Wendy’s

Frightening drive thru window, the staff is scary, no hello, no thankyou, no nuttin’.
No receipt either. Rude, rude, rude. Where’s management?
Chicken nuggets are delicious and that’s why I go.
Coupons are worth using too.

Worst fast food restaurant ever. My order has been wrong the past 3 times I went to the drive through. The night supervisor is clueless. The staff is clueless. No matter what I order, it comes out wrong. Last time, I was told to reverse my car, and come back to the window, because they were behind, and it would restart the time clock for how long we were waiting so they wouldn’t get in trouble again.
I’m forced to drive all the way across town, to the Broad River location, where the staff is friendly, quick, and can put the right food in the bag.

This is sad, this is so sad… people standing around waiting for incorrect orders, staff that is clueless and yelling at each other, a filthy lobby – yeah, I want to eat here! This place sucks…

I’m not sure if the other reviewers here just got lucky or (more likely) are in some way affiliated with someone who works here but my experience the two times I’ve eaten in this Wendys has been anything but positive. The first time was late-​night and despite the food not being great I decided to give them a pass because of this … my mistake. This last time was one of the most disgusting fast food meals I’ve ever eaten and thats saying something!
First the positives … the Dr Pepper was very good and I enjoyed my french fries … good thing since they ended up being my entire dinner! The spicy chicken nuggets were soggy not crispy, as was the value chicken sandwich I got for my mom, it also had about two drops of mayo on it and one teeny-​tiny brown lettuce leaf.
The worst thing however was my triple burger. The beef patties were overcooked and smelled more like day-​old fish then beef, there wasn’t a scrap of tomato to be found, one tiny piece of onion and two or three (again brown) lettuce leaves were about it plus they were swimming in literally ¼ cup of mayo. Yummy.
Finally adding insult to injury the hamburger bun tasted like it had been dunked in week old popcorn butter. Amazingly I believe this part was intentional and whomever came up with this fine idea over at Wendy’s corporate needs to seriously consider a new career path.
All in all I was very unhappy & ended up throwing most of my meal in the garbage where I’m sure it felt right at home. Saying this place has better burgers then 5 guys is an absolute joke and further its no exaggeration to say I that could have had a lot better burger at McDonalds!

Wendy’s recently upgraded the ingredients used to prepare their food, so at this point the more expensive 5 Guys down the street isn’t really any better, and neither is the much more expensive Shake Shack that recently opened in Westport.
Everyone here is always pleasant, even late at night at the drive-​through, and the Jr. Cheeseburger makes a perfect midnight snack for my Wheaten Terrier.
Maybe I’m just lucky, but I’ve never had an experience like Kenneth B’s.

It’s a well known fact that when Dave Thomas passed on in 2002, he decreed on his deathbed that the 99 cent menu shall live on into eternity. And in an age of six dollar cupcakes, that’s nothing to poo-​poo. Thank you Dave Thomas, you truly are a philanthropist as your wiki page states.
OK, on to the review. Let’s talk about the fact that the city of Norwalk has not one, not two, but THREE Wendy’s locations. Is that excessive? Well, I’m here to tell you, screw the other two, this is the place to be. The good people at the Westport Ave location must have inked a deal with The Fallen Angel himself. There’s something about the burgers here, they are more fresher, more deliciouser than those other two. No, you won’t get a 99 cent double stack with a shriveled up hockey puck and a bun that was used as a stress ball. It’s fresh as can be.
Gee, are they getting off the hook this easy? Not so fast…
Problem area: I went through the drive through the other day. The manager/​guy on duty is either really efficient, really coked out of his mind, really rude or a combo of all three. Here’s how it went down:
«Welcome to Wendy’s can I take your order?»
«Yeah, I’d like a Junior Bacon Cheesbur.»
«What else?»
«Um, a small, no a medium fr…»
«What else?»
«I’ll have a small Spr…»
«What else?»
«That’s…»
“Pull up to the 2^nd window“
But who cares? When you feel like saying «f-​you» to those expensive burger spots, pull on into Wendy’s across the street from the self-​proclaimed Disneyland of Dairy.