Applebee’s

Please do not come at this location for food. The service sucks. We order 2 orders of wings, they gave us only one order and said this is two orders in one plate. In one order you get 10 pieces of wings and we only had 9. And when we asked him to bring the second order, it took him 30 min to get it with hardly 10 – 12 people in the restaurant. All our orders were messed up, and we had to reorder everything. Again please do not come to this location ever.

This was my first time dining in with a friend at this Applebee’s location. I ordered their new pasta with shrimp and broccoli cavatappi. Halfway through my plate of food, I discovered a short brown hair, I immediately stopped eating and let my server know of the hair. My server apologized and let the manager know about the hair and came out personally to apologize, and asked if I would like any appetizer or dessert on them since I only ate half my plate of food and still a little hungry. I ordered another app. When the bill came, I was upset that they still charged me for the app after the manager said it was on them. I talked to my server who was not informed of manager’s words to me, and said that they would talk to the manager.
A few short moments passed, when they returned saying their manager was busy in a conference call and wasn’t available to chat (mind you, it’s about 9:30pm on a Thursday night, who has a conference call that late?) and that they weren’t able to do anything about my charged app, but they did take off my main entrée. And I was given two coupons for two bucks off my next entrée next time I visited. Getting a bit aggravated, my server said, «I don’t know if she’s actually bs’ing me or not about this conference call, but I cannot take off the app, unless she’s okay with it. I totally would do it, but I need her okay first. I wish I could take the app for you, but I can’t.»
Long story short, my server wanted to pay half of my app for me. The manager didn’t ever make it out to see me to chat about the bill. My server was genuine and definitely good at his job, shame on their lousy manager.

We got our food fast and it was delicious! Our waitress was very nice. She even called us her friends :)

I’ve eaten here twice and have used the carside-​to-​go two times, trying their food for a total of four times. I’ve tried a number of entrees and sides and they have always been fresh and pretty good, though on the salty side for my taste (but that’s what one expects at an American concept restaurant). One thing that I appreciate from Applebees over other concept-​restaurant chains like TGI Fridays, Chilli’s, etc. is the decent selection of lighter under-​550 calorie and weight watcher meals. I also like their lunch deals.
The sit-​down service is okay and what I would expect from this kind of restaurant – friendly and casual. I’ve never had issues with the food or service.
The carside-​to-​go is convenient if you call ahead of time. It takes about 15 minutes from the time of your order until the food is ready for pickup, so I wouldn’t treat the service like a drive-​through. Both times I use the service, the order was correct, the food good, and the service friendly. My only complaint is that they do not have drink holders and try to give you multiple drinks on what seemed to be a flimsy cardboard box top. Trying to reach down to grab it caused one drink to spill all over the side of my truck. The next time I used the service I didn’t bother to order drinks, just the food.
Also, they don’t always have someone there to come out to the car when you drive up so you often need to get out and go inside anyway.

Called here to get car side to go, girl on the line couldn’t understand anything I was saying while I was speaking clearly. When the item was understood she had never heard of it. (I was reading directly from their local online menu) Hung up on this place and will never call back. Outrageous.

Service at any apple bees is garbage and this one no different. I heard once long ago that the servers have to split their tips, so they don’t really care how they treat you as long as its not bad enough to get fired. I would believe it. Every time I’ve been to an applebee’s is a regret. Food is equally as disgusting. We were laughing about what the kitchen must look like… a line of microwaves and freezers with maybe 1 deep fryer and a small flat top.
I admittedly and shamefully came here with a giftcard in hand. What do ya do? Its gotta be used. I felt like I cheated on myself and Minneapolis dining in general. It makes me chuckle, but it’s true. I felt like I was going against my morals by coming here. Going out is supposed to make you feel good, so I’m not sure why anyone would come to an Applebee’s.
It’s a pity that I have to review this Applebee’s in particular in this way, but they are all the same. It’s just fast food where you sit down and pay more. I would rather hit up KFC, honestly.
Please, come here if you want a belly ache, a low morale, and disappointment. There are so many fantastic, local places in the Twin Cities. why would you even waste your time coming to a place like this?

This is a common dining place for me, but only for the good food. My friend and I waited for our server for too long. When she finally came to take our order, we could tell that she didn’t want to be there. Terrible service, some people should not be waitresses. She ruined our experience.

Easy and convenient! I must say I was not a huge fan of Applebee’s for a long time, but happy I gave it a second chance. Really was happy with the service and food.

There is a reason we call it «Crapplebees». Isn’t there?
They ONLY get 2 stars for pretty good happy hour specials. This Crapplebees in particular isn’t open late enough anyway. The servers are totally subpar. The food never comes out hot, and always appears as if it’s been sitting under a heat lamp for an hour.
Meh.