Pizza Hut

I typically don’t review chain restaurants but the service and food quality was so phenomenal I felt it would be a shame not to. I went in for the lunch buffet with my family today. The place is clean and not too cluttered like other Huts. We were immediately greeted and welcomed to sit where we please. The staff was courteous and very fast. The food was all fresh and the buffet area was well kept. The highlight of the meal was truly our server Eilene! She was fantastic! Truly seems to love her job and the customers! Overall a great experience and one of the best Pizza Huts around!

So we order the wing deal that comes with fries… They call us after we ordered online and say «we are out of fries, but we can replace them with whatever you want». I think that is awesome so we replace the fries with them with poppers and breadsticks. They then proceed to charge us full price for the poppers and breadsticks which upped our bill $ 10. Eat my fucking ass Pizza Hut!!! It is not my fault you didn’t order fries! I didn’t even want the damn fries, they were for my dog. I cancelled the whole order on principle alone. Send your people to customer service training. I will take my business elsewhere. Sorry about your bad luck you fuck!

We order pizza from Pizza Hut often. If my disappointment was an isolated incident, I would never be writing this review, however tonight was the last straw, I will not be ordering again. Firstly, I placed my order on line, was ordering several pizzas for picky eaters, so on line works well for this. After a long process, entering in my card information etc. a pop up tells me that «this location is no longer taking internet orders, please call» Great. So, I call. The man whom answered my call was not understanding anything I said. I asked for a pizza with no sauce. He didn’t get this concept. Second pizza, I was asking for «light sauce» He kept saying «white sauce» I spelled it out for him. No luck. It was now over a half hour into this process. It is rare for me to get so frustrated. I felt bad for the man taking my order, but, I just couldn’t. I had three more pizzas to order and I couldn’t get through the ordering process of pizza number 2! I hung up and called dominos.

Ordered online a few weeks back. I ordered a pizza and a brownie something-or-other.They had to re-​do my pizza, which happens I understand that, but no one called me to tell me that it was running late. I had to call them and ask why my pizza was supposed to be delivered 30 minutes prior. When they went out to actually deliver my pizza, I had my TV turned down low to anticipate the knock at the door. No one knocked. By this point the pizza was already an hour late. I had to call them again and ask where it was, they said that no one was home. I explained to them that I was in fact home and was anticipating my pizza. I told them that I still wanted my pizza and drove over to the restaurant which was a 30 second drive. They had to remake my pizza when I got there and they messed up my order, not even including the brownie thing, I had to show them my emailed receipt to «prove it». When they asked me if I still wanted the brownie thing, I told them, «Well, it’s what I originally ordered, why would I change my mind because the order was messed up?» and the employee laughed at me and commenced to basically blame me for their mistakes. By the time I got what I ordered, it was technically 2 hours late. I am never rude to anyone who works in a customer service/​food industry… or rude to anyone intentionally, but I was rude on this day.

Stopped in for thier buffet today, it was really good but what impressed me the most was our server Eileen, she was so friendly cheerful and helpful. I was really impressed watching her work, she knew all of her customers by name, and you could tell she really enjoyed her job. I will definitely be back for her. Her service and sincere smile made my day.

Ordered 2 large pizzas, wings and china sticks online early in the day new years eve for evening delivery knowing it would be a popular pizza night. Had to call to remind them of the order when they were 20 minutes late, then had to wait another 30 minutes for cold pizza! For over $ 50 and an entire days notice we expect hot food on time. Won’t be ordering from the hut any time soon

We used to go here for the lunch buffet, but haven’t in a while. It is a good bargain and the salad bar and pizza isn’t too bad.
I think we haven’t gone in a while because the pizza variety at the buffet seems quite minimal now, and I don’t think I saw a thin crust, which is what I prefer, for the last two visits.
My wife liked the Alfredo pasta dish they used to have, but they stopped including chicken with it, so it is a bit bland now. They may have added the chicken back for all we know, but it was a significant reason we stopped going.
We have found that using coupons and specials the pizzas we get seem extremely low on toppings. I’m not sure if that is to compensate for the coupon deal, but I will never know because I don’t see us ever getting a pizza there for full price.
I’m not a fan of their pan pizza at all. It seems like the crust is just fried in oil.
On a positive note, I have seen that they donate coupons to my son’s elementary school for some events. I appreciate that.

Really good pizza, fair service and nice restaurant. This was our first visit to the Richland Hut and it is very nice. Salad bar, although small, is really good. Who else serves green olives on a salad bar? (I love it)!!! I would have given 4 stars if our server had been a little bit more attentive to us. She was nice but just seemed to disappear once our order was received and we waited forever to get drink refills and our ticket to leave. I eventually had to ask another server to help us. That detail aside, the place was very clean, nice atmosphere, and the food was great.

This place was pretty darn good. Met my husband here for lunch and ordered a normal pan pizza. We were apparently unaware what a hit the lunch buffet is. We sat nearby and watched as everyone else in the restaurant (literally) enjoyed the buffet. There were a good number of options for pizza, breadsticks, pasta, and salad and it was quickly stocked with fresh pizza. Service was very good and friendly even though they were packed. If I worked closer and wasn’t counting calories, I’d be here for the buffet quite frequently!

Average pizza, average price, average service.

You can’t beat the value, especially for the lunch buffet. There’s other places for rock-​bottom prices, but you get what you pay for. Sometimes the wait can be longer than normal during busy Fri or Sat nights, but it’s to be expected from the busiest pizza place in town!

WOW My review got lost!
My family likes going here at times. Their delivery hits the spot often.
Looking at it from a health food perspective– ugh.

We come here everytime my hubby wants to eat Pizza… Last Saturday was the first time we called in an order for delivery since it was late already. They are about 2 mins away from us so I figured it wouldnt take long. I asked the lady how long and she said 30 to 45 mins. Okay… Then the waiting 30 mins passed… no pizza… 35 mins still nothing after 45 mins my hubby was starting to get irritated so I called the lady back and she said the delivery man left like 15 mins ago… told her our house is just few blocks away and she said she thinks is 10 mins ago… she said its coming any time now but 15 mins after still no pizza… Geeez… where I used to live if they say 30 mins and no show the Pizza is Free… In other words I dont think the guy really left when she said so… I think they forgot about our Pizza… well it finally came after 10 more mins. If we were not hungry we will not accept it.