Applebee’s

Service is TERRIBLE. Might just be this location. Plenty of staff, just not focused on service, gossip was mo potent

For starters I want to say me and my family love Applebee’s. That being said this location has been our worst experience ever at any Applebee’s. Started with walking in and there was no host/​hostess so us and another couple waited for around ten minutes before even being acknowledged that we was there. Apparently the manger was also the host that night and he was horribly unkept, messy hair, scraggly unkempt facial hair, wrinkled clothes and a general unclean feel to him. The server was attentive thankfully and gave us good service. My wife asked for water with no lemon and after sending back the first water with lemon seeds at the bottom of the glass, and receiving a second glass with lemon seeds again on the bottom resigned herself to drink it. The food was generally good except the four cheese Mac and cheese was very watery and not flavorful. All in all was a very poor experience.

If I could give it zero stars I would. 4 people in my party and we all ordered off of the express lunch menu. Service was slow and our food came out cold. The manager was unwilling to do anything to compensate for the horrible experience. Plainfield has plenty of restaurants in the area but this is one I will never recommend.

Pretty much a terrible late night experience. No one came over for over 15 minutes. This will be the last time I ever spend any money here! GM feel free to contact me.

This place definitely needs some help. Once we got seated for dinner our server was too busy hitting on females to come over and help us. A Manager joe Roebuck saw my displeasure and grabbed our drink order for us since «Server Trey» was obviously too busy. Food was so-​so. Steak way under cooked, don’t know if I’ll be back.

I love this place. The staff is friendly and upbeat, the food is delicious! We shared the new nachos and quesadillas — amazing. The new menu is really out of the box for Applebee’s, and a huge upgrade. Wow. Top it off with a kid-​friendly atmosphere for our five year old. We’ll definitely be back.

Normally the experience at an Applebee’s is average or better. Sadly this time we had a disorganized staff. The meals came out in phases, meaning courses split apart from what they went with. Burger first and 5 minutes or so later out came the fries. Perhaps the kitchen staff was new, the serving staff didn’t seem bothered with it or even concerned about it upon being asked. A little less attentive to us than normal as we had to get someone’s attention for a drink refill. It will be a while before I return. Hopefully they can improve things.

I usually never eat at these chain establishments if I can help it. But it was 11pm and we were starving. So we go inside and there were only a few tables here. So much different than in Texas where these places would be packed not to mention they would be open until 2am and not closing at midnight. But anyway on with my review. We got seated and the server went straight to the point, you could tell her goal was to get us in and out. Well Applebee’s has always been known for their late night half price apps which is why when i Texas they were so popular. Well now they have downplayed that menu to hardly anything. So we ordered a sampler and swapped out the spinach dip for Queso. Well it was barely room temperature and the bowl was like only ¼ full. The boneless wings you could tell had been sitting in a heat lamp as they were tough and old tasting. The quesadillia was blah and we asked to add the chicken to it and she told us we could not even though the menu said you could for a dollar. We paid full price for that nastiness. Then we ordered a few of the half priced apps. Onion rings were burnt. Never got the honey mustard I asked for to dip them in. So I suffered through the bbq sauce she did bring. One of my personal favorites has always been the chicken wonton tacos but even those were terrible. We then had decided to have dessert since dinner was so terrible. But of course the server brought our check without asking us did we want any so you know I told her we wanted dessert. So she picked up the check book and asked what we wanted. I always loved the blondie and the maple butter syrup. Came out on the skillet that should have been hot and it was not. They didnt even attempt to microwave my blondie to make it appear as if they attempted to heat. it. We also ordered one of the new pretzel desserts. That they did attempt to microwave and the pretzels were so tough you could not eat them or cut them with a knife. So then comes the check again, any scatter brained server could have realized hey they hardly ate anything that i brought out. Not this chick. Totally clueless, could be that her along with the other 30 staff and non staff members were over at a table by the bar scarfing down everything in sight. Their food was probably better than ours. The final kicker to this amazing experience was she brought the check with the appetizers at FULL price without the discount. So she then took it back and finally came back with the check again and said she just added the employee discount to it which would be the same. Something fishy is going on here. You know I realize that these chains like applebees, chillis, TGIF all get their food frozen off a Sysco truck but come on at least attempt to cook it fresh. That was our garbage chain for the year.

We come in every week and we love it! They treat us like family and the food is always great. Ignore the negative reviews on here. its a great place.

I love this place! Everyone there is awesome! The food is always delicious and the servers and employees are always friendly and accommodating.

This Applebee’s is really something… and not in a good way. I dined here before heading to the airport for lunch. I’ve dined at my local Applebee’s in Orlando, FL and had really great food, but this one was terrible.
We started with some spinach and artichoke dip which was probably the best thing I had in that lunch. I ordered the new wedge salad and I could barely eat it because the lettuce had an odd taste to it. I do not know if it was the water they used or if some chemical got into it. Needless to say I just had them take it away. When my sirloin steak came it was almost raw inside. Yes, I did order mine medium rare because I feel like these places tend to overcook sirloins but I did not order it very rare. The only reason I gave this place 2 stars was because of the way management handled my undercooked steak situation. It was brought back to me and it was still kind of undercooked but I was so full from the mashed potatoes and the dip I couldn’t dig into it. At the end the manager told me she was going to take care of the steak for me since it wasn’t cooked right and it took a while for them to make me a new one. I didn’t even bring up with bad wedge salad…
Overall: good service but terrible food quality.

I went there as I had a meeting in the area. A little before noon, I was one of 3 people in the whole restaurant, lots of wait staff milling about. My server was prompt and friendly, but my half a salad took over 15 minutes to arrive. I wish I’d ordered the whole. For $ 8 I figured I’d get enough to tide me over til dinner, but it was a small 9 inch plate that was about ²⁄₃ covered with a thin layer of lettuce with a little bit of chicken. No roll, nothing on the side. For $ 8 I can get a huge salad with a side at Panera down the road in half the time.
The server was really good, and was really trying, but I won’t be back.

The food at this applebees and ALL applebees is terrible It all tastes as though it was taken out of the freezer and microwaved and set on a plate! Overrated and over priced. would choose a quick burger over this restaurant.