Subway

I came in at around 5pm last night (mothers day May 8^th) to grab an easy dinner before going see a movie. I was with a friend. There were two male employees! They quickly took mine and my friends order. I ordered a foot long veggie delite! Well when it came to our veggies in it I asked to have tomatoes out on it and the guy making my sandwich put tomatoes that looked they had been sitting all day or overnight!!! I’m pregnant and am trying to eat healthy. I actually got sick to my stomach after I had eaten the sandwich. I had to carry tums to the movie theater with me to keep from throwing up in front of my friends and during the movie. I will never ever again go to this location. I will drive over a mile to the next nearest subway to get better quality veggies!

Worst subway ever?! Takes forever for these people to make a sandwhich! Always new employees that never what they are doing and have to read directions step by step. Hmmm whats in a turkey sandwhich? Oh yeah. turkey! Duh. No one seems to speak english either! Always foreigner workers. So annoying to repeat yourself over and over and not be able to understand what they ask you! Don’t go here.
Veggies always look terrible too. Who wants pink tomatoes and rotten slimy cucumbers on your sandwhich?! Gross!!!

This is a great location! For the following reasons: You don’t expect a store to really know you by name. That is not true for this location! They know exactly what I want and are very friendly about it. I have been coming to this location since I moved to the area and I have seen the manager multiple times. She is friendly, but not only that she works with a smile on her face unlike some other workers I’ve seen at various locations. I always get a good amount of veggies and they don’t hesitate to give extra veggies when asked to. The workers are very nice, though I get the same ones most of the time because of the days I go in there.

Ghassan has absolutely horrific and terrible customer service, or lack there of! Went into this location with a corporate subway coupon and because he has never seen it he stopped what he was doing to call the general manager to verify my coupon for a free 6 inch sandwich! Never in my entire life have I been more disgusted by the lack of customer service! It took him ten minutes to verify the coupon was legit and in the meantime made me wait while he attempted to take pictures of the coupon to send to his manager at 10pm! Apparently the sun, moon and stars must not exist either because has never seen them so they can’t possibly be real! Who does this guy, think he is??? I walked in there with 72 – 10 Jordan 11s and a Louis Vuitton bag, like I really need to make a fake subway coupon for a $ 5 sandwich??? Not to mention I asked for spinach and jalapeños and was given two leaves of spinach and 3 jalapeños! Hands down the most stingy subway! When I asked for extra spinach I was given two additional pieces! I will never in my entire life come back to this subway! Someone needs to seriously teach Ghassan customer service! Please do yourself a favor and go to any other subway, except this one! Unless of course you want to be treated like a criminal over a 6 inch sandwich with four pieces of spinach on it! I will gladly drive miles out of my way to make sure this subway never gets any of my business ever again!!! In fact I am so admit we boycott this subway I have even looked up the 3 closest subways in the surrounding area all open until 11pm; Fenton parkway, Camino De La Reina and Mission Center Road — I urge you to keep driving past this subway and drive 2 minutes down the road to one of these other locations where you can be treated like a human being and actually have your sandwich made the way you like it without portions of vegetables being rationed out!

«Ronhesh» from this location, completely rude. No customer service skills. Please skip this location.

I always experience such terrible service when I come to this location. The workers are incompetent and rude. I ordered a specialty sandwich and had to ask atleast 3 times to add the bacon and Gorgonzola dressing that is supposed to go on the sandwich. Also, when I ask for EXTRA spinach and cucumbers I would like to get atleast more than one extra leaf… in all, they seem to be more concerned in busting the line than quality customer service, attention to detail, and menu knowledge. Definitely hope management sees the poor average of stars their location receives.

Thank you David and Rammy for always being awesome and making amazing sandwiches! You guys rock.

Hours not true. Got all the way here to find they were closed at 10:52. Kind of disappointed but there isn’t much else in the area so I’ll probably keep coming

I was just in here 5 minutes ago. The guy that made my sandwich I think his name was Mi? RUDE. I’m not going to say all, but MOST of the employees that work here are RUDE AS HELL. FIX THE PROBLEM!!! I live a block away & I’m sick of coming here & being helped by rude people. I suggest the «managers» start reading their Unilocal reviews once in a while, this place has great reviews… HA! …btw, there’s only a star because there has to be.

Don’t even deserve 1 star. Rude and not friendly at all. Wish this subway actually cared about their customers. The girls there are extremely rude and got snotty when I asked for more lettuce. She put a pinch of lettuce. I’m a vegetarian and got a the veggie sandwich. Come on! Never returning again. Whoever owns this location read the ratings!

Poor customer service and their machine wouldn’t take my credit/​debit card even though nothing was wrong with my card

I have given this place 3 tries in the daytime.
The first time I was here two female employees behind the counter were arguing with each other. They argued the entire time they made our sandwiches for us. I don’t like listening to other people’s personal problems when I’m eating — it makes me lose my appetite. We left with our sandwiches to eat elsewhere.
The second time I was here the customer service was okay, but the sandwiches looked like a mess.
The third time I came here for the $ 2 December deal. I love Subway’s meatball marinara sandwiches, but the employee that made the sandwich did a poor job. Her apron kept rubbing against the sandwich while she was making it. She cut the bread all the way — making it a top bun and a bottom bun which was very difficult to eat later. Everything kept falling out of the sandwich when I ate. The ingredients looked fresh enough behind the counter, but something about the sandwich just doesn’t taste like the sandwiches at other Subway locations. :(
The employees need customer service training.

I totally agree with all the negative comments, avoid this subway! I hate going here but it is with in walking distance from my house, although I will drive the two miles to the other subway

Horrible service in the day time!!! Farrah and Saraa don’t care what your sandwich looks like or what goes in it. They mix vegetables and put stuff off the counter back in your sandwich if it falls out. They don’t CARE at all about their customers and are STRAIGHT LAZY! I won’t be coming back here unless its later at night when they guys who actually know what the definition of GOOD CUSTOMER SERVICE is are working.
One of the girls clothes was rubbing all over my sandwich as she was making it, gross! They need new training or better staff! Really pisses me off because I come here all the time and it’s right by my house.

Don’t go here! been here twice and the Mexican chick has an issue with her job so takes it out on your sandwich worst subway I ever been to bad service and bad quality

Very nice and excellent service!

Fast, fresh, and good food. Good service

I wish there is negative stars, so I rate it negative, this is not a subway, it is crapway!
Place smells bad, not very clean and has nothing in common with any classical subway restaurants.

One star here because
There’s always something better
Next time… burrito.

SHIESTY MCSHIESTERTON!
I barely got any vegetables on my sandwich! I got 4 pieces of tomatoes. 7 slices of green pepper and 10 slices of red onion.
Only did I have to ask did they put a little more lettuce on my sandwich.
WTH MANG!