Pak Mail

Owner and staff are all super friendly and helpful. They could have more open hours but this has not been a real problem. Check their prices for packing /​shipping first — they do good work but on the spendy side.

This is a rare gem in todays business. Customer service is lacking almost everywhere.
This place takes care of everything for you. I have tossed just about everything at them. They will package it and mail for you. Don’t have a box, no problem… they take care of it. Copies, fax everything. I have yet to have a problem with ANYTHING I give them. If they can’t do it (I would be surprised) I am sure they would point you in the right direction. Customer service at it’s best. I live on the other side of town, and drive here to have them take care of my stuff. I know that they will do it right.

This place has not been good to me.
I mailed a package, a housewarming gift, a few weeks ago with them to a friend in San Diego. A few days after it was to be delivered I get a message that UPS needs an apartment number and if I can call them back with it the package will be delivered tomorrow as a second attempt. I called them back right away with the apartment number and was told it would be delivered. A week went by without my friend receiving her package. Another message from pak mail that the package is in the office for me to pick up. I was told on a rude manner that «due to your error the package is here,» and that I have to pay for it to be re-​shipped again. The woman working there was condescending and rude to me, and not only on this occasion.
I was unable to get something notarized there a few months ago, and instead of telling me in a polite way that she would be unable to help me she was quite rude.
This place is terrible, they are in business because there is not a lot of competition in this town. I will not give them a third chance, and I suggest anyone looking for the services they offer go elsewhere to avoid the headache and rude ‘tudes!

These guys are great! I have ordered custom forms from them and they beat other competitors pricing. They also have GREAT customer service. I recently gave a prepaid package to my son to drop off at Pak Mail. He put it in the OnTrac box outside the store instead of bringing it ito the store (like I instructed). Needless to say, this was not an OnTrac prepaid label and I was nervous that I would not be able to retrieve my package. I went into the store and explained to the employee what happened. She told me they cannot access the box but would leave a note for the OnTrac people so they would retrive the package for me. She called me the next business day with an update! Who does that anymore?!? Trustworthy and they follow through. I will definitely be taking all my packages there from now on. GREAT CUSTOMER SERVICE!

This pakmail is everything. They’re more than just a local pakmail, they go out of their way to help their customers with anything even if it’s out of their job description. Any business could take a lesson from these employees. There have been so many times I’ve walked into the store not knowing how to go about mailing or packaging or printing and faxing and they always take care of me. So glad they’re in my wonderful city.