Applebee’s

The last couple of times we went the food was just «blah». How can a hamburger be «blah»? But it was. Would have enjoyed a Bic Mac more!

Now I see exactly why this location only has 2 stars! I’m okay with Applebee’s, they have decent food. I don’t go there often but sometimes it just sounds good. I had never been to this location, and I WILL NOT be back.
The funny thing is, I called in my order. I ordered 1 appetizer, 1 meal, and 1 dessert. I ordered my food at 6:09, and was told «it’ll be about 20 minutes.» In the first 20 minutes I was asked twice to confirm my order. At the 30 min mark I was told they thought I was waiting for someone. At 40 min I asked for the manager. The manager apologized and says «they’re working on it and it will be right out.»
I finally got my food at 7:06. What kind of absolute garbage is this??? An hour to get 3 things! I WILL NEVER BE BACK HERE, and I will inform every person I know to never come here.

Walked in at 2:00 on Saturday afternoon. A couple people waiting in the lobby.
Strike 1: Husband approaches greeters. Both just turned to stare at husband. My husband, taken aback, says «Did I interrupt you?» Uh no, says the fellow, I’m just having a brain fart. CLASSYYYY. Go back to your conversation. We decide to sit in the bar because husband wants to watch football game on TV.
Strike 2: Bar is almost full. We find an empty booth. Next to three very over served people, one who LOUDLY uses the F bomb regularly and consistently in his sentence strings. Looking around, there is an elderly couple in the restaurant area eating right behind him, families sprinkled about. And quite frankly, I’m no prude, but we don’t want to sit and listen to drunk dude continue his litany of profanity. Husband tells him to lower his voice, drunk dude does not like this. He leaves (after words with husband and me, of course) and his friends (I overhear) tell the bartender who has been fawning over this threesome, that he’s so drunk, but he left his keys.
Bartender finds this hilarious, well he won’t get far. My question, bartender, why did you over serve him in first place??? 2:30 in the afternoon, if he does get his keys, I hope he doesn’t smash into some family Christmas shopping or out buying their tree. And quite frankly, no one in the Applebee’s working family nearby could give a crap that he was disruptive. Our server? «Oh, I didn’t serve him, she did,» pointing to the other bartender. Wow.
Strike 3: Hilarity ensues from all the workers when a server drops a tray of plates right behind our booth. Clumsy happens, but it was the last straw.
We left without eating. I“m sticking to local restaurants where the training is better.

I love applebees appetizers and drinks. But about 3 times I found hair in my entrees. :(it’s disgusting and I don’t eat the entrées anymore because I’m scared to get hair in NY food. Besides that, the appetizers and drinks are awesome. I love happy hour

Service was almost «too casual».
Service was also VERY SLOW.
We had a server named Chris. Although he tried to be efficient, he was more into «talking with his «bros» and watching the big 60+ inch T.V. That was showung the Nascar races.
I could hear servers openly talking about things that should normally be meant for a break room or a lunch break. It included relationship problems and sex talk.
Managers were not aware of the demeanor or their emoloyees.
This place was ALMOST ENTIRELY unprofessional.
The only positive. The food was actually perfect.
Maybe its because the Nascar TV was not shown in the kitchen?

Drove around Kennewick for an hour last night trying to find a restaurant with no long waits. Found this place with three people waiting at the door to great you and no wait. That should have been my first clue. Waited 15 minutes for a waitress to come to the table and another 45 minutes for the food. Tried both pushing the wireless button and asking the waitresses to refill our drinks to no avail.

Great place for late night. It’s been awhile since I’ve been here so when a buddy and I walk in and the bar man says where’s you been makes you fell good!

We went in for dinner the place was pack ed so we went in bar area to eat, the MUSIC was so LOUD you couldn’t hardly hear the waiter I don’t know about you but dinner time is a time to relax after a LONG weeks work. We ask waiter if they could turn down music a bit. He went to talk to manager he came back and said manager said it was Corp. POLICY and they couldn’t turn down? Since when is corporate more important then paying customers? Ridiculous. We won’t be going there again it’s too bad the service was great and food was good as well,.

I went with a co-​worker this afternoon and never knew who my server was, let alone never saw her. We even turned on the blinking light on the table and employee after employee, including managers without asking what we needed. We were sitting in the bar and one of the waitresses was very unknowledgeable about the product. We would have stayed longer, but we never received any service. Food was good, drinks average, service horrible. When one of the managers finally came over, I expressed my frustration and NOTHING was done about it. He just printed out our checks and said he was sorry. Horrible Applebee’s experience.

Well… where to start… do people work here or just wear the name tags? We’ve been here for over an hour and only ordered appetizers and drinks… have had no check-​ins from our waitress unless we pushed the red call button on their at-​table computer (which isn’t working because the «computers crashed earlier today…»).
The food was very good — honestly I’m impressed with the quality of food — then around time for the food was very good… drinks were good…
My major concern and the reason why I am only giving one star is because of how long it took to get a servers attention… or when we did — if they remembered what we ordered…
Which I may also point out that we didn’t have any water, napkins, or silver wear until after our food came and we asked for them…

The servers are friendly, the food is decent, and the restaurant is clean. Their 2 for $ 20 deal has so much food– we had 6 people, and ordered 3 different 2 for $ 20 meals. Even so, we had five boxes to take home! Service was surprisingly quick, considering we got there right when they opened.

Yes it’s Applebee’s. We did the 2 for 20 special on a Saturday night
Sadly slow poor service. Our waiter couldn’t keep our drinks filled.
We both had steaks. They were good
Sadly my wife’s baked potato was way over cooked. Think rubber. Like it was nuked.
Both of our veggies were not cooked. It was like they were shown steam for 5 secs.
Overall we left disappointed.

This place is OK nothin special. It is way too dark that I couldn’t see what I was eating (hmm wonder why) maybe they don’t want you to know there’s something else in it besides that it was very salty (too salty for this salt lover) but edible. The margarita drink I ordered was good but there was hardly any alcohol like there should have been and I hadn’t eaten all day. The waiter took forever to help, didn’t even say I’ll be right with you nothing to let us know he saw us.-10/31/2011

We were seated right away at 7:20 on a Friday evening even though they were busy – that’s about the best thing I can say about this particular Applebees.
I can understand smaller portions, but when our food arrived, over half the plates were empty. My son’s chicken strips and fries were served on a rectangular plate with all the food arranged on ²⁄₃ of it and a big empty space at the end. My dish was served in the middle of a big round dinner plate, with about a 3″ empty gap all the way around. Not at all visually appealing.
I ordered a steak, cooked medium, along with what was supposed to be a side of mixed veggies (zucchini, green beans, mushrooms) and roasted potatoes and received a very rare steak with the texture of a gummy bear (not sure how they pulled that off?) on top of a pile of burnt potatoes with two burnt pieces of zucchini and two mushy green beans. On top of this, they brought out my husband’s food along with both of our kids’ food, and mine was supposedly «on its way»…and showed up almost 10 minutes later, after first being offered to the table across the aisle from us (and who knows who else between us and the kitchen).
The check came, and was not in a folder, which I suppose is ok if this is Denny’s and you want me to pay on my way out the door, but I felt very uneasy handing the server a receipt and my card loosely, especially when she grabbed two other tables’ payments in the same handful.
Overall…as much as we tend to love Applebees and seek them out whenever we are out of town because of their consistency, I can’t say we’ll be back to this one.

Dean’s an awesome Bartender that makes a great Long Island! Great Happy Hour specials on Appetizers and we’ll drinks. Make it your after hours stop for the late evening and make sure to say Hey to Dean at the Bar!

Started out good, food was great, but we never got coffee refills, and waited over 20 min for our check, then went to the hostess stand and she had to track down our server

Walked right in after a bad experience at another Applebee’s and received immediate service. Service was great and we tipped generously.

Good service… I sat at the bar… honey chicken wings do not belong on mac & cheese… I could have made a dish better in my own kitchen :(at least it wasn’t far from the hotel.

It’s been hit or miss for us at this restaurant over the past several years. A few time’s we’ve had a decent meal but more often than not we’ve had long waits (not to get in but at the table), wrong orders, people in our party didn’t get their food because they missed it on the ticket and cold food only to be taken to the kitchen, microwaved and brought back.
The only reason we have ever gone back is because we were given gift cards.
The food is tasty (if it’s brought in hot) but since we’ve had more bad experiences than good, I doubt we’ll go back.

What a cute Applebee’s! It has a different feel than most of the other Applebee’s — smaller and more homey. There were plenty of flat screen TVs for those of us sports fans with ADD. Happy Hour is good and cheap. Tami was a good bartender with suggestions for local wine and fun drinks for Hubby.