Arby’s

I went to this Arby’s today. I pulled up to the drive thru speaker at 10:19. I waited until 10:24 and no one answered the intercom. I left. Unfortunately it was the second time this has happened to me. I drove 25 minutes from my house to go to this place then waited 5 minutes at the drive thru intercom only to drive home empty handed. So I spent almost an hour of my time and gas in order to try and give this place my business. Good news. I’m not stupid enough to go there a third time.
This place is a dump too. It’s practically in the middle of a homeless encampment. I wouldn’t actually go inside to eat there since the few times I have the place hasn’t actually been cleaned. I guess I liked the food more than I minded the condition and location of the place.
So the service sucks; the place is filthy and you’ve got to walk a gauntlet of homeless to go inside. It’s too bad. The owner seems like a real nice guy but he’s in over his head.

This place is a pain. Waited in the drive through for ages– 2 cars actually cut out from in front of me because it went so slowly. When it was finally my turn to order, I sat there waiting. Waiting. Waiting. Then finally I said, «hello?» and was immediately greeted by the cashier who took my order. Wth? Shouldn’t you start the conversation? Then once I received my food, it was made so sloppily that I couldn’t even unwrap it without needing to use all the napkins provided in my bag. Which to say was 2 (two!). Goodness people, if you’re going to make a sandwich that has sauce spilling out of even the wrapper, perhaps more than two napkins would be nice to supply. What a mess.
If you ever decide to give it a go, definitely make sure that you budget enough time and request lots of napkins!

Was caving Arby’s and came to the one on Snell and could not believe how dirty it was placed my order and got reheated fries my coke tasted so bad it had a nasty after taste

Ive always loved Arby’s Roast Beef and Cheddar sandwiches… can’t say more than that. It’s a fast food place… and in many ways I’m glad there isn’t one close to where I live otherwise, I’d proably eat there way more than I should. But. with that said… again, I simply love their roast beef sandwiches… even though it’s just run of the mill fast food.

Arrived at 10:34 drive thru light was on and a gentleman was in the store, paused for 3 mins looked at the menu. Pulled up to order sat there for 2 – 3 mins. I said hello … No reply… I called the store phone line — no answer. Lights on the menu shut off not even a sorry we’re closed. nothing! Very rude!

I got the house smoke burger cost 7.5 $ after tax and i feel like just meat meat and meat! I like the bacon inside cuz it thick and smell good! Just for peaiple who like meat, no vegetables

I quit going to this store because standing for over 12 minutes at the counter with no one in front of me and watching myself age is not productive and I can do it at home. And after three visits like that, it’s not going to get better.

What you would expect from any Arby’s nation wide. Avoid their Italian Sandwich like the plague. I tried it and there was nothing Italian about it! Stick to their roast beef with lots of Horsey sauce

I went back again today, and Juan was working the takeout window. Although he had a lot of customers coming through, he handled everything efficiently and with great friendliness. When I pulled up to the window to pay, he was taking another person’s order over the speaker and said hello, acknowledging me even while he was busy, the mark of superior customer service. I also said I loved their Horsey sauce and he loaded me up with packets of it. Thanks, Juan!

Ants in my soda. Manager offered to fill it up from the drive through machine. That’s it. The employee that saw me walk up with my cup said «got ants in your cup?». They know it’s a problem yet it’s not being addressed.

I grew up in Texas & am a true aficianado of BBQ brisket. So when I was bombarded by the Arby’s commercials featuring their brisket sandwich I had to try it last week. The sandwich size has been reduced & they’ve raised their prices, a double ripoff. The food you receive does not even remotely look like the TV commercial or the color photos over the counter. I hate it when I spend over $ 12 for two tiny sandwiches & we were still hungry after finishing «lunch.» I may boycott Arbys henceforth.

A place for meat lovers. They DO HAVE the MEATS, however, the bread if you keep it longer than usual doesn’t really hold up good. I had the triple meat sandwich with turkey, roast beef and bacon. I should have been happy cause it was a thick pile of meat… but it was just OK.
Likes curly fries, simply because its curly fries.
Went here with the fambam after visiting rellies in the area. The place was sad with just a couple having their dinner. There was someone on the counter and we didn’t wait too long to get our food which is a good thing. Because of the sad ambiance, we just took the food to go and didn’t linger long.
Honestly, I had better expectations…

This Arby’s used to be decent. Maybe going the last hour before closing was the problem. Night shift = lazy. Giving someone old meat that’s hard is disgusting. I took the sandwich back received no apology was only offered another sandwich. No thanks! I just at least wanted my money back. The service has definitely gone down hill at this location.

Food is always Arby’s quality but the service here is horrendous. I don’t know why I come back, it’s close to me, but on more than one occasion I have had to wait over 25 minutes for my order to go. They seem to pay more attention to the drive-​in and the employees here don’t seem to care. Too much horse (radishing) around in back.

Shout out to who ever created Arby’s smokehouse brisket burger, heaven in ur mouth!!! Even though they brought regular fries vs curly that I ordered, they quickly fixed their mistake. Ohhhh yeah, and did I mention that smokehouse brisket burger is the sh*t!!!

Theres a super friendly & ADORABLE girl named naudia that works here, omfg i love her ! her cousin adrianna (white girl) works here as well; they were amazing together. theyre super friendly nd so cute ! As long as theyre your cashier, youll get great service. I love when naudias working because she always knows my order and makes sure i always have what i want.

after watching a commercial about the Hawaiian bread with their roast beef.
i was having major cravings. i think this is the only arbys around san jose area? and luckily im not tooo far away.
something different from mcdonalds or anything that is the «usual»

It’s pricey, but I don’t care. It’s delicious!
I wouldn’t come here as often as I have been the past few weeks, but when I left the drive-​thru one night, the guy handed me some coupons… dude, I am not gonna say no to the deal!
curly fries– so good!
classic beef and cheddar — can you believe it’s better than a BURGER!?!
potato cakes — they’re like half sized hash browns, so good and flaky
oven roasted turkey — juicy meat, it’s nothing like an overcooked thanks giving dinner!

This location has been around forever, and his been ghetto as hell forever as well. The facilities are old and decrepit. The people are frequently rude, and they often don’t honor coupons or the same specials other Arby’s locations are running. For as long as I can remember, this place has been a pain in the ass. It’s a rare and desperation occasion that I find myself going there. I would avoid and go somewhere else nearby.

My mom was craving Taxi’s curly fries and I had to break the news to her, but eased her pain by offering to pick up some curly fries from Arby’s.
Drove all the way here from Silver Creek Valley… probably not practical for a regular basis type of thing but totally worth it since we had cravings.
The place was clean and the workers were efficient and helpful. I ordered: their new Angus three cheese sub whatever combo with curly fries, a bacon roastburger, a large order of curly fries, a small order of homestyle fries, an apple turnover and a cheery turnover. The cashier read the order back to us but we still got the wrong thing!
We got a medium order of curly fries (that came with the combo), and large AND small orders of homestyle fries … my mom was not happy when I got home. The curly fries are the only reason I went! =(
My brother really liked his sub though, said it was very saucy and rich in taste. I had a few of both styles of fries and they were just as good as I remembered from 83 892 892 years ago when I’d go all the time after school with friends. Although I don’t remember the portions being so small…
No regrets coming here today, but I’ll have to inspect the bag before leaving next time =/