Arlene’s Flowers

I lived in the Tri-​Cities for a decade or more, worked at Arlene’s even for a short time. I was going to order some funeral flowers for my grandson’s memorial service from Arlene’s until I saw that they do not treat all human beings with respect and honor. So, sorry Arlene’s I will not be using your business this day. I hope through this simple statement that it in some way will send a message to Arlene’s of how much their refusal to support the community that supports them affects them.

Cannot shop at a store that does not treat all of its customers with respect. Support for local companies must be shared — if they support the local community then the community should support them back. But that simply does not happen here.

Since she can’t do flowers for the gays then I guess she doesn’t do flowers for anyone that eats pork, tears thier clothes, eats shellfish or seafood, gossips, overeats, watches football, had premarital sex, wears fabric blends, works on a Sunday, and the list goes on and on.

I do not recommend this florist. I went in there twice to have flowers delivered to my daughter, & both times the order was totally mixed up. They did say it was their fault both times & offered a refund, but it doesn’t make up for what they did. And twice in a row?

Please do not support this business which engages in discriminatory and biased actions against longtime members (and customers) of the local community! The owner certainly has the right to believe whatever she wishes, but does NOT have the moral (or legal) right to discriminate against (refuse to serve) customers who hold different beliefs… In establishing the floral shop, the owner chose to provide equal services to ALL customers, not only those who mirror her own beliefs. Please give your business to non-​discriminatory local businesses! Thank you.

My wife had flowers delivered for Mothers day. A simple arrangement with Sunflowers.
The sunflowers died after 2 days. The tulips still have not opened. Very disappointing

My husband ordered yellow and pink flowers for my birthday, with delivery to my workplace.
My RED and yellow flowers arrived in a pink vase, and they were beautiful, but i thought the color combination was weird.
I sent him a picture of what had arrived. When I got home, he said he paid $ 75 which included a $ 15 delivery fee.
We were disappointed!
The next day, i called and spoke with Nancy. She listened to my complaint, apologized, and wanted to make it right.
I went to work the following day and had a nice bouquet of pink and yellow flowers as her apology to me. It was GREAT customer service. Thank you, Arlene’s. We will be back!

The flowers I bought from this shop lasted 2 days, that’s it. I think they were pushing older flowers out the door based on my experience with what they were pushing.

Over the past 20 years I have only attempted to buy flower arrangements from Arlene’s three times. Each time I was treated terrible. Very rude people. Brushed us off like they didn’t want to go out of their way to provide a nice prom corsage, arrangement for an ill family member, or valentines arrangements. Needless to say, I bought nothing from them all three times. Haven’t stepped foot in this store in 15 years.
I recommend Buds and Blossoms Too. Beautiful arrangements and excellent customer service.

Pretty Flowers. Ordered winter skies for a bday gift and even though they did not have the big blue flowers they did very nicely with another type of blue flower. The flowers were delivered on time and they had great customer service when taking my order. To the review below no one is going to hell. #SameLove and if you are going to quote stuff out of the bible don’t forget to quote Love thy Neighbor.

Wonderful service — quality roses my wife enjoys for a long time! You will win with Arlene’s

Disappointment. I ordered a bouquet for my teacher, and I ordered light colored, hydrangeas, and roses. I gave them a week in advance, and when I came to pick them up, I was disappointed. It was a flood of green with two hydrangeas, a few roses, and two tulips. At least they brought some color into that big green mess. It looked like a solid green blanket with little smudges here and there, I was amazed to see such an expensive and elegant evergreen forrest. It was that green.
She did mention that she did not have much pastel flowers, but is dark green pastel? Why was there so many green fillers? I would have been fine with a small vase and bouquet.
I must mention that I did ask for white hydrangeas, but I got green ones. I may have been very picky with my selections, but when I talked to who was working with me, I specifically asked for white hydrangeas. Hmm… Wonder what happened?
Furthermore, some of my flowers are dead. Now I understand that all flowers cannot be perfect, but I’m sad to see the brown on most of my flowers. Was I just unlucky? Or did they really give me dead flowers? I would assume that they would give me flower buds so that the bouquet would bloom, but in my case, I guess not. In addition, I know a week may not have been enough time, but couldn’t they have ordered new flowers? I must admit I do not know how they order flowers to restock and such, but dead flowers make most of my bouquet.
I must mention how willing and ready they were to fix my bouquet after I showed my discontent, but I’m still amazed by their lack of selection when I entered the cooler. Interestingly, most of the flowers in there were useless. She even pointed it out, saying these none of the roses could be used because they already were bloomed. When I looked at my «fixed» bouquet, all I thought was, «I could’ve done a better job for half the price.» I could have bought two dozens of flowers, trim them, stick them in a vase, and bam, something worth the price.
I do realize that my idea or expectation could differ completely with someone else, but when I asked for light colors/​pastel, I meant it. There was more fillers than flowers which caused the bouquet to lack color. Overall, I was thoroughly disappointed, and I wish I had the heart to say I was very displeased.
I do not recommend coming here unless you are willing to spend at least $ 50 or more on your bouquets. Furthermore, I advise you to make sure they have a clear understanding of what you want because miscommunication obviously lead to my disappointment.

I bought flowers and they did a great job with a small design. It was for my gf’s promotion-​they even delivered to her office.Thanks.

Great service. Beautiful arrangements. Sincerely grateful owners. Would recommend to anyone. Wish they were in South Florida so I could use them more often.

When my father was in the hospital following surgery in December 2010, we stopped by Arlene’s since it’s so close to Kadlec. We thought the selection was quite limited (and frankly overpriced). When we asked if we could do something custom, we were told we’d have to place an order and could not have it that day. We were trying to do something nice for an ill family member, but we were met with bland coldness. We ended up not purchasing anything because we were pretty disappointed with the product and the service.
At the time I didn’t feel compelled to write a review because it was just mediocre. Now that I hear about the un-​Christian actions by the owner, I am glad we didn’t spend any money there.

After hearing of the controversy swirling around this florist I decided to stop by on my way to Boise (to attend the annual tool belt-​modeling competition). I guess I wasn’t surprised that my partner and I received a chilly reception when we arrived in our matching pink Ugg boots and cut off denim shorts. Other customers (dressed in what could best be described as Amish garb) were busy lighting candles and holding some sort of prayer vigil and also directed some pretty bad vibes in our direction. I couldn’t wait to grab my Rainbow Rose bouquet and get the heck out of there — it really creeped me out!

Terrible. The salad was watery, bland and tasteless, and served in a vase.

Awesome flower shop!

Arlene’s did my flowers for a couple high school dances. I asked for orchids; I got white roses. I asked for purple ribbon; I got light blue. Etc. Didn’t get what I wanted, got charged fully and won’t go back. Buds and Blossoms Too in the Uptown is the place for flowers. Always got exactly what they told me I’d get, and at fair prices.

I am so disappointed with Arlene’s. I have given them 25 years of service and always been very satisfied. They recently denied me service, however, because they refuse to do flowers for same-​sex weddings. I would have done business with someone else the last 25 years had I known it would come to this.
«We strive to always be better with personal service and concern and want to be your personal florist, not just a one time call.»
I’ve used them as my personal florist, but am disappointed they don’t value my business as much as I have valued them.