This is a great McDonald’s location. It has a drive-through. It is spacious and clean. Most of all, the people who work here have great attitudes, our friendly and have an infectious energy. The menu is a standard McDonald’s menu and the point of McDonald’s is that the people there are trained to make things the way you expect them to. They do that just fine. Best of all, breakfast is now served all day long, which I just love because sometimes I just have to have an Egg McMuffin at three in the afternoon. I’m not kidding. When craving like that hits, you gotta do something about it.
Mark D.
Évaluation du lieu : 5 San Jose, CA
Every year we feed the homeless and we buy 50 to 70 bags of hamburgers and fries at this McDonalds Claudia the manager is awesome takes great care of us great service highly recommend this branch
Victoria M.
Évaluation du lieu : 1 San Jose, CA
I don’t ever really like to review fast food franchises but in this case, I will! This location sucks! I have been here a few times and every time I go here, the temp of my damn burger is hella cold! Like the patty has been sitting around or something! I’ve never had a problem with most Mickey D’s they usually always get it right, but this one needs to get it together! I hate eating a freakn’ cold ass quarter pounder. That makes 3 times already. Never going back here.
Mai P.
Évaluation du lieu : 2 East Bay, CA
decent service here n newly remodeled n modern looking mcdonald compare to other locations. i almost feel like im at a high end fast food resturant. i want to give another star for looking so beautiful but i’ve always hated their food since i was 13. i come here for the apple pie or ice cream on a cone. love their vanilla ice cream! there’s more then one speaker at the drive-thru. dont be confused or talk to yourself… there’s signs tat tell u where to order at. one thing i didnt like was to be charged .79 for an apple pie wen every other location charge 2 pies for $ 1.00. I’m either paying .58 cents more or getting one less pie or both. ;-(
Jason B.
Évaluation du lieu : 5 San Ramon, CA
Just got off work after a very bad night and was craving some McDonald’s. The gentleman at the window Collin helped me greatly tonight. He was polite, friendly and made my complicated order easy. I greatly appreciated his service and hope he’s acknowledge for his value. On top of that, the food was delicious. Best McDonald’s I’ve had in a while. Will definitely be back. Thank you again for your help Collin
Jenny T.
Évaluation du lieu : 1 San Jose, CA
Management, you need to do a better job. Luke warm food and fries. careless assemble of sandwiches. Diluted iced coffee became diluted AND overly sweet when they tried to **FIX** IT. I came here one other time to buy a parfiat. It got it fast and the staff friendky. When I got home, I noticed my parfait had no fruits in it. Lol
Steve K.
Évaluation du lieu : 1 San Jose, CA
Absolutely filthy and disgusting! I never eat out much and especially not McDonalds but I didn’t think my experience at this one would be sooo gross. After a crazy day of taking someone else to the emergency room and doctors while running back and forth I was forced to seek what some would argue to be some nutrition from McDonalds. At 5:30 am I drove through and ordered a bacon, egg, and cheese biscuit with a drink. I got home and started eating and after the 2nd bite smelled something awful and putrid. Upon further inspection there was a burnt thick greasy tar like substance on part of the biscuit, egg, and some stuck to the inside of the wrapper. This is the type of tar residue that only appears from weeks or months of not cleaning an industrial stove. I know this cause I have worked in fast food before. It smelled so bad that I threw the rest of it in the trash and chalked it up to a lazy employee who hadn’t cleaned the cooktop or spatula and I brushed it off. Now due to my bad decision making Rob Lowe personality I drove through the same spot at 11pm that night. I was so exhausted I had almost but forgotten the biscuit from 5am that morning. I ordered a cheeseburger no pickles no onions, fries, and and Dr. Pepper. Made it home and started eating. All of the sudden I smell the same grotesque funk on my burger and thought to myself NOFREAKINWAY! I inspected my cheeseburger to find the same black tar substance on the inside of the rapper and stuck on the top of the bun. I tried to inpect the meat patty but it was already so dark I wasn’t even sure I would be able to tell. once again I touched this substance and it was super sticky and smelled horrific. I immediately called the McDonalds to express to the manager what I found twice that day. She answered the phone, broken english, and couldn’t understand what i was explaining that was found on my food. I asked her twice directly yes or no does she know what tar is or a thick black rubber like grease build up was and she could not respond. She would just stutter and repeat«If you not like you food you con come een and we remake for you.» I asked her if the was another manager present and she said no. I asked her if there was a manger that worked there who’s english was there first language(no offense) She said yes and that someone would be there tomorrow. I asked what manager to ask for and she said she could not give me managers names. I asked her to have a manager call me back and she said she could not take down customers information and have a manager call me. I’m not interested in a refund and the managers just need to do there job and have their employees clean the all but obvious dirty, filthy, disgustingly sh! tty azz kitchen. For your information I aint lovin it. I will be contacting there customer feedback section on their website although it probably won’t matter cause I probably have cancer now…
Julie M.
Évaluation du lieu : 2 San Jose, CA
I know its McDonald’s, but seriously they always mess up on my order, and they are never fully stocked on anything! Such a disappointment… customer service isn’t bad though, but check your bag before you leave!
Rebecca D.
Évaluation du lieu : 1 San Jose, CA
This place sucks! They never get our order right! Even with the sauces! Why would you give someone BBQ& honey mustard when they asked for SWEET&SOUR?! Sometimes they don’t even give you the sauces you ask for. Definitely make sure to check your bags because these idiots always find a way to screw up!
R Justyn B.
Évaluation du lieu : 1 San Jose, CA
I go here just because it’s the closest McDonalds to my house. Seriously, CHECKYOURORDER!!! I can’t believe how often they leave items out of my orders. Every other visit, they screw up at least one item. I think it’s a contest among the employees. It’s the only explanation that makes sense for how friggin often they screw up the simplest order. This review was triggered by my last visit where I ordered a happy meal. Keep the toy I said, I’m a grown man. Of course I was dumb and forgot to check the order until I got home. After all, HOWDOYOUSCREWUP A HAPPYMEAL??? So I get home and find there are no fries and as a consolation prize, they included the happy meal toy which I said I didn’t want. I honestly think this is the worst run McDonalds in the South Bay.
Connie T.
Évaluation du lieu : 1 San Jose, CA
This place sucks!!! Every time me and my boyfriend go it’s usually really late because we both work late and every time we go we get the same red haired angry women. She is so rude and disrespectful towards us. And dude would it kill her to smile or at least try to have some positivity. Bitch.
Al t.
Évaluation du lieu : 1 Sunnyvale, CA
Not only did they screw up my order 2 times, the Hispanic manager lady refused to issue me a refund on my order. This actually just occurred less than 30 minutes ago. I was so disturbed by this ordeal that I lost my appetite and just went home. I will be calling my credit card company tomorrow to have the charges disputed, and also will be calling McDonald’s corporate number tomorrow to inform them about this great employee they have running this particular McDonalds. Never will I go back to this crap hole. While I was there for 15 minutes, I witnessed 4 other orders that were made incorrectly, and this Hispanic manager lady basically giving poor customer service, and a bad attitude towards all the customers. Stay away from this McDonalds. There is a Jack in the Box across the street, a Togo’s in the same plaza, and a Subway across the street as well.
Micah F.
Évaluation du lieu : 1 San Jose, CA
The workers are usually rude at McDonald’s. The food is extremely unhealthy for a person. Plus, there are so many other good places to eat than McDonald’s. 1 star, I hardly ever go there.
Angelina A.
Évaluation du lieu : 1 San Jose, CA
On two different occasions I came to this McDonald’s. On both times I came across two different rude Hispanic female managers. (I’m only referencing their gender and race in case a store/regional manager reads this and can talk to them) Their work ethic is disturbing, unfriendly, unprofessional, and sad. The issue… simply using a McDonald’s app coupon in the drive-thur that was NOTREDEEMED and was made to come inside if I wanted to use it… this is just one issue. SMH! PLEASERE-TRAINTHEEMPLOYEESONCUSTOMERSERVICE. THANKS
Shawn M.
Évaluation du lieu : 1 San Jose, CA
Worst McDonalds ever. Pretty much every time we have gone here they have screwed something up but this last time was the worst. I ordered a quarter pounder BLT. The kid behind the counter stared at me blankly. When I got my order it was a quarter pounder deluxe. I took it back and ask for a quarter pounder BLT. A different person looked at me blankly. Finally a supervisor type person called to the back that she needed a quarter pounder BLT. After waiting 15 minutes I still did not have my burger. I had to ask for it again. After about 5 more minutes I finally got it and walked out. Later I opened it only to find another quarter pounder deluxe. They have a big banner in front of the restaurant advertising the quarter pounder BLT. Why is this so hard.
Satnam B.
Évaluation du lieu : 3 San Jose, CA
This McDonald’s was finally remodeled with a drive thru. How it existed before without one is bewildering. Food is your typical fast food fare, I still like their french fries and vanilla milkshakes. They have added healthy items like salads, don’t think the apple fries are actually healthy but it’s nice that they are trying. Not a fan of the burgers, I wish they carried a vegetarian kind like Burger King. Staff is helpful, food is normally hot and you can be in and out without too much drama. 3 stars since they lack a vegetarian burger on the menu.
Victor G.
Évaluation du lieu : 3 Oakland, CA
Mcdonald’s has a lot of food offerings, most of it unhealthy. their coffee, however, is better than most out there: superior, american’s best, apfel’s. farmer’s-the usual offerings at coffee shops and donut shops. brew: large coffee(1) –smooth coffee, so so body, above average service. –4 stars. 3.5 maybe drips: –parking not a problem –cheap!
Tina N.
Évaluation du lieu : 2 San Jose, CA
Drive thru for my brother’s dinner. The double cheeseburger with fries and drink meal: $ 5.96. Nothing special. That is all.
Lorianne L.
Évaluation du lieu : 3 San Jose, CA
I recently used the drive-through at the newly remodeled McDonald’s by my house. I thought the placement of the menu board was odd. There was nothing leading up to the speaker box to help people as they figure out what to order. The only menu was actually placed around the curve, yards in front of the spot where you order. I know I’m old and I wear glasses, but that was ridiculous. Luckily I knew exactly what I wanted, the line moved quickly, and my order was correct.