Jack In the Box

Well, I gave in to the tantalizing scrumptious picture on the mailer ad for Jack In The Box. It was the one where they advertise the new «Buttery Jack» and tempt you with a 2 for 1 coupon. I’ve had other Jack products before and they weren’t really all THAT bad. But this review is for this latest concoction from Jack In the Box called the «Buttery Jack Bacon and Swiss» priced at $ 4.89 just for the sandwich. Go ahead and say it, «Tessa, what the hell are you doing going to fast food, being the food enthusiast your are?» Hey, those 2 for 1 coupons get the best of all of us sometimes. I will admit, I did come out on the short end this time with the «Buttery Jack bullshit sandwich» I was just in a rush for lunch, OK?
First off, the restaurant seemed fine, processes the coupon no prob. I get it to go. So I get back to my Reno office, and open that bad boy up… or so I hoped. The «Buttery» Jack comes in a cardboard clamshell box and half wrapped in paper. My first impression is, WTF? That’s a little ass burger, not looking at all like a big scrumptious burger in the advertisement! I know most food doesn’t look as good as a studio shoot in real life, but this was nothing like it. Well, sure glad I didn’t pay full price for this sandwich burger thingy. $ 4.89 + tax for this? You gotta be kidding? and at fast food? really … OK, well maybe it tastes good, since I’m only out $ 2.50 a sandwich.
Besides being small in diameter, it’s just a little squished down punk of a burger… just 1 inch high! Yeah I measured it! and just 4 inches across, that’s about the length of 2 thumbs put together … that’s a dinky burger for almost $ 5.00 bucks! So, my first bite, holy crap is this thing greasy! My hands are all slippery now and not in a good way! «BUTTERY Jack» yeah, more like «GREASY JACK!» Who the hell, thought of this in the Jack Kitchen? I’ll give it the meat was a good size in the bun (¼ lb.), but there was no other substance to this thing. CHOMP, and… no reaction in my mouth! Not all that tasty… mostly just greasy from this «Butter». I did get the meat flavor though. The bacon was that paper thin stuff they use in all the Jack products.
All in all, do not ever get this «Buttery Jack ANYTHING» It comes in three concoctions of «Classic», «Bacon something» and my «Bacon Swiss». If I had paid $ 4.89 for just one of these, I’d feel so ripped off, and even TWO for $ 4.89 is about $ 2.50 each, that’s about the max what it’s worth. OK, now that I’ve suffered, the rest of you out there don’t. Jack’s commercials are way better than his food is!

I always get AWESOME service from the person taking my order food is good and going through the drive thru it was fast at 1am n I normally get great fresh hamburgers n fries. Nice place to dine

I have literally NEVER had my order completed correctly from this location… I’m not sure why I keep giving them more chances… super annoying when you’re running out to grab lunch on a quick lunch break with no time to go back in to complain. I think I’ll take my hungry stomach else where from now on!

What is wrong with this location?! I’ve gone here many times, and the only thing worth approving is their French fries. Service always seems to be slow, seemingly because they’re short staffed, All the time. My order always has been either too greasy, or incorrect. Here are some examples, because I am disappointed and need to vent.
Southwest monster taco– so greasy it was inedible. Did not eat even half of it.
Meat lover breakfast burrito thing– again, so greasy it was inedible. Fed it to my husband after a few difficult bites.
2 Jr Jacks, one with no pickle– they said the one without had a sticker. Both had pickles. I went hungry while husband got full.
2 Jr Jacks, one no pickle no sauce, the other no onion– both came without onion, and the one with sauce seemed to have the sauce from both sandwiches, very sloppy. The bread was old.
I’d like to say I will never give them another try, but that’s probably a lie. Would like to talk to a manager to see what’s going on. But we’ll see.

We were in a hurry one evening on our way to an event and stopped at Jack in the box at Damonte for dinner. We waited in the drive thru for 10 minutes, 2 cars ahead of us. Way too long to wait.

People seem to really hate this Jack in the Box. I think people forget it’s just fast food. What do you expect from fast food? Every time I’ve gone, my order has been correct, the service has been fast, and the people at the Drive-​Thru have been nothing but nice. Often times, my curly fries are hot and fresh. I don’t think I’ve ever been through this particular Jack in the Box where I haven’t been happy.

Last chance for this jack, ALWAYS mess up the order some how, this time the cheese and bacon on a bacon ultimate cheese burger, last time it was a normal burger instead of a chicken one, forgot fries all the time. If you go check your oder close

smaller portions than before.

I guess this is an ok Jack in the Box. Food is pretty much the same as any other Jack in the Box — in other words decent, cheap, fast food fare. Jack has pretty much the best breakfasts of any fast food chain, so that’s something, and their coffee is kona grade so that’s decent as well. Their drive through needs some work though, the speaker is toast and I could not understand the person taking my order at all. It worked out, but it was kind of annoying. I guess solid three stars, just for the food and the fact that it was fresh and hot when it came out. You can’t really ask for anything more than that.

Jack in the Box is Jack in the Box… it’s fast food. It’s either good, or it’s not. Most of the time it’s pretty decent. But I really love the employees here! They are actually very nice and cheery! To me, that’s a big deal. There is one gal who I love! Black hair, young… she’s so wonderful! I will say though, that in the last two weeks though, it’s had a huge turnover and service has gone down. I’m thinking new management is usually the cause.

If «a picture is worth a thousand words» then I guess I won’t really have to go into too much detail with this one. I ordered a Steak & Egg Breakfast Burrito with no egg or chipotle sauce. This is what I opened when I got home. I wish I was kidding, but I’m dead serious. Sadly, this was the SECOND time they’d done this. After the first time I specifically asked that they make sure it was made fairly (shame on me, you’d think I’d learn after the first time).
Let me just say that I do realize that removing the egg from the burrito will affect the portion size. However, I think this is past ridiculous. If you have ever ordered the hash brown sticks you will get an understanding of how small this burrito really was. I have small hands– I wear a size 4 ½ ring if that helps and my palm is less than 5″ top to bottom.
I opened the «burrito» and it was comprised of the following: 3 hashbrown sticks, a nickel size clump of cheese and 3 tiny strips of steak. No joke. Again, I realize that omitting the egg does reduce the size of the burrito, but c’mon, really? This tells me that their «steak & egg» burrito is in fact, primarily egg. The only reason the burrito even looks ‘full’ is because the tortilla was folded over — it was all tortilla just wadded up! Del Taco has the same item on their menu and manages to use common sense when I place the same order. So yea, it IS possible not to be an idiot.
Blah, blah, blah I complained (for the second time), they apologized (for the second time), told me to come back and they’d fix it (for the second time) and promised it wouldn’t happen again (for the second time). Me, tired of getting virtually nothing after paying $ 3 something for these ‘burritos’ and god awful fries– I don’t go back. I’m hungry and pissed and opted out of driving all the way back out there to deal with idiots. They can take their crappy, twice-​cooked, stale fries and their teeny, tiny wanna-​be burritos — wad them up in a ball and shove ‘em where the sun don’t shine.