Supercuts

My dad comes here every two weeks for a haircut. He’s never been too fond of the service, but he doesn’t need anything expensive since he’s bald and you can’t really screw up a bald head!
Unfortunately, I experienced today’s visit with him, which will be his last visit.
When it takes longer to pay than it does to actually get your hair cut, there’s a big problem.
It’s not worth getting into the details, but this will be something brought to corporates attention.
Long story short, not worth your time to come here.

My son got a haircut here. The «stylist» didn’t do a good job, was unprofessional and plain rude. The haircut was rushed and obviously no effort put in it at all. She made fun of my husband’s haircut (that he got somewhere else) and made a comment «that’s what happens when you have to work when you don’t have to. Especially coming from my Pap smear appointment» WTH!!! Then she was going on and on with her coworker about some issues with management. I can’t believe how this lady acted in a place of work.

I’ve been going to Supercuts in Crow Canyon Commons for a long time, but today was my very best experience. Colleen really took the time to work with the (slightly weird) way my hair grows, parts and curls. She was fun, caring, attentive and VERY good. I’m a happy camper.

I took my son for a haircut at Supercuts on 3191 Crow Canyon Road, San Ramon, CA today as I have been doing for the past few years. Most of the ladies are good except Sally who was in training and cut my son’s ear. She did not tell me anything and was digging for a Band-​Aid. I noticed the abnormal behavior and approached my son. She still did not show it to me. I had to find it. It was a very bad experience as she said it was nothing and that my son was fine. The manager gave her support and told me it was nothing. I said that’s because he is not your son. I was amazed how irresponsible management and Sally are. None of them apologized as customers are not valued. If I were you, I would not go to a place where human beings are treated badly. Also, the tools are contaminated.

Oh, why did I come here? I was desperate! It was a perfect reminder why I decided to never do business with Supercuts anymore.
When I arrived, there was nobody inside during peak hours… that kind of set off a red flag, but I looked shaggy and needed a cut. The stylist that cut my hair attacked it like a starving lion catching a gazelle! My hair cut was finished in approx 10 minutes… no joke. I have never been so uncomfortable while getting a hair cut, but it was too late after she ran shears in my scalp. Afterwards, my hair did not look awful, but it was not remotely what I wanted. I can safely say, there is no chance I’ll return.

I was desperate for a haircut and only went here because my bf loves this place for his haircuts and he needed one. So we were in the area and stopped by here. They charge $ 18 for men and women haircut without the shampooing. This is by far the cheapest haircut I’ve come across! So I gave it a try.
There were three ladies working. Two Asian and one non asian. The non-​asian lady had cut my bf’s hair last time and did a horrible job. I end up with her. So in my head I was like great, she’s gonna mess up my hair. So she takes me to the chair and asks me what I want. I say take off one inch and long layers all around for more volume. During my haircut, she gets interrupted by phone calls and another customer who’s bugging her while she’s waiting to get waxed by her. She tells the customer who’s waiting for the wax to not leave because she’s almost done with my hair. Wait hold up… You just started on my hair for about 2 mins, how the hell are you almost done?! She snips my hair super quickly like she’s in a rush and says done. This was five mins total. Hands me the mirror to look at my hair in the back. I respond «done, already?!» And her response. «What do you expect, a 1 hr haircut?» Uh lady, yes I expect you to take your time on your customers hair without rushing off to cater to another customer while your in the middle of my hair. As a hair stylist, you should be taking your time and doing a great job on your customers.
So I was pissed by her response and trust me, I will never be back! Should of known since the majority of their customers were men and children.

I have been going to Dennis for several years. I love the way he colors and cuts my hair. He is very professional, personable and caring. He is very talented as a stylist and Singer’s have come into the shop without an appointment and Dennis always tells me how long the wait will be. The wait has never been longer than what Dennis has told me. I have recommended him to 3 of my friends and they are very pleased with Dennis’s service. We all have shops closer to our homes but driving to the San Ramon store for Dennis is well worth it.

Dennis has been doing my hair for a few years now. He sure knows how to cut and color so I don’t have a lot of work in the morning! You do great work Dennis!

Without a doubt, the worst haircut I ever had. He was finished in less than 10 minutes. When I got home I noticed gaps of hair missing… YIKES… I new it was a lousy haircut when I left, but when I got home, I wondered if the guy was blind…
Stay away…

I have been going to San Ramon Supercuts for 6 – 8 years exclusively.
I always see only Kim, who is FABULOUS!
Only 4 stars since the don’t take appointments anymore. But it’s worth the wait!

Thuy (pronounced as ‘Twee’) is truly an amazing stylist. I have been going there for a couple years now and am very happy with my highlights and haircuts done by her. She is also a very sweet and accommodating stylist that is very down to earth… unlike the rest in the area!