Kroger

I like Kroger because they have everything I need especially their fresh produce. it’s clean and stuff are usually on the floor helping ppl. Recommended.

I visit this Kroger’s quite often. Customer service is fairly decent. Half the time at checkout the cashiers look like they hate their job and they’re close to going postal if I ask them to do a price check. …Sigh…
One thing I love is the New York crunch rolls they have. Omg! AMAZING. Every time I come here I always get a free sample. I act like this is the first time I tried it. Pure heaven… until I notice the price slowly increases every month. Pure Hell. oh well. They are still good. If you love sushi. Pleaseee check them out. :)

It will always be worthwhile to drive out of your way to avoid this store. There will never be enough lanes to get in and out quickly.

Part of the issue with this Kroger is the comparison that is bound to be made with the Kroger on Cary Street. In essentially every way this Kroger is inferior. I mostly shop for produce with some meat/​fish/​dairy peppered in. And the selection of all of these in crummier than that of the other Kroger but for same price. I know that Kroger is not the best place in the world to shop for produce anyway, but in comparison to the produce at other stores and even other Krogers, the fruit and veggies here just look sad. The location of this Kroger is actually more convenient for where I live but given the choice I rarely shop here.
There is one shining positive that does compel me to come here from time to time which is the Kroger GAS! This place allows me to spend my Kroger fuel points, so I usually fill my tank here when convenient.
P. S. If you are interested in hipster people watching this Kroger has one of the highest concentrations of Richmond variety hipsters outside of Lamplighter.
Update: Went here for groceries again recently. Saddest produce ever!

This is not a very well managed, maintained store. The hot food is mediocre. The seafood and meat sections don’t seem very clean.

I never understand the hate for this Kroger. It’s always well stocked — I rarely fail to find what I need — and it has great selection, from international foods to organic/​natural items. The staff is always helpful and friendly and the prepared foods are really good. They can hardly help the insane parking lot (people do drive badly in It) and frankly, if people have a problem with the clientele — I mean, everyone has to shop. Maybe don’t be a snob about it? I’ve ordered special cuts of meat from the meat department several times and have always been happy. I also appreciate the variety in the deli department. My sole suggestion would be to increase the variety of the produce a bit, but they definitely have what I need, no question.

Absolutely hate this Kroger! The workers look so dull and lifeless. It’s always packed and the parking lot is a nightmare!

Nothing wrong with the Kroger. People are butt hurt and mad because God forbid they have to drag their pathetic soul a tad farther due to parking. It’s next to VCU, what do you expect? Always good deals here.

I don’t get why this Kroger only has ²⁄₅ stars… I think it deserves all 5 lol. Every time I’m walking around inside, the workers are always friendly, nice, and helpful. During the days where it is packed and some vegetables aren’t in the produce section, they’ll bring it right out as soon as I ask. That rarely ever does happen though. I really like how everything is very organized here at this Kroger and the produce section is constantly tidy and full. Also, love the sushi tastings because they’re so good and the cute asian sushi makers are so nice.
This place is convenient, neat, always stocked, and pleasant to shop at with the helpful and friendly workers.

This is my (and most of the other VCU students) go-​to grocery store. No matter which day of time of the week it is, this Kroger is mad PACKED! Parking lot is always full and traffic is expected. On top of that there’s always a handful of locals hanging out outside of the store.
The parking situation may always be hectic but the staff here is so very friendly and helpful. I’ve literally had 5 workers greet me during my 30 minute grocery shopping today. The ladies at the bakeshop are very sweet as are the stockmen.
I always use self-​checkout as there are plenty of them at this location (about 12). My complaint is that the people who watch over the self-​checkout are lazy and more into conversating/​gossiping with each other. It literally takes them couple minutes to come help if my blinker is on.
This isn’t the cleanest Kroger but it’s usually well-​stocked and they have great deals here.

Ok, I’d like you to close your eyes for a minute. Now, imagine your worst nightmare. Maybe, for you, it’s a stressful work dream or one of an unfaithful partner. For me, it was my first nightmare as a child. I’ll spare you the details, but know, it was awful. It still imparts fear, hatred and worry. It’s one of my least favorite things to think about. When I have the misfortune of shopping at this Kroger, the emotions I feel are akin to those felt while dreaming that awful dream. I want to run, screaming, as fast as I can to my car, pretending what I’d just experienced never really happened. Run, as fast as you can, to the Carytown Kroger.

This is the closest Kroger to my apartment, so I come here fairly regularly. However, it’s more out of necessity than choice, since this is probably my least favorite of all the Krogers in the Richmond area.
This place is ALWAYS packed full of people in the store and cars in the parking lot. (TIP: park FARTHER AWAY from the store in the lot to make getting out easier, it’ll burn calories to walk a bit more and save you time, so go for it.) The parking lot is full of runaway carts, making you have to work for your space occasionally if you feel like dragging carts out of it. Maneuvering inside is a challenge given the small aisle size, and there are invariably people in the aisles too thoughtless to move to one side. This brings to me the next issue: clientele. Every other Kroger in the area I’ve been to has been great in terms of people being reasonable and respecting others’ space. That’s not the case here, with people being speed demons with their carts, or blocking aisles, or having loud conversations about what brand of adult diapers to buy. You may not be at the circus here, though you’ll feel like you are.
Product restocking is pretty decent, never needed anything I couldn’t find here, though finding those items won’t always be easy due to their sorting methods. If you loop around counter-​clockwise from the entrance, you can usually get your bread items, your specialty items going through the middle aisles, then pick up frozen foods at the end before going up to pay. Seems to work, anyway. The large number of self-​checkouts here is nice as well, and definitely drives down the wait time to ring yourself up and get on with your life.
One thing I like about all Krogers is their discount/​markdown bakery rack, here located near the donut case. However, you have a lot more competition for the good items here than in other Krogers. If you want some great deals on bakery markdowns all the time, head to the Kroger in Carytown.
Basically, if you can go to another Kroger (like the Carytown one), do that. If you have to come here, park carefully (AWAY from the front), get the smallest cart you can to help in navigating the store and its careless clientele, and have good timing on the markdown bakery cart. Best of luck to you!
Overall: 2.0 stars
— — — — —
Pros:
— Lots of self-​checkouts make getting out faster.
— Good inventory management.
Cons:
— Parking and getting out is a major pain. Park far from the front.
— The clientele here will make you wonder how people can be so thoughtless.
— For cheap stuff, you’ll have lots of competition, unlike at the other locations.

My goto grocery in this area.

New to Richmond. We tried this store because we were in Lowes across the street. Place was crowded and pretty much everything else bad that is said I other reviews is true. The only thing I will add, as we went by the meat section, there was a cart stacked with hamburger that was sitting out. We walked back by 15 minutes later, cart was still untouched and no worker was in sight.

Torn about this Kroger. It is the closest and usually has whatever I need, EXCEPT when there is snow or VCU is just back in session. Parking lot and store is hellish during those times and also after work, or during games. Gas with the kroger card is generally the cheapest in the VCU area. After one storm could not get any heavy cream, although another grocery store also did not have it. Prices are probably the best for big box grocery stores in the city. I think the deli and meat counter people are pretty nice.
Agree that the Carytown store is overall better, but can’t beat location sometimes.

this kroger is only good for their gas station n manager special sprinkles for 30 cents
otherwise i will rather go to the willow lawn location even tho i live only like a block or 2 away from this location
too dirty, crowded, un organized

This Kroger is close to VCU’s Monroe Park Campus. When I was living on campus, I did my best to avoid this location at all costs. I understand that its the closest Kroger for VCU students and all, but its just overwhelming to go into this Kroger. Its crowded all the time. I feel like I’m always in someone’s way when I go here. The environment is not relaxing at all. Compared to other Krogers, this location is dirty. The parking lot is always full. If there’s an event that’s going on around VCU or Broad Street, some people try to park here to get free parking. On top of that, people who park here don’t know how to park in between the two lines. My advice would be to go to the Kroger in Carytown. It much cleaner, bigger, and much less crowded than this Kroger. It may be a bit far from campus, but the drive will be totally worth it.

Our first experience at a Kroger gas station. Not one close to where I live, so while travelling around we ran across this one.
Of course, the set up for using our Gas points was beyond my meager ability to cipher, so we had to ask for help. Which was given to us by the staff there.
We managed to save 40 cent/​a gallon today.
Note to Kroger: We could use one of these gas stations a bit closer to home.
@Removeyourhat

Wanna go to Kroger?! Well skip this and go to the one in Carytown. I live within walking distance of this catastrophe and I will take the extra effort to drive away from it. Why? It’s a combination of VCU students and homeless people that make up the customers mostly. Not too friendly. But in addition to the customers, the employees don’t add to the experience. Long ridiculous lines, not even worth it.
You see parking? People can’t park and it’s always a struggle to deal with when a VCU event is going on that the cops have to ensure you’re not taking advantage of trying to get free parking.
Just go to the Carytown Kroger and you’ll see a world of difference a few miles will get you.

I occasionally come to this Kroger location. This Kroger is the closet grocery store in the VCU area. The store is usually busy with VCU students (during the semester).Spare yourself some time if you’re grocery shopping here. Sometimes, lines can be backed up. Service is usually average. The employees are friendly. Parking can be limit during crowded times. Theres a Kroger gas station at this location.