McDonald’s

I went to McDonald today after work, I was craving some chicken nuggets. I went to drive thru to order my food, just 10 pieces of nuggets. I asked the one that was taking the order, if I can request to have my nuggets off the frier, she said that is fine! The only reason I ask is that is that, once I get home it’s cold. So I want it nice and hot! So I paid for it with window 1 then went to get my food at window 2 and the guy with the button down striped light blue shirt gave me the nuggets and turn his back, like just brushing me off. I just drove off, when I got home the nuggets was cold warm and I was so sad… This McDonald I have a lot of problem with but its the closes to my home.
Sorry so long!

Not all McDonalds are created equal!
This location is very clean, the workers are super friendly, efficient and quick. Definitely one of the better McDonalds!

Worst. Ever. We only ordered 2 things: coffee and iced coffee. We got to 2^nd window and all he gave us was an iced coffee, no sugar, no cream. Then he told us we didn’t pay for the other coffee. He gave me such an attitude I didn’t want to tell him to fix my iced coffee. What a freakin rip off.

There’s a guy that works here and talks really loud and says «all together» when he gives you your total. I really like his work ethic. He’s short, sweet, and right to the point. Has excellent manners and they deliver your food quickly. The service was so great, I decided to eat inside.

I visit this location regularly to the point that most of the employees recognize me!
Very clean and conveniently located.
The employees are courteous, friendly and always helpful.
Will keep visiting them.

Just bought a egg white delight, hash brown and a large vanilla ice coffee. When I pulled up to the window the person asked me… Egg white delight sir? After driving off, I got to work and checked the bag. I instead got a sasage mcmuffin, no hash browns. How can someone screw up such a simple order?

Terrible service!
I’ve been to this McDonald’s twice late night. First time I went with my friend to order a Big Mac and I had to wait about 20 min for my order to come up. Second time I went through the drive-​thru at 3 am only to get a lady give me attitude for no reason. She could not hear my order so I told her again only to hear her yell «okay!» back at me. After that she did not even put my order on the screen so when I got to the window to pay, I received a wrong order, costing me more than what I asked for. I asked her about it and she literally told me «Did you not look at the screen? Did you not notice that you order was wrong?» I told her that it was not on the screen but she kept denying it. This McDonald’s has earned my one measly star.

Best McDonalds in the area of Irvine. They get their food out quick and are very efficient. I’m also surprised why this joint only got 2.5 stars as well.

Went in today to get a hot fudge sundae and a strawberry lemonade over ice. You would think that since those items are already ready made and all they had to do was put them in cups that it would only take a minute or two to get what I ordered. WRONG! Every person who ordered after me already got their orders and left. But I was still sitting there waiting for mine. WhT was annoying was, it was not even busy at the time I walked in. I still had to remind them that I still have not gotten my orders which any paying customer should never have to do. Get it together!

This is probably one of the fastest drive thrus I’ve been to, but it comes at a cost. These guys are a loose cannon, and the get my order wrong frequently. And the biggest kick in the teeth is that after they get the order wrong and you end up overpaying for a mistake, they have the nerve to tell you you have to go back and show them the receipt for them to do anything about it.
Dear McDonalds: It’s the 21^st century, and you’re more than capable of changing a credit card charge over the phone. The fact that I’m even going to call you about this should rule out the fact that I’m trying to pull a fast one, don’t insult me but thinking I can waste even more time on you proving I was gipped.
There’s plenty of other much better options in the area, avoid these guys.

Witnessed the MANAGER use the restroom then walk out without washing his hands and began serving customers food! I brought it to the attention to other employees and they did not seem to care because they were used to it.

This restaurant sucks all the time, no matter how much you eat, you are hungry one hour after eating this certainly unhealthy food. I stopped about 7 yrs ago and happy I did. they don’t care about the public, just the publics money !! #truthbetold

This is one of the worst McDonald’s I have ever been too. The staff is always disorganized, I have to wait over 10min in the drive through or inside, and nobody ever speaks clear English. I would not recommend coming to this location to anyone in a rush, you will be waiting for awhile.

Staff was helpful and friendly, I enjoy the 1960s retro look. Food was as expected.
Coffee and egg mc muffin in the morning.

Why do I do this to myself?
Clearly, I know McDonald’s food hurts my stomach, my body, and puts me into massive food coma. Yet u find myself trickling back here every now and then. Darn myself.
Now I can’t give them a low rating cause I haven’t really had a bad experience with them, more so my body has. Now the fries are okay– sometimes they’re really fresh, other times it’s sort of limp. The cheeseburgers are cheeseburgers– nothing that stands out. The wait time in the drive-​thru during lunch isn’t bad cause they are quick. Everything’s just ok.

Expecting lower traffic over the weekend and also because the parking lot was mostly empty during this visit, I went in to claim one of my Monopoly food item prizes. However, they took a long time doing something involving the cash register which consumed about 5 minutes of the time when I was already done deciding (despite already having a 3 – 5 minute decision procedure) and about 6 customers (not necessarily in separate parties) piled up behind me. I probably just came at a bad time, but I expected to have this done faster.
The cashier is out of view of the seating. One will have to walk back over there to buy more food, but at least one won’t have any problems with working or reading in the back, with the only possible problem that people will talk back there including kids (there’s no playplace at this location.)
Now this place has a sign showing what breakfast items have Monopoly game pieces. If I lived closer to here, I would get my breakfast game pieces here since I can actively see what breakfast has game pieces.

I really like this Mcdonald’s because they actually filled up the Mcflurry cup all the way and put lots of M&M’s for me (:

Lunch can get pretty busy at the drive through, but other than that, never really had an issue. Didn’t know the drive through was 24 hours, so that’s good to know, if I’m ever in the area at 2 or 3 am… which is highly unlikely (I’m an old fogie)
I used to come here way back when they still had $ 0.39 cheeseburger Sundays. And $ 3 Big Mac? Dangit! I wish I knew that!

It was just one of those nights. After spending 18 minutes at the gym nearby, I decided to take a break and arrived at McDonald’s. I would like to thank Andy for the excellent service and recommendation. That filet o’ fish really hit the spot!

A typical McD’s with its long lines and lack of parking spaces during busy lunch period. Share a parking lot with other fast food places like Arby’s and El Pollo Loco. But I never use the drive through here… if they make a mistake, I am still at the counter to double check everything, and they fix things quickly. .They have the coolest interior, like a tribute to 50s with lots of cool knick knacks and pictures, with red as the main color. Other than that, it’s just OK.