Burger King

Bad service. they got my order wrong! And it was cold. I ordered and number 1 for breakfast. They gave me a ham croissant. My mom ate it but. i took pic and called them three times… no answer only fast busy signal. Lousy… i going back to complain.

I payed for a meal and chicken fries, got my meal but not the chicken fries. Tried to call in but nobody wants to answer my call. Plus the guy HECTOR did not give me my receipt. Thanks for ripping me off. Do I have to drive back to pick up my food they left out? I’m already on the freeway heading home.

Shout out to Ricardo for great customer service! Im not sure what all these lames are blabbering about. They are probably just the people who say they have screwed up orders to get more in return because they sit on their broke @$$ waitin for a check. ALSO You guys should treat these workers more like human beings and not your slaves. You dont deserve the world. You came to burger king. Which is a reflection to the type of lifestyle you live. Its called fast food for a reason. It aint gourmet. Its called get real kids. alright i hope you got a reality check. If not, get lit and then read this again… Peace.

This place has been remodeled and has been under new management for about a year. Service and quality have greatly improved. The environment is inviting and very clean. What a turnaround!

I got absolutely nothing that I ordered. I guess the employees at this location aren’t qualified to place two items into a bag. –0 stars

If I could give this place 0 stars I would. The last few times we have been here service has not been great.
I will focus on todays experience as it is what prompted me to review Burger King, but please understand this incident is not isolated.
Lets start with the fact they forgot to give us our drinks. Then we get home and to our surprise the Big King Sandwich is anything but big… Its so small comparable to the regular hamburger from McDonalds. My whopper was so flat and unappealing, sad looking. Then some of my french fries were uncooked.
My boyfriend finally got home with our sodas, they were flat. To end the disastrous encounter they had no ketchup or milkshakes… Never going back to this establishment again!

I WANT to give them TEN stars for service and kindness. I am giving them four stars because I don’t usually eat burgers anymore but after a tiring day I went to BK because my husband, who is disabled, wanted their Swiss Mushroom King and some fries. Everything was fine, I got my order, Hector (at the window) was a sweetheart) and then my car DIED. I had just gotten it out from a repair shop and it just DIED, stuck, at the head of a long line. I was mortified and helpless and I did NOT want to upset the employees or the line behind me. Within minutes, the manager, Armando, and a female and another male employee showed up behind my minivan and pushed me out of the line and onto San Pablo AVe. I thanked Armando profusely and will NEVER forget their kindness. Sure, they didn’t want to inconvenience their patrons or mess up their business, but they were so kind and NEVER made me feel like the pain in the ass I KNOW I was creating for them. My husband was happy with his food and even happier about how nice they were.

The place was not busy and yet I was left standing there. Cook in the back saw me and didn’t say anything. Waited a few more minutes and then I left

Arrived at 8:25 and was denied service. There were other people eating inside the restaurant and yet I was not allowed inside to order food. If they really close the dining room at eight, that’s ridiculous. And if they close at nine, it’s false advertising. Needless to say I won’t be returning.

I went and gt my friend a BK King it was cold I requested for a 2^nd one it was warm, they cooked me a 3^rd one the hamburger was so small for the size of a small burger w/​2 patties. The hamburger was $ 3.99 looked nothing like the advertised one very disappointed.

This place is ghetto but isn’t even in a ghetto neighborhood. It just sucks here, run down. You can see every attempt at remodeling from every McDonald’s franchise era from the 80s through the 00s and it’s just lame. The service is just weird and aggressive. They should shut this location down.

They haven’t screwed up a drive through order yet… so… that works good for mel

It’s ok, fast, but some of the workers aren’t that friendly.

Typical Burger King. No problems. Near the freeway and there’s a drive through. Nothing out of the ordinary.