McDonald’s

Wow… my Unilocaling has come to an all time low. Rating a McDonalds on Unilocal?Yes, it was that bad to deserve a review.
Stopped by on the way from airport in an Über. Placing an order was an issue due to the fact that not 1 person is fluent in English or familiar with the U.S. Model of acceptable service.
Ordered two sandwiches, one the crispy chicken sandwich was somewhat eatable and the quarter pounder with cheese. Unfortunately the QPC for some reason did not come complete. Was missing the bottom piece of the bun… just weird.
Tried calling the place to advise of mistake but felt like I was speaking with McDonalds in Cuba even though they do not exist so chalked up the 3.99 QPC as a loss. Will not return … Go BK!

I have spent over an hour trying to get food. When when I got to the drive thru window they told me that I cannot have a fish sandwich I could not have anything I wanted bc I m had to wait 10 minutes for the breakfast menu but it was only 3 o’clock in the morning. Terrible service I’ve never waited so long for three dollar meal. I was stuck in the line so I had no choice. This is why McDonald is losing all their customers

1:30am will not accept credit or debit card. Will not break $ 100 bill go somewhere else. Don’t ever EVER TO HERE — better to go hungry!

Worst early morning drive thru ever! Tried to get a quick bite of eat before having to see someone in the hospital, took me 25+ minutes to get through. Never again!

This McDonald’s is OK the service is really slow but food is good and staff is friendly next time I’ll sit inside

Just finished eating here as we speak. While we were waiting in line my small children needed to go to the bathroom. I asked for the bathroom key from an employee (??) well a girl dressed in the McDonalds uniform. She was leaning against the counter playing a game on her cellphone. When I asked her for the bathroom key she looked at me with any annoyed face (sorry I interrupted your texting on the job) and gave me the biggest attitude. She was like I have no idea about any bathroom key. (All this in spanish). When I asked her if she worked here and how I found uk weird that she didn’t know where the bathroom key was. she gave me the nastiest look. thank goodness the manager quickly pulled the key from underneath the counter right where the girl was standing. the same employee walked around McDonalds texting on her phone and walking around with earphone. I have no idea how these employees don’t realize that they are a reflection of the company they work for. this kind of behavior and customer interaction is unacceptable. I am writing a complaint to corporate as we speak…

Should have expected from previous reviews. Starting an out of town trip stuck in the drive thru for over 15 minutes. Food lower than sub par. Very disappointed considering you can’t get out of the drive through once you pull in. Maybe it was the late hour but a Wednesday morning… doesn’t make for good business.

This is one of the worst McDonald’s I’ve visited. Had to wait long for my order and employees lack customer service. Too bad, it’s the closest one to Brickell area.

I feel kind of weird reviewing a fast food restaurant… but I had a strange experience here.
They have a menu at the drive thru, but no speaker/​intercom thingy to speak to anybody on. So we sat there for a minute waiting for someone to say hello…
We pulled around, to see two guys (not in cars, just standing there) ordering and waiting for their food.
We pull up to the second window (The first didn’t have anyone in it) and ordered two vanilla cones. Gave the guy the cash and waited for the next window.
Ten minutes later a lady comes to the window apologizing for the long wait, she had to make new fries but they were almost ready for us. We told her we didn’t order fries. just two vanilla cones… she looked at us like we were crazy, and then 30 seconds later the lightbulb turned on and she gave us two lopsided cones.
Get it together McDonalds!

Worst drive-​thrue ever! 21 miin and still on the line, i cannot go back of forth since in stucked they «closed» the other entrance/​exit.

Wow 30 min for mcdonalds drive through! I guess I won’t be going at 130am anymore!

I was pleasantly surprised by the courteous attention from the staff at this McDonald’s. I have eaten here before and it is always a quick place to get food — the drive-​thru is usually very fast. The staff is helpful and I also like that you order face-​to-​face, even through the drive-​thru.