The Joint Eatery

I am a happy customer!!! I just tried this fairly new place and I was more than impressed. I ordered the burger and the smile on my face cannot be removed!!!) I am definitely bringing my family here. The hostess was very attentive and sweet. The atmosphere is really upbeat and I loved the music they played while we ate. I’m recommending this place to my friends too! The burger was unbelievable! Awesome!!!

The Joint was delicious! We got the carne asada steak fries to share, I got the steak Cobb salad and he got the sourdough burger. Everything was so good & the owner was super attentive. Even the background music was good!
They’re having a special through February — 20% off on Fridays in February for date night.
Will definitely go back!

I had come by for another attempt and wasn’t blown away but wasn’t disappointed. I had ordered the Grilled Sourdough Burger and it tasted great and was cooked medium as I requested and the veggies tasted fresh, but the burger did get a bit messy. The staff was very attentive and considerate of any needs that we had (checking on our drinks, closing the door to keep us warm, cleaning up our table).

The food was good we give it 4 stars. Had carne asada fries, yum!!! And a joint burger which was huge. Average burger.
We went with a group of 5. 3 people got their food after about a 15 minute wait. The other two people didn’t get their food for another 20 minutes. We sat there and waited 20 minutes while our friends ate. They had finished their meals before our burger and fries even came. We put our orders in at the same time I don’t know why they split the cooking into two. Time to get a better chef

Came here on a Friday night — not too busy. Side note — Google maps has this as across the street from where it really is, so location may take a second to find. Someone should really fix that. I was confused for like 2 whole minutes. Anyhoo, I digress.
I ordered the new tropical burger and my friend ordered the turkey stack. Both of us got fries, though I asked for mine extra crispy. Despite the fact that my fries were not extra crispy (they came out exactly the same as my friends) and that they were out of tomatoes, the food here was still excellent. My burger especially was one of the best I’ve had in a while. The manager/​owner (?) lady was also super friendly and made sure to ask us how everything was.
Overall, awesome place, highly recommended. I’ll be back for sure!

I will absolutely return, this place is great and the staff is amazing! I had the grilled turkey breast sandwich which I recommend.
The hostess allowed me to exchange coleslaw for the steak fries. The mix of sweet with savory was perfect.

Me and my boyfriend came in randomly to try this place out, and we were extremely pleased with the service and quality of food. The food was delicious! And well priced. This placed definitely satisfied our munchies

Honestly can’t comment on the actual food since I only pickup for my boss but I will tell you the experience here. The woman who answers the phones and rings you up is not friendly to her customers. I was told my salad would take 18 minutes and I ended up waiting over 45 minutes for it. She wouldn’t provide me any status on when it would be ready or make any eye contact with me and I had to constantly ask how much longer. she said ten minutes and it was another half hour. She then told me that actually they were very busy but there were only about 10 people in the place. I will not be coming here again… it is not good enough to warrant the wait time or the staff.

A lot of things I disliked about this place. Came with a friend and we saw the Unilocal ratings and photos and the food looked delicious. Walked inside and the place looked really nice with a vintage feel to it including the bathroom. However, I ordered the California burger and it took almost 30 min for my order to come out. It ain’t that hard to make burgers and sandwiches. I sat there politely waiting for my friend to receive his meal before diving in and being exhausted study from finals I couldn’t take it after 15 min so I started eating in front of my buddy without him receiving his food yet. There were so many people that arrived after us who got their meals before my friend. We got one of the cooks attention and asked about the order and he said he would check on it. Looks like the message wasn’t relayed because another 15 min passed with no food for my friend. So my friend decides to walk up to the kitchen and asks when his order will be ready and they tell him it will be out soon and give him some complimentary fries to shut up. Another 15 min passes and still no burger and by this time I’ve already finished my meal. Yup, I finished my entire burger while my starving friend sat there and watched. So we decided we had enough and demanded a refund. The lady at the counter (probably the manager) didn’t even sound apologetic and showed no empathy for messing up my friend’s order. This looks like a relatively new place judging from the low amount of Unilocal reviews and I understand that accidents can happen for a new place like this, but you gotta show more customer service skills if you want people to continue coming back. Should’ve been a bit more apologetic and done something to resolve the issue. Make me reconsider and change my mind about never coming back here again.
As for the food, eh it was alright. Asked for my burger to be medium, it was well done. California burger was supposed to come with Monterey Jack cheese and guacamole. They probably didn’t think I’d notice the Swiss cheese they put instead. And the burger didn’t come with guacamole so they gave me sliced avocado instead, which also took them awhile to get to me. Didn’t even bother mentioning this to me before or after I received my food. Mediocre food and terrible service isn’t gonna make me come back here again.

The Pulled Pork Sliders were delicious. They were also crazy hot when I first got them, and burned the top of my mouth a little bit. The coleslaw that came with them was alright, but nothing to write home about. The workers were very helpful.

Have you ever wondered where to get a good meal, seasoned, well prepared and people care about the experience come here. The joint is another Veteran owned business in San Jose that offers a great service to the community.
They also offer a 15% discount to San Jose State University students.
I leave satisfied and well taken care of, I personally enjoy their quesadilla, their carne asad fries, and there California burger with bacon and guacamole.
Love them.

I love this place! I came here on a Wednesday at around 12 with a friend. We ordered carne asada fries and chicken wings from the appetizer menu. $ 8 and $ 9 respectively. Both were amaaaaazing! The cashier was very nice and friendly too! Overall, I would come here again. Don’t forget the 15% off when you show your sjsu id! I would suggest ordering a bunch of appetizers and sharing with a group of friends if you’re trying to be wallet-​friendly!

Decided to try this place and I’ve been in love ever since. I love the shrimp! Everything is really great too!
The staff is very friendly and it makes for a cool atmosphere to enjoy your meal.
See you soon guys!

Whenever I walk into this place, I feel like I’m walking in to Cheers, like the TV show. I always feel welcomed with the great service and love love love the food!
I’m here at the minimum last Wednesday of EVERY MONTH!

Good Lord! Food is so damn good! I thought I could kill the asada fries n a grilled sourdough burger. nope! Glad to bring home leftovers!

The California burger !!! O M G. I was full half way threw but sat around for an extra half hour so I could finish the rest. The employees were friendly. Which was refreshing compared to other places down town.
I was eating alone but felt totally comfortable because I sat and ate my burger and watched the television in total relaxation. don’t get me started on the fries! Yumm yumm yummm fries!!!

New place… thought I’d give it a try and was hoping it was as good as grub shack (previously in the same building) Sandwich was OK… not bad enough for me not to eat it… not good enough for me to finish it up :) got the buffalo chicken sandwich…
Would be nice if the place had some music… was dead silent when I went during lunch hour… Iwill stick to getting my sandwich from freshly baked for $ 3 cheaper than this and one that I will enjoy!!!

My Mom and I wanted to try The Joint Eatery since I heard they recently opened. The restaurant is in the front and they have seating outside in the back which is pretty cool if you want to have a beer and relax.
I had the California Burger with bacon and Guacamole! The meat was seasoned perfectly and the portions are just right. I had to cut the burger in half because it’s a decent size! It was really good ya’ll! My Mom had the seasoned shrimp that I wish I would of tried but she gobbled it up before I could get my hands on one.
I’ll definitely be coming back!

My new favorite lunch spot downtown! I’ve been here a few times since they opened and everything I have tried has been amazing. The variety makes it an easy lunch hour choice. My favorites are the Steak Cobb Salad and the California Burger. Will definitely be back!

Five stars, why?
— Great food
— Reasonable prices
— Simple to the point menu
— Great service
— Easy to find location, right on the corner next to Freddy J’s and ISO bar
— Did I say great food?
We ordered «The Joint» burger (add bacon of course), steak Cobb salad, sweet potato fries, garlic fries, California burger, and chicken wings!
Everything was cooked to perfection! I must say, I am glad to find a place that makes a good olé burger. Bacon was on point (thick cut and crispy), burger was juicy (cooked med well, keeping it juicy and tasty), bun was toasted, fries were crispy! My salad dressing for the Cobb salad was also very delicious! It was sweet and tangy and the salad ingredients were all quality (not 3 days old and wilted– I hate it when that happens!).
I definitely will be coming here again.
If you’re looking for a place for good comfort food, this is a must try! You won’t be disappointed!
#thatbacondoe