Lush Burger

Lush Burger is one of the many upscale hamburger chains that have flourished in the past few years, and it doesn’t stand out from the crowd. Basically you get a small variety of hamburger choices, a few salads, and a selection of pizzas (?). They serve beer and wine, again small selections.
The burger were prepared properly and had decent flavor, but the same can be said for most of these chains. The fries were crispy and tasty, but the onion rings were inedible (very rubbery).
The problem here is that Lush Burger is fairly prices. Burgers run about $ 11 and come with chips, which were not appetizing. For $ 2 more you get fries; for $ 3, sweet potato fries. This brings their price point above most of their competition, and the food just isn’t worth it.
This particular location is also small and feels cramped.
Hint: Find and use coupons, go for happy hour, or look for daily specials, and your cost might be acceptable.

Great place in Scottsdale to grab a bite to eat. We took the whole family (me, wife and three boys). John (Gio), treated us like we were family. Good burgers and the kids loved their meals as well (chicken tenders, corn dog and cheeseburgers). The game was on the TV’s and the atmosphere was great. Thanks John, we’ll be back.

I read some bad reviews about this place but I decided to check it out myself since it’s right down the road from my hotel. It wasn’t busy, I was seated immediately. I got the western burger with fries. The food was good, however they charge you $ 2 for fries if you don’t get the house chips. I don’t understand why that’s necessary to charge more for fries. That was the only downfall. Everything else fine.

Don’t believe the hours that they post for when they close. Wife’s friends came by shortly after 9:00 PM and they were told they were closing. According to their Unilocal hours, they are open till 10 PM on a Saturday night.
Satisfied with my burger but my wife said salad was not as good as prior visits.

TERRIBLE CUSTOMER SERVICE!!! My burger alone was $ 13 then the server asked me what side I wanted with it, I asked what my options were and she read them off, fries, chips, mixed veggie sticks or salad. I choose salad, which I just got plain (no garnish, literally just lettuce and balamic) my husband choose plain carrots. when we got out bill we had a $ 6 up charge for choosing those sides. the server NEVER said anything and when we asked if they would reconsider this as the menu never said it was an ADDITIONAL $ 3, one would assume it was easy to substitute the server got an attitude with us and said she would talk to her manager. she came back several minutes later and said «my manager said it’s clearly on the menu so we won’t do anything. sorry» in a condensing tone. needless to say we will not be back, terrible customer service all over $ 6.

I kind of see what others are talking about when it came to Lush. The décor and atmosphere were very trendy but the place is lacking in the fundamentals! For instance, the patio door is left open, which wouldn’t be an issue except for no pest aka fly control. And the place had plenty of flies around. As a result, I decided to do the bathroom check because you can always tell the cleanliness of a spot by how they manage the bathrooms and to be honest they weren’t that bad but not up to par by my standards.
The wait staff was attentive, nothing to brag about. The food was good as well but nothing to brag about either. What I will mention is their milkshakes, I ordered the Oreo and it was amazingly refreshing and the perfect mix of ice cream to milk to Oreo ratio! Other than that, I don’t think I’d be stopping by any time I find my self back in Scottsdale.

I may have just eaten the best burger of my life.
So I ordered the Hangover even though I am not! Just killed it in the gym and was starving.
Lush gets their Angus beef from some place that hand picks their cattle, IDK what that means but it translates to yum. Juicy meat.
The bread is good and so is the produce. I’m told it is «mostly» organic. But forget about that nonsense. The Hangover is Angus beef with beef chorizo, served with butter lettuce, tomato, onions, pepperjack cheese, bacon, chili sauce and a fried egg.
The presentation is bomb. Like it comes and BOOM! THAT’S A BURGER! It’s super juicy but the bottom bun didn’t fall apart. It is very filling. If it wasn’t so good I wouldn’t have eaten the whole thing in one sitting. The fries were delicious but I ate like four cuz the burger was 100
Try it! It’s delicious and messy and I wish I never knew it existed cuz I will think about these calorie splurge for a while!
I will post a pix

We have tried this place a couple of times, each time hoping our memory of the last was just a bad dream. Sadly, I can’t recommend this place. It is dirty, staffed with kids that could care less and the food is straight off the Sysco truck tossed in hot oil.
I cringe to think what the kitchen looks like to be honest based off what the front of house looks like. For the money, you can find far better establishments with fresh, local food and a skilled staff. I understand that people have to learn somewhere but the problem here is the complete lack of oversight and management. I feel like I am at one of the servers dorm rooms.
One positive note and I am assuming it’s the only thing keeping this place afloat, is it is extremely kid friendly both in atmosphere and pallet.

Most unprofessional restaurant I’ve ever stepped foot into. Sat at the bar for 5 minutes and no one even took time to say hello. Followed up with– the servers complaining about how slow it is and how their are crap and then hearing the manager talk about punching a customer In the face because she was complaining. Lucy, walking three feet away and kissing another coworker is very unprofessional too as well as talking crap about my strange and distrusting order I placed. You are a joke of a human being. Next time when a customer walks in and sits at the bar try acknowledging them instead of continuing to shoot the breeze with your friends at the other end of the bar eating fries.
Never stepping foot into this dump again.

The burgers are good. Unfortunately the wait staff spent the night chit chatting instead of waiting on us, the paying customers. I can make a great burger at home and have GREAT service.
Actually the staff were not professional not anyone I would ever hire.

Quick service every time I go, BEST turkey sliders! Must ask for extra sauce. I have never tried anything else there but if you like turkey burgers than this trio is a must!

love this place! I have been coming here for years and it’s either spot on or pretty mediocre. tonight was one of the better nights! I had a delicious burger and shake and had an amazing server! he was so personable and was definitely the best server I have had so far in my years here. I ordered a kids strawberry shake and he gave me the full size no charge! he also got us out of there quickly as my dad was in a huge rush. the fries were delicious but I would skip the chips and upgrade to the fries.
update: went here again and had an amazing meal. the bella burger is to die for if you like balsamic and mushrooms! also the cookie skillet was so so good as always but I recommend asking for only one scoop of ice cream unless you love ice cream

Stopped in last night as it’s on the way to Casa Doug and tried something new that I thought you might like …
The Chinese Chicken Salad was Ka’Razy good! Good portion size, wonderful warm pretzel bread and awesome taste! The salad and one adult bevie … Out the door for $ 32.67 and that included a $ 10 tip!
Hats off to my waiter Marley who (as usual) was friendly and did a great job.
Thanks for reading …

— WORST EXPERIENCE OF A RESTAURANT TO DATE —
So as not to waste words on such a sincere and utter disappointment, here’s the story in brief:
Over the past year or two, my coworkers have made it a habit to visit Lush Burger on birthdays. They’ll each order up a big burger, wash it down with beer, then polish everything off with a «famous cookie pie». (NOT for me, but that’s their ritual.)
This was my first time joining them for such an experience, and I was excited to visit Lush Burger because I had passed it on my drive in to work nearly every day and had been intrigued by the thought of a new and interesting burger joint every time.
We arrived a little after lunch time — around 1:00 or so. Still, there was a line of people waiting at the front door (about half-​a-​dozen or so). We waited patiently alongside the others. There was no one at the front desk to greet us, but we didn’t think anything of that (at first).
After waiting for 10 – 15 minutes without being greeted, several of the people in front of us simply turned and left. We engaged others in questioning conversation — all of us confused by being so completely (and even intentionally) ignored.
Before too long, we were the only 4 left standing at the front. It had now been 15 – 20 minutes of this being snubbed. At one point, we even attempted to get a server’s attention by stepping out and calling to her as she walked by, but she swerved and continued on her way.
We could not locate any management. There appeared to be only maybe 3 – 4 servers, all of them very young — one of whom just kind of walked around with a dazed expression on his face — and of course the one girl who repeatedly & purposefully ignored us in passing.
After over 20 minutes of this genuinely baffling treatment, we were all four of us beside ourselves. I’ve NEVER experienced anything like this before. We ended up leaving, obviously. (We would never have waited so long had it not been for a «special occasion».)
— POINTS IN CONCLUSION —
— I HAVE NEVER IN MY LIFE BEEN SO FULLY AND INTENTIONALLY IGNORED BY ANYONE, LET ALONE A RESTAURANT STAFF. THIS TEAM IS MADE UP OF THE MOST DISRESPECTFUL AND UNPROFESSIONAL BUNCH OF BONEHEADS I HAVE EVER SEEN.
— MISMANAGED, PURPOSEFULLY UNRESPONSIVE, AND OBVIOUSLY DISINTERESTED IN TAKING OUR MONEY, IT’S AN ABSOLUTE MYSTERY TO ME HOW THIS BUSINESS HAS REMAINED OPEN MORE THAN ONE DAY.
— IMPORTANT PERSONAL DISCLAIMERS —
*As a reader of this review, you should know that I am EXTREMELY discerning of my one star reviews. In most cases, I will prefer to remain silent rather than bashing on a business’s rep.
*It should also be noted that these events occurred well over a month ago and I have purposefully held off on reviewing Lush Burger so as not to do so in a spirit of direct anger or personal slight.
*All that taken into consideration, I would still STRONGLY ADVISE any potential customers to STEER FAR CLEAR of this establishment. To quote one of my coworkers: «It needs to die off and make room for a business that actually wants customers.»

First time here, had high expectations. Place was very busy for a lunch crowd on Monday.
Reading the menu some of the burgers sounded delicious and out of this world. We decided to try the lushios infusion and the hangover, we tried one with fries and the other with chips since we were going to share.
I’m sorry to say that they were average, not anything to write home about and nothing to really rave about. There could’ve been so much more…
Service was unimpressive and at times nonexistent, it was a $ 35 lunch that was way over priced.

Even thought their website says to not be shy and write in if you have any issues… they will not respond if you do

VERY unimpressed by lush burger. At first, the atmosphere was cool. The food was pretty good but I had too bad a taste in my mouth from the staff and managements lacl of proffesionalism and customer service to enioy it. My husband and I both work in restaurants and we noticed other guests having the same experience as we did. Also the server called all the guys «boss» which for many is a HUGE annoyance, although he was very nice. Reminded me of something you would see on hidden camera from bar rescue.
As simon cowell would say… its a NO for me.

Lush burger is a very cute burger restaurant hid away in this shopping center by AJs. I had a farmers salad and my husband had a classic burger. My salad was crunchy, light and exactly what I wanted. My husband enjoyed his classic burger. He is a Burger expert and it would definitely be his last meal if he had a choice!
I had a bite because he said the bun was really nice. I think I read it was a brioche bun. It was very good.

Good spot for burgers and salads. The brioche bun could have been a little fresher. They also have great Sunday football specials as well as a good happy hour.

I have been holding onto coupons for Lush for awhile and decided finally to go for lunch. The burgers were amazing. I had the western burger which had baroque sauce, cheese, bacon, and an onion ring on top of the patty. I have to say I was really impressed. The burger also comes with hand made chips which were really good. This was a great experience and I would recommend to anyone who hasn’t been. You Scottsdale residents who get those coupons use them. It’s with it.