DaRuMa Japanese Steakhouse and Sushi Lounge

I have been going here for over 10 years now and you always know what you are getting. I continue to enjoy this place

Great hibachi restaurant. Sushi app. Was fresh. Steak was exact temperature I asked for. Chef was incredibly entertaining especially with our boys. All in all a great evening.

Nope.
Health Dept
Basic — Dead roaches on premises. Observed approximately 25 dead roaches under host stand 1 dead roach in hallway near kitchen 2 dead roaches under tea station in kitchen as **Warning**
Basic — In-​use wet wiping cloth/​towel used under cutting board. **Warning**
Basic — Wet wiping cloth not stored in sanitizing solution between uses. **Warning**
High Priority — Raw animal foods not properly separated from one another based upon minimum required cooking temperature in walk-​in cooler. Raw fish over raw onions in WIC **Warning**
High Priority — Roach activity present as evidenced by live roaches found. Observed 6 live roaches under hibachi tables in guest sitting area 1 live roach in kitchen behind RIC 3 live roaches in kitchen **Warning**
High Priority — Roach excrement and/​or droppings present. Under host stand and hibachi cabinets **Warning**
Intermediate — Handwash sink used for purposes other than handwashing. To wash towels **Corrected On-​Site** **Warning**

My boyfriend loves this place and usually I do too. I was nervous to come back reading about the latest health department shut down. Having said that… we had a great experience, it’s off season so we got a whole table to ourselves. The food was great and quick! The chef really made the experience! They seem to have steeped up the customer service and cleanliness. We will be back

I enjoyed dinner at DaRuMa last night with an old friend, and as with the familiar comfort of friendship may patrons find like comfort and entertainment in the cozy of this steakhouse and sushi bar. The sushi was exceptional; my Chilean sea bass was somewhat over-​cooked which we witnessed happening, not wanting to critique a chef’s work before sampling I suppose. Literally everything else though was fine as plum wine, including the tongue-​in-​cheek guff n jabs we received from the waitstaff.

With one childless night out while in town, we decided to restaurant hop. Course #1 was sushi, of course. Daruma did not disappoint! We sat at the bar and were entertained by the sushi chefs at work and the wonderful live music. Highly recommend the galaxy (special) and caterpillar rolls.

Yum! Just love hibachi! Free appetizer with a steak dinner entrée thru July 31,2015. Really enjoyed our time at this place. They were very accommodating for a big group and made it very private. We got a great chef he was energetic and got everyone off their phones! Loved this place.

My first time here and it was amazing! Now I know what everyone was raving about! Great food, fabulous service!

We arrived on time for our 7:30 reservation. I should add that we come here every year and this was our first negative experience. We were given a pager and told it would just be a few minutes. We waited. And waited. We watched parties who had arrived after us being seated before us. We checked at the hostess station again and were told that our table was being cleaned. Finally, thirty minutes after our reservation, we were seated. Dinner was good, our chef was entertaining and we shared our table with two lovely couples from MN BUT…
No one came to refill our drinks until we were done with our meal.
All in all, not the Daruma experience we have come to expect. We were especially put off by the rude, snippy attitude of the hostesses, and the fact that they weren’t honest with us about when we would be seated.

AVOID DARUMA AT ALL COST. I would like to start by saying that I give Daruma a 1 star is because I need to. I don’t think I can give 0 stars and still make a review.
Having said that, … we were a 12 people table. Waiting for our drinks a cockroach showed up!
We had women screaming as expected. The waiter moved us to a table that was open and things kind of got better for a while.
After we finished our meals the waiter wanted to do some damage control which I believe was quickly stopped by the «manager». To after what we told him what had happened he replied.. «if it was so bad why didn’t you leave «.
This STUPID manager still thinks is about money. We have been coming to Daruma for Years. Never felt so insulted before.
So, if you are looking to go to a Nice, Friendly, and good Quality Restaurant avoid Daruma at all costs. IT HAS DRASTICALLY CHANGED FOR THE BAD. Manager sucks, cockroaches are roming around and it seems no one cares. It is the worst place I have been this year.

Daruma tends to be my Friday night happy hour spot with 4 $ sakes and 6 $ appetizers. Any dish I’ve ever ordered though was always great! I always sit in the bar area and the service is just as great as the food. I went with 3 kids and a friend the other night with no tables and they found a way to accommodate the 5 of us immediately.

This place has really went down hill. Quality as well as the «service». The wait staff is rude. The blond haired Asian women who manages the place is very rude. She reminds me of the hibachi version of the soup Nazi. She barks orders at us as to ware to sit etc. Also told us that we must leave right after paying. Ive been coming here for over 10 years and last couple times I have came here over the past 6 months it has been getting progressively worse.

Decent food, service was somewhat lacking-​speedy but at the same time not spectacular. Not cheap, but a good variety.

Great location, medium-​good food and many years of experience.
However management is the worst, rude, incompetent and treats locals as replicable, don’t sure why she still in this position.
Anyway, restaurant and food is good, but I think we have much better places in town by now, unless you like the location.

I am a regular who goes 1 – 2 times a week. They sent me a $ 20 birthday gift when I spend $ 88. It was going to be a wait for the table so I spent $ 25 in the bar on appetizers and drinks my dinner came to $ 86.95. They refused my birthday gift that they sent me in front of the whole table. They said the manager didn’t care that I was a regular and had spent over $ 100. Since it wasn’t rung up at once, too bad. I love the food here but the customer service is horrible and what a slap in the face to a regular. The owner and manager should be embarrassed at their behavior, both were present at the time.

Been here 3 times with family. Hibachi grill is awesome. Our cook was a California native! Very friendly and funny, kept us very entertained! Will suggest for all visiting family to go eat here. Food was fresh and delicious, drinks were made very well, not straight liquor, just right!!!

Good presentation, the food tastes well but it just didn’t seem to be as good as previous experiences. The service was fair had to flag down service for drinks and refills. The show was pretty good standard deal. The management was poor we had a problem with our bill and she treated us badly. Went for two peoples birthday and the night was not as special as we had hoped.

Hibachi was ok. We’ve been to several including this one a coupe of times. Not impressed with my food this time. The soup was bla, I didn’t like the bitterness of the salad dressing on my salad and the vegetables were mushy and had no flavor. My shrimp and scallops were good. The fried rice was bla and had no onion in it, just egg. The cook was fun and the waiters were attentive. After going to several awesome hibachi’s, I was a little disappointed with the food here.

Sadly the experience as a whole was a disappointment. We loved our chef. He was amazing and friendly and made great food. But the rest of the staff wasn’t very attentive. There was also a huge party in the room next to us. They were screaming and cursing so loud we couldn’t hear each other at our table. When we asked the staff to ask them to possibly quiet down, they refused to do it. Curse words don’t offend me at all. I use them frequently myself, but when you’re paying over $ 100 on a dinner for 2, I’d like to at least be able to talk to the people I’m with. Once again, great food, great chef, but a bad atmosphere and servers.

First time doing Hibachi and figured I would try this place on my vacation since one of the waitresses at the hotel I was staying in recommended it. Chef was super friendly and the beef was delicious!
Waitress who took our order though wasn’t as friendly and I felt like she was trying to trick us to get extras like fried rice without alerting us that it was extra money. Although I guess to be fair the menu did state fried rice was extra. But you know what I mean. Reminds me of places who ask you if you want a refill on your soda and you think it is a free refill only to see another soft drink charged on your bill…
Also their website is deceiving, it says sign up for your birthday and get a coupon for $ 20 off, etc. I NEVER got the coupon and when I got to the restaurant the host says, oh you get the coupon 5 days after signing up. Again no coupon was ever emailed to me– it is about a month later. Also the website should have disclosed the 5 day waiting period. but again since the coupon never comes… don’t count on getting it.
I recently tried another Hibachi place and it was more kid friendly and did more tricks like toss food into your mouth.
All in all, food pretty good but upset with the things I mentioned above.

Mein Lieblingsjapaner!
Als ich für ein paar Monate in Naples war, bin ich dort regelmäßig zum essen hingegangen. Hier habe ich auch das Tappanyaki kennengelernt, was bei uns in Deutschland leider noch nicht so weit verbreitet ist. Teppanyaki bedeutet dass die Speisen auf der Tischplatte (eine Grillplatte) zubereitet werden. Das ganze ist meist noch mit einer kleinen Showeinlage verbunden.
Zum einen liebe ich hier das Essen und zum anderen mag ich generell am Teppanyaki, dass die Tische groß sind und oftmals auch mehrere Leute beisammen sitzen.
Für jeden Naplesbesucher ein absolutes Muss!