Red Sun

I considered giving one star based on the very poor customer service we received, but I bumped it to two stars because the food wasn’t awful. It wasn’t great, but not awful. They don’t have good egg rolls, though. We were told to pick up our food in 20 minutes. We arrived 20 minutes later and stood there watching customer after customer come and go. It’s now a half hour after we were told to be there and we are now convinced that they never put our order in until we arrived. So we asked how much longer it was going to be, and the lady was extremely rude to us giving us every excuse you can imagine. She told us that the potstickers are made fresh in a 4-​step process and we said that’s fine, but you shouldn’t tell people to be here in 20 minutes if it’s going to be an hour. We the food was finally done, she dropped it on the counter pointing at it and said, «There you go» in a rude snippy manner. We waited 45 minutes in the restaurant. She didn’t apologize for the long wait, she didn’t thank us, or any of that. I left livid and couldn’t believe how rude she was. NEVER going back.

Why do I keep giving this place more chances? The food is truly marginal. From the Crab Rangoon that doesn’t come with sauce to the overcooked and salty general tso’s chicken.
It’s probably because they deliver and I’m lazy.
However, tonight after waiting an hour, I called and was informed it would be another 30 minutes. I am not so lazy that I’m willing to wait an hour and a half for really marginal food.
I’ve ordered stuff from China off eBay that was delivered faster.
And they didn’t bring the extra mustard I requested either.

Not bad for takeout Chinese. A little on the bland side, but can order extra spicy.

Best eggrolls around. Food very tasty. Its like pulling teeth to get mustard, but highly recommended.

Love this place. Traveled back from Boca Raton and ordered my favorite… schezwan green beans and the Mongolian beef dish and it was just as great even after 3 years of being away! Great food… Great service.
Highly recommend

Love this restaurant! The people who work there buy all their ingredients fresh early in the morning and deliver yummy food. This is, personally, my favorite Chinese restaurant. They also sell the best tea and cutest jewelry that I’ve ever seen/​purchased at a restaurant.

We used to visit Red Sun at least twice a month. Tonight after picking up my order I realized I was missing one entrée after getting home. I went back and was accused of lying. The woman demanded I go home and bring back the order so she could see that the entrée was missing. I did so… when I returned they had found the entrée and offered it to me. I returned all the food and asked for a refund. What terrible customer service over the price of one entrée — to accuse the customer of trying to cheat them out of one entrée! I will never return to Red Sun.

This is basically really bland dumbed down Americanized Chinese food. It was pretty bad. Chopsticks (the next strip mall over) is not the best, but certainly better then this.

I really enjoy this place! They have delicious food and it is by far my favorite choice in the area. They give you generous portions and it always tastes fresh. This is my go to place from now on for Chinese food!

The food is always good. The portions are large. I had gotten the orange chicken, beef and broccoli, house fried rice and egg rolls. It was very good.

Walked to Red Sun as my car was being worked on next door. Stood outside for 15 minutes after they were supposed to open and there wasn’t even a light on. «Order online» posters everywhere. Glad I didn’t do that. Went elsewhere. Shame on me for giving this place a second chance.
And since i can’t find my first review of this place… The first time I ordered from this place two years prior, I spent $ 60 for delivery that took 1.5 hours to get to me. The food was cold, which is an accomplishment for packed up Chinese food, and they shorted me an order of crab rangoon. I called to see what gives and was told that «she» (you’ll know who she is by her scowl and terrible customer service skills) specifically remembered putting the rangoon in the bag. I told her she was mistaken and she would not redeliver the rangoon. I went to pick it up and she accused me of being a liar and made a scene in front of waiting customers. Unreal.
Again, shame on me for giving this place a second chance. Some things never change.

Red Sun was incredible! They accomodated my needs outside of their regular delivery hours so I could send food to a friend for their birthday. They made sure everything was done to perfection, and went well above and beyond for me. Thank you so much for all of your efforts!

This place does not even deserve one star. After waiting nearly 2 hours for a delivery that we were told would be an hour, we didn’t even get the right food and they forgot the rice. After calling several times to find out how much longer it would be and again after we found out it was wrong, the staff did nothing. Save yourself the hassle and eat somewhere se.

Worst service EVER!!! Ordered food online and picked ASAP for delivery. BIG mistake they feel ASAP is at their earliest convenience not the customers. They told me when I called, at a 1hr wait time, that orders that are called in go out first and that I picked ASAP so it goes out when the rush dies down. They told me it will take another 45 minutes or so because they need to make my order. What? How is that ASAP? Never ordering from them again. Going to use chopstix from now on.
Total wait time was 1hour 49minutes.

Worst Chinese food I have ever had. My 3 sons and I literally took one bite and proceeded to throw $ 40.00 worth of what they call food in the garbage. Do yourself a favor and go to Chopstix.

Okay. Again the inside is okay and in need of a paint job but who cares really. Most people carry out food anyway.
What really matters is that this place has good food. Their egg rolls are seriously meaty and tasty. Their fried rice has the perfect texture, is not greasy, and is loaded with what ever meat you choose.
I just ate left over lunch special of beef and broccoli. A real delight. Their beef is sliced thick and amazingly tender for as thick as it is cut. I’ve had nasty beef from places like Long Feng that are chewy/​nasty.
Prices are fair. Service is okay and it appears to be a family owned place which means they have my support as a local business. They have great Singapore noodles too!
My only knock is their hours. I wish they opened at 11 am lunch instead of 1130.

I stopped going here about a year ago. I don’t know what changed, but I no longer feel that this is the best place in area. We changed because the food seemed a bit too salty (and I am one who loves salt so when I say too salty you know it’s salty. My guess with this place is an overload of MSG). On some occasions the dishes also didn’t seem all that fresh or was on the bland side. It doesn’t help that they increased the delivery fee and made a strong point to mention the extra charge every time I ordered. They should just stop delivering to the Fox Lake Hills area if it’s really that big of a deal! I never complained about the extra charge and used to order frequently too! Szechwan Palace in Antioch is a significantly better option now!

This place serves up good American Chinese food.
Although it has some seating it is somewhat limited and in someways is it almost self serve since the wait staff is concentrating more on the take out orders.
The food is good and it comes up quickly. But if your looking for a dine in type of place, Red Sun is not the place to go and you would be better off going to Chop Sticks just down the road.

Dishes are generally good as far as taste. Sometimes meat is over cooked. However for delivering they get 4 stars.

Excellent food! The Lo Mein is great!