Some of the equipment is broken but the stag is really friendly and helpful. I have used the computer, it’s a little pricey but the copy and print are very reasonable prices.
Alec S.
Évaluation du lieu : 5 Rochester, MI
The Staff at this office was exceptionally considerate to us. Our experience began with a mishap. We had two design portfolios printed at our request for a total price of just under $ 300. We were not happy with the finished product and we expressed our concerns. We could not immediately identify the root of the problem, whether it was the color distribution from the printers in this office, or whether it was something wrong with the original files we submitted to this office. Either way, it didn’t matter; FedEx employees explained that they were here to make us happy and they worked with us for hours to fix the problem. We experimented with different prints until we ‘got it right’. Then they reprinted the 2 portfolios that day free of charge. We were in a bind as we needed the portfolios the next morning and the Staff at this store came through for us. Many Thanks!
Karen L.
Évaluation du lieu : 1 Rochester, MI
I have never reviewed any business on Unilocal but the rudeness, nastiness, and passive aggressive behavior of the female employee who was working 7−6−13 and 7−7−13 prompted me to write a review. On 7−6−13, I attempted to make large copies but i left the business because I was treated with irritation and distain by the female employee when I asked for assistance. I noticed that she was treating other customers with contempt too. I thought I would give the business a second try on 7−7−13 because I needed my large copies but unfortunately the same female employee was there. Again, I asked for assistance with the large copier and the female employee rudely and with barely veiled anger told me to figure it out and she walked away. I left the store without my copies along with the only other customer at the business who stated that she experienced the same rude and nasty behavior from this employee. She did not achieve what she had come to the business for either. I went to another FedEx Office business and obtained my copies and was provided polite assistance that I needed. If I could give this business a 0 rating, it would be more accurate.