I can always count on this Radio Shack in Washington Plaza to have what I need, especially when it comes to batteries of all sorts! Most recently, Garrett not only helped me find the right battery for my fitness tracker, but before he sold me that one, he tested the old battery(no good) and then put in the new battery to make sure the battery was the problem and not the tracker itself. This all took time, but Garrett was pleasant and patient the whole time! I’ve had similar experiences with other people who work there ~ Garrett just happens to be the most recent one :-)
Amber R.
Évaluation du lieu : 5 Richland, WA
I buy all my phones here, the staff is always so accommodating and helpful. Today I went in I wasn’t buying anything but I needed to switch my service over to a different phone and they gladly helped me. I really appreciated it. They really take the time to walk you through your new electronic and help you set it up. Most places don’t care they are just trying to make a sale, so glad these guys do! Thanks RadioShack!
Megan S.
Évaluation du lieu : 5 Pasco, WA
I came in needing a special adapter for my auxiliary audio cable. When I mentioned that to the clerk(in less than technical terminology), he instantly knew what I needed, took me to it, and selected it from a mass of adapters that all looked very similar to me. Bless his soul. Prices, to me, were reasonable, because I’m not sure I could have found that adapter anywhere else. It was around $ 5-$ 6 dollars. Seems reasonable enough. I’d recommend this place for anyone needing a specialized electronic component. Seems like the guy working there was VERY knowledgeable, so if you have questions about anything electronic, this is probably a good place to get answers.
Ann A.
Évaluation du lieu : 1 Pasco, WA
Sadly uninformed and unempowered staff. I brought a return in an unopened box with a receipt. It was purchased in Oregon. After spending 45 minutes with a sales associate, I was sent away without a refund. The status of the return was not in question but none of three associates could figure out how to refund without sales tax. They called the Kennewick store, but no one knew how there. I was told to come back the next day when the manager would be present but when I asked when I should take off from work to return, the associate said, «I’m not authorized to give you that information.» when I asked for what they recommended as a solution, then, I was told to go to the Kennewick store(even tho that store offered no solution when asked minutes before). I did return to Richland on two subsequent dates to see the manager but he wasn’t in and the associate couldn’t tell me to return. Hence, I will spread the news of DONOTSHOPHERE.
Corey G.
Évaluation du lieu : 3 Richland, WA
Whenever I needed to pick up a T-connector, funky cable, or other nerdy-techie things, this is where I go. The staff is knowledgeable and helpful. Their prices can be a bit higher than other places(namely online), but if you need something in a pinch this is a place to go. I also had no problem with exchanging a T-Connector which I had no use for.
Cathy G.
Évaluation du lieu : 5 Seattle, WA
This is a small town! The Radio shack staff are friendly and answer questions! I got my cellphone here in a rush due to an unexpected need — our landline went out and there woudl be a 3 – 7 day delay before definitely getting it repaired! I recall Joel being so friendly and helping me, answering questions etc. Today I went in with questions about my new planned purchase and I got the manager — he answered them simply with good cheer! Check out the comparison review of Radio Shack in UW area! What a contrast!