Applebee’s

Took forever to receive our food. Service and food was sub-​par. Asked for a Samuel Adams Octoberfest draft, as advertised on the menu, but was advised they ran out. Ordered a medium cooked steak. waiter gave me a piece of rubber off a Goodyear tire with a side of half thawed red potatoes. Never coming back here again.

Ordered Heineken in a bottle. It was 40℉ at best. Then asked for a chilled glass. The bartender pulled it from a different cold box. Just as hot as the beer.
I discussed this with the bartender, he said he has told the manager but doesn’t get any response as to servicing the machines.
He didn’t even bother to call a manager over.
Very disappointed in this place. I now remember why I haven’t stepped foot in here for about 3 years, even though it is very close to my home.

WORST CUSTOMER SERVICE EVER! My husband ordered RIB Basket, the RIBS were charcoal burned so he returned them and they brought new ribs and there just as burned as the previous ones. We asked to speak to the manager and manager CARLOS DE LA FUENTE started arguing with my husband that the Charcoal burned ribs were perfectly fine that he ate them in the back and said that nothing was wrong with ribs. He raised his voice and said that if we didn’t like it go eat at another restaurant! I interrupted him and told him that first of all he should never argue with a customer. He became even more angry and made a foul of himself and started yelling in front of all the other customers. My husband asked for the corporate number and name, he gave us the name and number of the person we needed to contact and with a sarcastic smile face said that his corporate office told him that he could handle situations in that manner. This guy is pathetic. He’s in the wrong business if he thinks he can speak to customers in that manner and tone of voice. I don’t know which one was worst the burned ribs or his attitude. Attention Restaurants out there do not hire this guy because after this complaint he’s probably going to get fired! He will give a bad name to your restaurant!

Awful service at night… Carlos is probably the laziest manager I’ve ever seen. Go somewhere else if you want a decent meal.

This applebees really hasn’t been the same in a long time. The service has really gone down. I had a alcoholic beverage and it was way too strong and my waiter was just chit chatting with the hostess. food was alright.

Worst customer service ever!!! I wouldn’t recommend this place to no one. Management staff need customer service & management skills.

It’s just ok. The chicken was pretty tender and my server was attentive. But it looked dingy inside and like some of the décor was torn from the walls leaving holes and ripped walls behind. They have quite a few low-​priced dishes and 2 for $ 20 options.