I came here at 5:55pm Sunday evening and fk boi Eddie rodriguez approached with a look of disgust. I understand its 5 min to close but this is a field in which customer service should be a priority. I wanted to upgrade a phone and knew which one I was getting. He said I couldn’t upgrade bc primary account holder wasn’t present. he didn’t even give me a chance or offered me an option(note we’ve done this before and all it took was a phone call to get an approval). He completely shut me down and told me that those other places did it wrong. I myself have worked as a server for 10 years and have had people come in 5 – 10 min before closing and not once gave them bad service. This is unacceptable and corporate will hear about this.
Jeremiah M.
Évaluation du lieu : 2 Sugar Land, TX
The salesman was decent but the iPhone 5c I bought broke(swelled battery) within 14 days and they would not exchange or give my money back despite what the salean told me. I went to the apple store and they swapped it out hassle free. Don’t shop here. Go to the apple store or the att store in sugar land town center.