This was my first time at any Dunkin’ Donuts(I normally frequent Starbucks). I visited today for a free iced dark roast coffee in honor of National Coffee day. The drive through lady was sweet, patient, and didn’t rush through my order. When I got to the window I was greeted with a genuine smile and called«honey» which I think is so sweet. I hesitantly asked if I could add on a breakfast sandwich and they were more than happy to add it on to my order. I apologized for being inconvenient and they told me not to worry and were very accommodating. They told me to have a great day and smiled again. Overall everyone there seemed to be very happy and pleasant even with a long drive through line. The sandwich was delicious, the coffee was very good for just being an iced coffee(but I miss my iced mocha latte). Definitely will come back again!
Shana J.
Évaluation du lieu : 2 Tucson, AZ
Was dying for an iced coffee on such a hot day today after picking up a few things at Sprouts. Decided to try Duncan Donuts for the first time. Went thru the drive thru and ordered the iced coffee. I’m only giving this location 2 stars. Benjamin V.(Name obtained from rcpt) possibly working the drive thru was just plain rude! He was not pleasant”, didn’t smile, wouldn’t even look at me when he was handing me my change, the straw and coffee! I smiled at him and said«have a great day!» His response, he nodded at me, still not even looking at me. Maybe he was having a bad day, however, you still have to give good customer service no matter what! No excuses! My iced coffee is really good for the price and I give that 5 stars. Still only 2 for bad customer service. Not sure I’ll be back. tsk tsk!
Lauren W.
Évaluation du lieu : 3 Tucson, AZ
This particular Dunkin Donuts seems to have issues. I do not understand how my order can be repeated correctly at the drive thru and get completely changed when I get to the window. If it was not for a few staff members who know what I normally get, I do not think my latte would ever be made correctly. The owner also seems to skimp on the toppings for the peanut and coconut donuts.
Amber M.
Évaluation du lieu : 5 Tucson, AZ
This location is very nice. The store is clean and has a great seating area to relax. They have a drive threw as well. The cashier was friendly and made a great iced coffee. I was helped quickly and my order was completed perfectly. If your looking for something quick and delicious this is a great stop.
Minny R.
Évaluation du lieu : 3 Las Cruces, NM
I used to love Dunkin Donuts, but it’s gotten expensive. While their coffee is still amazing, they’re turning into Starbucks(i.e. «Fivebucks») … no, more like SIX-BUCKS! A small coffee and sandwich is their«combo meal» — and it comes out to $ 6+ dollars? Are you kidding me? And I don’t think the combo deal saves you any money as it is. I don’t know, man. Dunkin Donuts just isn’t the same. I’d give it a 2, but the coffee is so wonderful and heavenly, so I’ll keep it at a 3. Mmmm. There’s nothing like a blueberry-scented coffee! :) Lastly, they do offer free wi-fi. That’s a plus.
Karl S.
Évaluation du lieu : 3 Anchorage, AK
My east coast friends love DD. I remember them vaguely as the first real fast food alternate to local bakeries. The OV location is a full meal deal DD. Bakery and all. Coffee is drinkable. There are definitely two coffee camps, those who like DD coffee and don’t like Starbucks and vice versa. Don’t even get me started on people who think Micky D’s coffee is OK. DD did offer almond milk as a non dairy option, unlike Starbucks. So, 3rd star for that.
Betty P.
Évaluation du lieu : 1 Oracle, AZ
Having lived in New England for 25 years with a Dunkin Donuts on every corner, I was excited to have DD open a place on N. Oracle Rd. I don’t get there often, as it is 20 miles from home. I love DD coffee. I buy it in the bag to brew at home. However, the iced coffee served at this location is terrible. I ordered a medium black iced decaf coffee, and it had less color than an iced tea. I drink it black, no milk or cream, and it was nothing like the DD iced coffee of New England. They just dump hot coffee over ice, and it becomes diluted and has little coffee flavor. Is this acceptable to DD headquarters? It isn’t to me or anyone who knows real iced coffee.
Tammara W.
Évaluation du lieu : 5 Tucson, AZ
I love Dunkin Donuts, I grew up with them. The only complaint I ever have is when you don’t come early they’re usually out of some of the best ones. I’ve tried several breakfast sandwiches here as well as their bagels with cream cheese(huge). Everything’s always yummy, their coffee is just coffee; nothing special but it’s usually fresh, hot, and inexpensive. There’s just something about walking into Dunkin on a lazy weekend morning and getting fresh donuts. Definitely comforting. This store is nice and clean, a really nice Dunkin Donuts.
Stephanie C.
Évaluation du lieu : 3 Tucson, AZ
Our usual drive-thru breakfast on Sunday mornings after our run — Dunkin Donuts is a little bit of Boston that we like to see here :) The coffee is always great and typically the drive-thru line is not too long.
Paul N.
Évaluation du lieu : 2 Tucson, AZ
Big fan of the coffee. The donuts themselves are average at best. But the 2 stars here is for the service. I’ve had a couple bad experiences this week. To include absolutely messing up an easy order when it was not busy. And on another occasion it took thirteen minutes to go through the drive thru(from order to window).
NikO D.
Évaluation du lieu : 3 Tucson, AZ
It is what it is, a chain donut shop. Nothing that rocks your socks. You can probably find donuts of equal caliber at a grocery store. Coffee is good. Not the best I’ve ever had, but good for a large chain restaurant. But the customer service here was super friendly. So friendly that I ended up buying a half dozen rather than 2 donuts! :) I tried the Boston Cream, Regular Glazed, Glazed Cake donut, Crueller, Apple, and some other one. They were all okay. Your best bet is probably the donut holes. From now on, I’ll most likely stick to the local donut shops, but I would come here maybe for a cup of coffee, and super friendly customer service. :)
Liz D.
Évaluation du lieu : 2 Saint Johns, FL
We stopped by in the drive-thru with my nieces who were visiting. We wanted something sweet(me and the girls) and my husband wanted coffee. At the time – they might still have this on the menu, but I don’t know – they were running some special of two donuts and a medium coffee for $ 1.99. It’s been a few months since then. Needless to say, the deal was either old and they didn’t take it down OR the cashier didn’t know the menu. We got to the window and it was $ 5-something for two measly donuts and a medium coffee. Not worth it, but especially not worth it when their menu said it was supposed to be at least half that. No thanks.
Roland P.
Évaluation du lieu : 2 Tucson, AZ
Nice Dunky … Bright, clean, friendly staff. But the last 3 times I’ve been there the coffee is not very hot and has a bitter, non-Dunky taste. I grew up in Dunky country and am addicted so this was very disappointment. This just doesn’t taste like Dunkin Donuts coffee.
Steve K.
Évaluation du lieu : 1 Tucson, AZ
Extremely rude woman working the morning of 9⁄15. My friends eventually left prior to ordering when they saw how she was treating the customers in front of us. I stayed, endured her wrath and got home with an incorrect order. Won’t be going back.
Dana R.
Évaluation du lieu : 3 Washington, DC
Sadly, Denver is sans DDs(although I think that is changing) so whenever we travel, we make it our place for breakfast & coffee. This location is your standard DD — good donuts, ok coffee(the iced with an espresso shot is still not strong enough) and cheap breakfast sandwiches. Both days we went, the lines were long and the staff was slow. I guess I don’t expect too much from DDs and they never let me down.