Midas

I called around for prices, and this was by far the lowest. Went in expecting cheap service, instead had a perfect experience. Ernie took care of us, and I’m definitely going back

SCAM!!! Not only did they talk down to me like I was some kind of idiot, they also tried to scam me into replacing parts that didn’t need to be replaced. Brought my car in for a tire alignment. They called soon after saying that I needed another $ 600 in repairs before they could do the alignment. My boyfriend went in and looked at the parts that «needed to be replaced» while the car was on the lift. He couldn’t see any issues and the mechanics couldn’t even point out what exactly was broken or worn. Nothing was wrong with my car. Went to drive home after I got my car back and the alignment was WORSE. Had to turn around and go back to Midas. Now my car drives straight, but the steeling wheel is tilted to the right. I’m contacting corporate, the BBB, and the attorney general’s office. Never going here again!

I went in for an oil change and they seemed fairly annoyed with my business. I have been in a few times since to try and get my tires rotated which they were incompetant to do the first time, and every time I go in they treat me like I’m such an inconvenience for them. Rude and I do not trust them.

I have literally spent DAYS trying to get my car fixed myself. I had everything done except cutting a small piece of metal from an old car speaker to place my new ones in. They helped me without a single hesitation and didn’t even charge me in the end. You have no idea how much time and money they saved me.
These guys definitely will have my business.

I really had wished I had read Unilocal before today. I would give a zero star for integrity.
My car registration is due by the end of this month. The last couple of months I’ve been taking my car to Midas in Sugarhouse. I’ve spent about $ 400-​$ 500 there and I thought I would take it there since they are an «express» place for testing and registration. I dropped it off about 8:30 this morning, they said it would take about an hour to get to it and an hour to test it. I said fine, I would be back and then went for a long walk. At 11:00 they called me and told me that I failed the safety inspection and that it would cost $ 1200 to get it to pass level. I was sick. I don’t have $ 1200.00. Anyway, as I was walking back I recalled that just two months ago they had done a «24 point» inspection and everything had been checked as green (for good) except the air filter, which I got replaced. So when I arrived I looked at the paperwork that the Ernie gave to me and received the same exact check list as before except now, most things were marked red and yellow. I asked the Ernie how that could be that just two months ago everything was fine. He said they «really don’t inspect the same things» when you bring the car in for an oil change and inspection. So I then told him that I was not going to get any of it fixed and that I was going to take the car to another garage and if they passed it I was coming back to get my money back. Well… I paid and drove right over to another garage. I showed them the list of all the things that Midas said I needed to fix. Not only did this garage pass my car, they didn’t charge me because I had already paid Midas AND they looked at all the things that were supposedly «wrong» and could only substantiate one, but it was an advisement — to replenish my brake fluid. They also found a loose tie rod, but it was the opposite side of what Midas had said.
I did not go back to Midas to get my money back, only because the other garage was so cool, but I did call Ernie and told him that my car did pass and that everything they said was wrong was okay; that they lost a customer and that I was not going to go back for my money, but I was posting this experience on Facebook because they need to be more honest. Ernie started rambling that they stand by their technicians and I just said «you were dishonest and that is not okay» and said good bye.

It’s like everyone here should be named Clem. Unprofessional and none too bright guy on the phones. Surly mechanics. And they tell you one thing and do another. They are goofy at best and slimy at worst. Nope never going here again. Period. Don’t trust these guys. My husband went to Unilocal first but then went anyway. It took them all day to patch a tired (allegedly) and fill it with air. Cost? Over 40.00. The Midas Touch is a reaming up the you know where.

THIS IS THE SECOND AND LAST TIME I’LL GO HERE! Went here for safety and emissions. Ernie tried to convince me that my power steering was leaking and new tie rods were needed. =$ 800!!! I refused it, went somewhere else, had it checked and they said it was fine and passed me in 20 minutes. Plus Ernie bad mouthed all the other auto shops around. NO WONDER SOMEONE DROVE THRU THEIR WINDOW!

I give no stars. So I had and oil change done not too long ago. I was upset then really bad service. Treated like I was an idiot. They said all the same things to myself as they said too two other people. Like it was there routine to screw people. To make matters worse a little bit of time has passed and my car starts making odd noise. Take it in (a diff place) and they told me I need power steering fluid. That it’s all over my car because when MIDAS changed my oil and checked my fluids, they didn’t put my cap on right and my power steering fluid everywhere and leaked it all out. The damage it’s done and could of done. How careless they are all they want is money. Customer service they have zip. Ur better off doing it urself google will help u better. DO NOT GO TO MIDAS.

HORRIBLE! NEVER GO HERE! WISH I COULD GIVE NO STARS! This place sucks — I wish I would have read these reviews BEFORE putting myself in jeopardy at this place. I get an oil change yesterday, and they manage to horribly screw it up. Something so seemingly simple, they royally screw up. I wake up this morning to a good sized oil puddle under my car (less than 24 hours after the oil change.) I decide that I will go back to tomorrow because it is Sunday and they were currently closed. I drive to my destination (about a 20 minute drive, mostly freeway.) When I arrive, I go inside for about 5 minutes. After which, I come back to my car and see a HUGE puddle of oil gathering underneath my car. It was on its way into the gutter and drain in the parking lot. I have someone check it, and so much oil has escaped that my car is now undrivable. Most of the oil that was put in the day before by Midas was now all over the parking lot and going down the sewer drain. I had to call a towing service through my dealership. Luckily they were also able to give me a ride– a ride to work and at this point I was already an hour late. My car was taken to my dealership and they are now going to start on my car first thing when they open tomorrow morning. Ken Garff will take good care of my car– unlike these fools at Midas. Learn to do an oil change. NEVER GO HERE.
They better smarten up or they will get run out of business. I had to learn my lesson the hard way today. Now I will only take my car to my dealership, Ken Garff, for maintenance– including oil changes. Tomorrow I will also see how Midas is in addressing the problem. I’m getting my money back. And hopefully my car will have nothing else wrong because of the oil problem. If it does, Midas is paying for that too. I will write another review tomorrow addressing Midas’ handling of my problem.
EDIT: So Midas was good in handling my problem. The owner called and was apologetic. He made sure to call me first thing this morning. Apparently they fired the guy who worked on my car. They also paid $ 82 of my bill at Ken Garff. I’m glad Midas handled this problem appropriately. I will still never return, but I appreciate their handling of my situation.

I was in here on 09÷17÷13 getting an emissions/​safety/​oil change done. I was absolutely offended by the staff person who was working at the time. He objectified me and insulted me, and failed my safety test.
No big deal that I failed, but I had my safety done at a jiffy lube prior to this, and they passed me. The only reason they couldn’t do my emissions was because their machine is too old. I take it to this place, and they tell me I failed? Sketchy. Especially since I told the creepy man he was bothering me. He didn’t seem to like that too much.
I can’t help but to never trust this location, and never go back there, and warn all young women never to go in there unless you want to feel like it’s the 1950’s all over again.

I went here yesterday for a exhaust leak after they looked at it the estimate was $ 1260 I about fell out of the chair. Called up Sandy Muffler and got a estimate for $ 160 the car is fixed and now I can buy my season pass at the Bird. Don’t pull wool over my eyes I’m a mechanic too.

Our son put his car in here for the state emissions test. In the process of that inspection, they found a front control arm that needed to be replaced. That control arm was also recommended to be replaced by the car dealership a month ago so it wasn’t a surprise. The price, however, here at Midas was substantially lower. They did the emissions test and control arm replacement at the cost they gave him and had it ready for us late afternoon. They explained everything on the computer readouts. They were very efficient and friendly and very customer oriented. They were a notch above the typical car repair center.

Had a brake job done on my truck. Claimed I needed new rotors (600 bucks, truck is a 1 ton). I checked the rotors after they had been replaced and they were fine, I actually had them turned and I reinstalled them. I had them replace a rear axle seal (that was completed and is still OK), and asked them to top off the rear end (never done) because it had been leaking. I also paid for a brake fluid flush (never done). I got the truck home and looked at the rear end to make sure they had pulled the bung to check the fluid, and they had not. Then I looked at the calipers and rear brakes and the bleed screws had not been cracked (need to do this to bleed the brakes and flush the system). I called and talked to the manager, he said bring it back. I arrived, they rolled it in and 5 minutes later said it was done. I looked and the brake bleed screws had still not been touched, and I blew up. I told the manager, he rolled it back in and I watched them do a totally half assed job of a system flush. It was a total joke. I left upset and decided to remove their rotors and put my old ones back on, and when i did that I noticed that the dust caps on the front wheel bearings had been removed by stabbing a hole in them with a screwdriver. They put the same caps back on, with a huge hole in them.
Anyway, I fought the charge (over $ 1000.00) with my CC co. and they said since I fixed the work myself I had no recourse. So, I have a 600 dollar set of rotors I didn’t need sitting in the garage and a massive hatred of this company. I should have done the work myself, I didn’t have time and I assumed they were a reputable shop. I was horribly mistaken. The place is the biggest fraud I have ever run into. Stay away at all cost, they will charge you for work they don’t do, sell you parts you don’t need, and are totally unwilling to make the situation right. Total con artists.