Ground Round Grill and Bar

I am surprised to see the number of negative reviews. While this is not a «5 star» restaurant, it is a very good restaurant. My wife and I have eaten there 6 or 7 times a year for several years. The wait staff is always attentive and accommodating. I have ordered burgers, fajitas, salads and various appetizers. I have had the occasional problem with a meal, but that happens at any restaurant. What is important, is how the staff handles the problem. The wait staff has always taken care of the problem promptly. Also, a manager has always come by to make sure I was satisfied with the correction.
One thing to keep in mind, this is a college town. Many of the wait staff are students. Depending on the time of year, a high percentage of the staff in this and other restaurants around town may have staff that are just learning. It may be their first job. Far too often, I hear patrons being impatient with their waiter or waitress. Sometimes it is almost abusive. If you want good service, you have to be a good customer.
On our most recent visit, Victoria, our waitress, was very friendly and took our order for drinks, a taco salad and a burger. She made sure to ask the right questions so that the burger was cooked to our liking. She kept our drinks full without us having to ask. Our food was very good, and served just like we ordered.
My only complaint is that the price of appetizers has gone up a lot in the last couple of years. They are almost the same price as meals. It may be that the appetizers are large enough to share, but I’m not going to pay over $ 10 for an appetizer that might be bigger than I can eat in addition to a meal. If they are made to share, then they should have single portion sizes also.
Overall, this is a good restaurant with a wide variety of choices and friendly staff. Until that changes. I will keep going back.

Love this place. The staff is amazing and the food is delicious. It is a great place to grab a beer and watch some football. Great times at the Ground Round.

We just came from one of the worst meals ever. A bread sandwich with a little meat called a reuben with stale cold fries. My husband’s chicken Parm was a slab of naked chicken on top of spaghetti with cheese. Not worth the money they charged.
We won’t be going back.

We went there last night and ordered the Thursday night «fajita special». First, the poster clearly shows a strawberry margarita (and no disclaimer) but when I ordered I was told it only included the regular lime house margarita. That’s just plain false advertising. To add insult to injury, I did not get credit for not taking the house margarita, I still had to pay extra for a domestic draft beer — no substitutes. So I paid $ 13.99, way too much for chicken fajitas, and didn’t get the drink that was supposed to be included. And by the way, who serves fajitas in large a burrito shell? How in the heck are you supposed to eat it? Overall, a big disappointment and a big ripoff. Won’t be eating there again!

Everything I have had here comes out good. I also do take out when staying at the hotel next door so I can’t comment on atmosphere. 4 stars because they can be forgetful. I have had silverware forgotten and had my side salad forgotten once too. But try the ribs, surprisingly decent.

It was a good experience for Tuesday lunch.
I met a friend for lunch and was able to be seated right away by a very friendly staff. It was a cold winter day outside but it was nice and cozy in the restaurant. I did not know what I wanted so the waitress helped me by asking questions (it helped).
+ Service was nice and fast.
+ The bathroom was clean and did not stink.
+ The atmosphere was warm but not too warm.
+ Clean
+ The waitress was able to help me navigate the terribly designed menu.
–The menu was confusing.
–My burger was a little too greasy.
My bill came to $ 13.25 for a «meh» burger and a few onion rings.
The staff is by far the best thing about the Ground Round.
I will most likely give them another shot in the future.

Had lunch with my fiancé today. Only thing good about the meal was the bottomless Coke for me. And bottle of Bud for him. Bad food. Fiances chicken was still raw and soggy. My meal not much better. Broccoli was like chewing on rubber. Waitress was a ditz.

Terrible doesn’t begin to describe this place.
At first glance, it seems like a regular cozy chain restaurant, but man is it terrible in there… The only good thing was the service, but other than that, the food was absolutely horrific.
We started out with the spinach dip, and it was hands down, the worst spinach dip we’ve ever had anywhere… Sort of tasted like microwaved goop with green stuff in it.
For the mains, we both stuck with something semi healthy that included protein with veggies, and both didn’t finish our meals.
Will definitely never be back…

Great buffalo chicken wrap with ranch & fries.

I must admit that I worked a Ground Round 25 years ago. So my meal here was tinged with nostalgia.
I had the hickory burger and egg rolls as an app. Just like I remembered. This particular place has very friendly staff, and a nice professional bartender.

Poorly prepared food. Mediocre waitstaff. Great drinks though. Not worth the money or time.