakes in our food. My boyfriend’s shrimp was barely warm, the biscuits were hard as rocks, the lady never put the tater sauce or cocktail sauce in the bag, and to top it all off my mashed potatoes had the spicy gravy on it. You may say the food got cold on the drive home, but we live less than 5 minutes away, and the fact after all that hassle I couldn’t even eat the potatoes I ordered was just the last straw. I will be going there and talking to the General Manager to receive explanations for the very poor customer service I received, after spending 20 dollars on fried chicken at the very least the order should be correct! This place is a disgrace to the franchise name!
Isa I.
Évaluation du lieu : 1 San Francisco Bay Area, CA
You have to ask them to wash their hands before handling your food. There were only 3 people at the time I was purchasing my food. One was moping; other one was handling money, and last was the cook. Of course when I place my order over the drive-thru I did not noticed any of this. The person that was moping served my drinks after the fact(she said that she disinfected her hands before prepare my drinks) honestly I doubt it. So at the time I got to the windows to pick up my food I saw her moping so I ask her to find someone else to handle my order at the time she start giving me attitude to the suppose manager«Lili» approached me to know what was going on so at that time she came with all the money on her hands so she won’t be able to handled my food either. When I saw that I ask her if the cook can prepare may order at what she replay that what was my problem and start yelling that he was not trained to do that and that he will not serve may food. She replays that I could have ask them to wash their hands instead of asking for someone else to handle my food. Not sure if this Popeye’s normal practice(DONOTHANDLEFOODWITHCARE) or why costumers should be asking them to wash their hands if is something that restaurant should enforce.
An N.
Évaluation du lieu : 3 San Jose, CA
OMG! We need one of these in San Jose. I mean a DRIVETHROUGH Popeyes. We just happened to be around here and we saw this place that’s so convienent because it’s also a gastation. Well it’s not like it’s a 2 for one store. They have their Popeye’s side and theres another building connected that’s a gastation. You can even dine in… and drive through… what? To be honest, the chicken in San Jose just tastes better. Here, It’s not as crispy, unless it was old but to me it just taste better in SJ.
Evan S.
Évaluation du lieu : 5 Seattle, WA
An old Chinese wives’ tale claims that food only gets better when closer to the sea. Popeyes at Half Moon Bay is no exception. The Wicked Garlic Chicken was a wicked idea, and the biscuits were flaky and fresh. Simple and elegant.
Gina F.
Évaluation du lieu : 1 San Jose, CA
Pulled up to drive thru Read sign«NONUGGETSTILLNOVEMBER!» Dang! I should have taken a picture no nuggets till November? what? Looked over the menu. Me: Hello can I have 2 Ripn Chickens? Cashier: We dont sell those. Me: Oh wow. Babe I really thought Rip’n Chick’n was in my future but I was surely mistaken. waaa! Nel: Just order something else Me: Fine! Can I have a dippen chicken meal Cashier: We dont have that either. Me: Im losing faith since that was your third strike can you tell me what you do have? Cashier: Breast pieces Me: faboulous let me have a 3 piece no soda can I have Blackned peper ranch sauce and one more 3 piece. Cashier: we dont have the sauce Me: Okay just regular ranch and hot sauce Cashier: Total 7.77 Me: babe triple seven o wow. Cashier: Maam can you park in the lot Me to Nelson: WOw babe I was diggen the whole drive thru but parking it shoot I should have just went inside. Theyre crazy aint no cars behind us. Nel: Just Park Me: fine Cashier hands me the bag. Me: thank you. I look in the bag only bbq sauce. She walks away Me to Nel: what the world. Ill be back. Me to Cashier: Hi Can I please get ranch sauce and hot sauce We dont like bbqthank you Cashier: its good sauce Me: No thanks, ranch please. What I was really thinking Oh come on girl just give me the goods. Crapy service and you dont even have half the stuff on your menu. SHAMELESS why even have a drive thru???
Surai J.
Évaluation du lieu : 1 Palo Alto, CA
I love popeyes but this branch can’t get it right. When they first opened, the food was bland. Now, the food is too salty, from the chicken to the rice to the mash potatoes. Can’t do it anymore, can’t go back.
Raina S.
Évaluation du lieu : 3 El Granada, CA
I have a secret: Popeye’s is my fast food guilty pleasure. I don’t like admitting this to people, because this type of food is all kinds of wrong. Damn you, fried chicken! Why must you taste so good! My favorite thing here is the spicy chicken strips, with the buffalo spices hidden underneath the wonderfully crunchy coating. But the mashed«potatoes» and spicy gravy are a close second. The people that work here are very nice, much more so than just about any other fast food place around.
Vicky L.
Évaluation du lieu : 3 Palo Alto, CA
This place is closer to a 3.5 stars but I guess due to the dirty tables I’ll demote it down to a 3… It was a place to fill our hungry tummies as we drove out to Half Moon Bay. Since I NEEDED to stop at the orchid farm and pick out some goodies, Sam was starving by the time we made it out near the ocean. End result? We stop by Popeyes! I haven’t had Popeyes since about 2nd year of college when we would scour SD… and find that the nearest location was far far away near SDSU… ahh. those were the days. Staff here needs some upkeep training, I had to ask separately for ketchup and the water cup they gave me was what they used to fill their large sides with. Interesting… Now I don’t know if the cup was dirty or their drink dispenser was… but I got some dark black deposits at the bottom of my water. Yeche! And the girl behind the counter had no qualms flirting with the next batch of customers offering THEM ketchup and all the condiments… just because they were bare footed sandy high school boys. Ahh… to be sun bleached blond, male and 16. Nah… I’d stick to begging for my ketchup. The chicken was pretty good, I think I liked the spicy one over the non-spicy and this place earned a star just for freshly frying up some fries for us. The gravy was uberly good! Not too much of a fan of the biscuits… they were dry and crumbly. Maybe they should just call themselves Popeyes Chicken instead of Popeyes Chicken and Biscuits…