Pizza Hut

Hershey brownie legit tastes like a just add water package ! Nasty nasty. Pizza was good. Service not the best

I’ve ordered twice from this Pizza Hut now as it’s the closest location to my home. I ordered a pizza this past Friday. Nothing complicated, just a stuffed crust pizza, half pepperoni/​half cheese. I’ve never had any Pizza Hut get the order wrong. However, the lady who took my order obviously did not learn English as a first language. Maybe have a fluent English speaker take the order? She could not understand that when I asked for the white pizza sauce, she kept saying Alfredo. I did not ask for pasta sauce, I asked for the new garlic Parmesan pizza sauce. She finally put someone else on the phone who got it right. Or so I thought.
I came in to pick up the pizza and the cashier apologetically told me the cook made the pizza poppers one by mistake. I’ve never had it before, but it’s like stuffed crust except they jip you on the cheese bc it’s made into little balls at the end of the pizza so you can dip it in sauces. He offered to have a new one made, but I didn’t want to wait, and said it was fine. I did ask if there was any way I could get a credit or money back, and he put a credit under my number. Once again, he was very apologetic and I appreciate them not acting like it was my fault, as so many crappy businesses do.
Anyway, the next day (haha, yes, fatty), my boyfriend and I did not want to make dinner so we decided to use the credit on our account. My boyfriend called, spoke to the manager named Andy, and ordered the Tuscany pasta dish. He asked for an individual but then decided he wanted the family size. He called back and spoke to someone else and asked if he could change the size of the pasta dish to a family size. The girl on the phone said yes, and we went to pick up our order. When we got there, the manager Andy rang us up, and he totaled us to $ 13. I look confused and told him we had a credit. He said he saw that, but since we ordered two pastas, we had to pay for one. I told him we only ordered one, but called back to change the size of the dish. Andy saw the mistake his store employee made, and didn’t charge us for the family size pasta. Not only did we get the dish free, but he included a free order of bread-​sticks for us. THIS is why I’m giving them 5 stars. They admit their faults and own up to it, instead of making it tough on their customers. This is how you stay in business and get people to come back. Thank you Andy, you are a great example of a manager!

I come here to get Carry Out Pizza for my neighbor. I love the consistent Customer Service. Jonathan, Leo and other’s are super friendly and accommodating.

Sometimes, you’re just tired and hungry and you want someone to be nice to you. That was the case when we called in a pick up order to this branch of Pizza Hut in Pasadena and it was WONDERFUL! I received amazing service here from a young man, named Jacob, I believe. He was so helpful and happy and took his job very seriously while being the epitome of politeness:) PLUS, the pizza was sooooo good! We were very happy with our experience at this Pizza Hut!!!

Order a one large pizza and paid, came out to 15 $ for deliver and very disappointed to know that I paid for a medium size pizza that I ended up receiving!

By far the worst service I’ve ever received from a mainstream pizza restaurant. The pizza arrived late, the potato poppers (que papas) were barely warm, and the pizza I order looked and tasted like shit. I ordered a mushroom and spinach pizza w/​Alfredo sauce. What I received was an OVERLY saturated pizza with Alfredo sauce that had a LARGE pile of spinach dumped on to one portion of the pizza. Worst service/​experience I’ve received from a Pizza Hut establishment. Never again, they for sure lost my business. 1 star is being generous.

Bad REALLY BAD SERVICE I was there just last night I did my order online they email me my confirmation and told me it was ready to pick up at 7:04pm got there and ask them and the guy told me to give him 3 minutes and I ended up waiting extra 15 minutes I got mad they don’t even apologies or anything… I normally do tip for all my purchases but NOT WITH SERVICE LIKE THIS ONE! !

Called and ordered pizza and the lady that answer does not speak English very well at all. Order the pizza with pepperoni on the entire pizza then half bacon on one side and half pineapple on the other. Repeated myself several times as she just didn’t respond for over 30 seconds each time I talked. She read it back to me correctly so I stopped thinking she had it right. Pizza came and it has one pepperoni on the pineapple side –_–
If you are going to do delivery atleast make sure the people on the phone can speak English. It literally took a 15 minute phone call to order the pizza.

Bought some buffalo wings and had to pay for ranch??? The quality was not worth the price considering little casar’s cheaper and dominoes is a billion times better and they include ranch. If i am buying buffalo wings I shouldn’t have to buy ranch to enjoy them the way they should be. Smh. Last time I buy wings from pizza hut !

Pizza Hut is generally good. This time the pizza and the cinnamon sticks were soaked in grease. Otherwise quick and courteous service at this location. However, the pizza must be prepared right and not upset your stomach, as in my case.

Got the $ 10 pizza box via online ordering and everything went smoothly! The pizza was delicious and the price was great. The only thing I dislike about this location is its super-​tight space and its location. The area is a bit shady and the are inside was way to crowded. At least a place like Little Caesars had a place for people to sit! oh well. haha

ok so im picking up my carry-​out and i notice that the guy at the counter is smiling at me. yes sir, i look homeless — i’m rocking my xxxl hoody, men’s sweatpants with paint all over them, and flip flops… but let’s be real now. if you could spend a lazy sunday doing work, watching the game, and gorging yourself on a large meat over’s pizza ready to order… you would look like me. yessiirrrrr…

The workers here are very nice and helpful.

I decided to order pizza here for the Laker game last week. They had a special pizza with cheese and alfredo sauce on top so I decided to order this 2 pizza combo deal with wings. I order the pizza on a thin crust and the 2^nd with pepperoni and sausage. The order came in less than 30 minutes and they had all the sauces I requested. Pizza Hut cannot make a thin crust right. It tasted like microwave pizza and for the special pizza with alfredo just tasted like 2 cheeses on top. Both pizza’s were not good, dry and hard. I had many choices in this area for pizza and I made a mistake. I would not order again here.

I wasn’t expecting much, and still they didn’t meet my expectations.
Granted, my internet shopping obsession is partly to blame. I figure, WTH, I order everything else online, why not pizza?
So, I place my order, medium thin crust with ham, pineapple, and jalapenos (it’s good, really). The order arrives quickly. I was on the phone when pizza arrives, so maybe should’ve paid more attention. Driver was weird, taking forever with my card. Tipped him cash, and went in to eat. Yeah, I got a scorched (black bubbles everywhere) cheese pizza on one side, and jalapenos and pineapple on the other.
I call the store, a guy who really likes to say «like» helps me. I tell him I made an online order, and it’s wrong. He asks me the name of the person who took the order.
Ummm…the website?
«Oh, right.»
Then he says he can’t help me because «she» is not there. I ask who «she» is, it’s the manager. She miraculously shows up. I ask for a refund, she wants all of my credit card info again, over the phone, even though it was saved with the order.
All I wanted was a refund. They could take back the pizza. She wanted me to come in and take care of it. I got delivery for a reason. I really doubt I’ll get the refund.
Defeated, I figured I’d at least try the pizza. It tasted like someone dumped a bag of salt on it. Vile. And, I love salty foods. It’s inedible.
So, realize people, it’s $ 10 for a reason. I knew better, but went there anyway.
Sigh…

We had a playdate at my son’s friend’s and we volunteered to bring some pizzas over. I went online and found this place that was near the playdate. Ordered a couple of Pizza Mia pizzas for $ 5 each, boneless wings, hot wings and some apple pies. I have to say that I was impressed with the wings, which were quite tasty. Although I didn’t have any apple pies or pizzas, I was told that they were really good. The delivery was on time and the food was hot and delicious.
It was my first online order and I got a 20% off for the first order. Also found out that if I order through my iphone app, I will get 20% off every time. How cool is that?! I think I will give the app a try this weekend.