Went in this morning to get 2 sausage /egg McMuffins for my mother at home. The price reader board price was listed as $ 4.59 for each meal. They charged me $ 5.59 for each meal. I called them out for the over charge and they said the price increase was already in the computer and they couldn’t do anything about it. They told me that the manager was too busy to talk to me. They were argumentative about refunding my money continuing to say that the computer was already changed. I got a $ 2.00 refund(without tax), and was ignored after the exchange. These are the people that think they are worth a minimum wage increase? The one star is generous, can’t do less!
Jarad R.
Évaluation du lieu : 1 Sacramento, CA
I’m not giving this McDonald’s 1 start because I expected fabulous food and incredible service. It’s a McDonald’s, I get that tempering one’s expectation is necessary. My problem is that this particular McDonald’s is trying to cut costs, and they are taking it to such an extreme it is totally worth driving to the other McDonald’s in town, even if this one is closer. They don’t put napkins out, you have to ask, and when you do they’ll usually give you one or two. I don’t know if they’ve tried McDonald’s food, but it’s greasy, and one napkin is never going to cut it. I value being able to grab another napkin myself rather than having to wait for an employee. They also no longer have ketchup out, it’s kept behind the counter too. Despite these issues I still ate here occasionally when I was in the area, but tonight I ordered two of the fruit and yogurt parfaits at the drive through, and they were just over half filled. Ridiculous! I didn’t notice until I got home or I would have demanded they fix it, but it’s not like I’m going to drive back at midnight to get the rest of the yogurt I paid for. Were it not for all the obvious cost cutting going on here I might believe this was just a simple mistake, but the fact that both parfaits were half full combined with everything else going on in this location I am very confident it was an intentional action designed to cut costs. I won’t be returning, and if you are looking for McDonald’s in Placerville drive the 5 minutes to the main st location. They may not be perfect either, but at least you’ll get what you pay for and won’t have to beg for a napkin…
Cal J.
Évaluation du lieu : 1 Shingle Springs, CA
Lobby wasn’t open on time
Michelle F.
Évaluation du lieu : 1 Rancho Cordova, CA
So sad that customer service has gone down hill. I went in today thru the drive thru. Asked the young man at the window if the sauce for our nuggets were in the bag, he said yes. Upon my arrival home, started to hand out the food to find no sauce, plus about half a carton of fries. REALLY?! Went back and went I side now and politely explained the issues. Girl at the register agreed and called Crystal. Who walked over, asked which sauces I wanted, when I asked for a couple more since we had a 20 piece, she expressed«that is all you get with a 20 piece.» I reminded her that also just drove back because they’d forgotten them to begin with. Then to correct the fry issue, she gave me on small fry bag(also half filled) to compensate for my 2 med half filled fries. I expressed my unhappiness by showing her that both hides actually make 1 med fry, really, one small bag was going to make the difference? She said have a nice and walked away. I worked good service for any years and this is not how you fix an issue. Get a clue or get a job you like. For what you charge and you pay in product, it’s not worth leaving a customer unhappy. OH! They also charged me .40 for a cup of water! Wow! And when you try to call, they don’t answer the phone.
Vladimir K.
Évaluation du lieu : 1 Placerville, CA
Several times my drive thru order was short messed up, missing something. Numerous times they were out of stock on something they have in menu, common things. Bad service, never ask me if i need ketchup or napkins nor give me a chance to. Keep running away from window after handing me the bag. And its only close location to me(((
Amber C.
Évaluation du lieu : 5 Placerville, CA
Yup. I’m loving it. Who the hell wants to go to hack I the box, when you can get. 20 nuggets for 4.99?!? Don’t forget the sweet chilli sauce!
Miika M.
Évaluation du lieu : 4 San Francisco, CA
One order: Sausage Egg McMuffin These little sandwiches that form an effective gut bomb encompassing several hours during long Tahoe hikes never cease to satisfy. And even more so than a Snickers bar. This little stop is right off the 50 near Placerville. Clean. In the middle of a small strip mall. I am not a big fan of their greyish patties lying listless between buns but sometimes, for a late night snack, I’ll sneak through the drive-thru for a large order of french fries and a large strawberry milkshake. I know they are not at the top of the typical gourmand’s eat list, but when I’m on a roll, fast food chains can still assuage the sugary/fatty/salty urge. My little breakfast delight came out hot, piping, and sometimes, if you are lucky, catch the 2-for-$ 3 deal. Eat one in the morning and then tuck the extra one away for a little snack 5 hours later hiking up a medium grade incline in the Mokelumne Wilderness.
Blake H.
Évaluation du lieu : 2 San Leandro, CA
Alas! We shall behold the mecha of the factory farm industry! All the«I for some reason think you don’t already know this» documentaries in the world cannot detur us from the preservative laden french fries, freeze dried onions, and mysterious soy-beef hybrid product that contains more sodium than a saltlick. What’s this? The bath tub sized soda is the same price as the small? Egad! My blood sugar was feeling low, I think you just saved my life! We all have our reasons for coming here. Maybe you don’t feel like spending the $ 3 extra to attain better quality food from any of the area’s family run burger joints. Maybe you have a car full of screaming 9 year olds chanting«I WANT A [naughty word here] HAPPYMEAL!» because you are too lazy to discipline your kids. Maybe you’re an employee at the union crushing retail juggernaut across the street, are on your lunch break, and wouldn’t be able to resist ordering the beers that might get you fired at the Tacqueria in the same shopping plaza. Maybe you just want some trashy, salty food and reserve the emotion of guilt for when you finally tell your significant other how much of a filthy liar you are. Either way, there is a McDonald’s approximately every 2 miles to serve your needs. I often get a McDouble(that’s a double cheeseburger with the second 4 cent slice of American cheese product removed) and some chicken nuggets on the side, plus a bath tub sized Dr Pepper. Fortunately, McDonald’s decided a number of years back that wasting food was okay, and started eliminating all dark meat, gristle, bone, and surprise tumors from their chicken nuggets, so you have hassle free snackdom now. Remember biting into one and having to spit it out before eating the other half? I do. Those memories will haunt me forever. If you’re wondering what you’re missing, order a McChicken sandwich, as it still includes all those surprise parts. Truly a staple of American cuisine, and a great place for me to fight with my 9 year old cousin over who got the better Batman toy. WHAT? YOUGOTGREENARROW?! I’LLTRADEYOU! OHCOMEON, YOUDON’T EVENLIKECOMICBOOKS!
Heidi P.
Évaluation du lieu : 2 Placerville, CA
Talk about a cluster F***! Who planned the drive through? I am a mother and there is nothing better then swinging by the Golden Arches for a Happy Meal when I don’t feel like cooking. I use to have to go to Cameron Park. I was thrilled when this one opened. Close to home, the food stayed hot so we could eat it at home instead of wolfing it down in the car. But holy cow! The drive through isn’t long enough and cars stick out into the other businesses or into the driveway. So this last time I said screw it, I’m gonna park and just go inside. That was a nigh mare too. People driving on the wrong side of the street and no one could move their car because the parking is too tight. I’m bummed. The food is typical Micky Dees though. Always the same. Good Crap Burgers.