Round Table Pizza

The only reason I rated this place 3 stars is because I’ve never had a problem before. My man and I called in around 740 to see when the dinner buffet ended which ended up being 8. The guy on the phone assured we would be fine to get it. When we came in the girl working the front Belem was very rude about what time the buffet ended and had a really unappealing attitude. We asked for one other thing with no words said just handed what we asked for. As far as representing a business this girl was a huge letdown in my opinion. Sad we came here all the time too.

Garbage service!!! It’s extremely difficult for Susan an employee here to give proper utensils for our table. Asked her and never received them. Very rude!!! Don’t recommend

I absolutely LOVE Round Table pizza and have never, in all my years of visiting this pizza chain, had a bad experience until yesterday night. I walked in and ordered a large specialty pizza to go and the cashier quoted me a fifteen minute wait time which was rather quick! Unfortunately, after waiting over and hour and asking the staff three different times the remaining wait time on the pizza, they admitted they had misplaced the order and ignored me for another 20 minutes. Finally our pizza was ready but there was no apology or even an offer for a free beverage while I sat inside the restaurant waiting for my pizza to be ready. I was rather disappointed with the service here and the floor and booths inside were all filthy. I am giving this specific pizza chain three stars because, despite waiting for almost and hour and a half for my order, the pizza was prepared correctly and tasted delicious.

There pizzas are really good they use high ingredients. But there buffet during lunch time is awesome the salad is really good and they are always putting out fresh pizza and garlic bread. The management is really friendly and are always walking around making sure you are taking care of.

Tried Round Table Pizza here for the first time and was impressed! The staff was super friendly! Pizza was delicious and wings were on point. I I’m definitely hooked & won’t be ordering pizza from any other place. Also lunch buffet is the best deal! Thank you staff at round table!

Pizza came out fast, restaurant was clean, service was outstanding! Susan was so attentive, friendly. I had a better experience here at roundtable than at a higher end restaurant just because of the service. Susan deserves praise!

First you should know my boyfriend is a big fan of Roundtable having worked for the then highest grossing Roundtable location in Waikiki previously, but the South Lake Tahoe location was a HUGE disappointment! We ordered delivery and among our large order included a family size salad (the size was a recommendation from the telephone order taker when we were originally ordering 2 garden salads). I requested black olives be added to the salad. When the salad came it was missing croutons, mushrooms, and cucumbers, all toppings that were listed on the menu for the garden salad. My boyfriend’s chicken club had practically NO chicken on it (literally, I took a pic because the two small pieces were the size of a dime. No joke! I took a picture.) When I called to report the errors, the woman told me they can put whatever toppings they want on a family size salad!!! Are you kidding me??? What kind of a policy is that and knowing I originally was ordering the garden salad you’d think they’d have given the kitchen instructions to make the garden salad family size! At least they are returning with a replacement chicken club. But the woman who I spoke with stood steadfast in her opinion that the restaurant was not at fault because their in store menu doesn’t say what the website menu says. Thank goodness this is not our home location and we are merely on holiday here. I should have paid attention to the Unilocal reviews that averaged 3−½ stars. By my standards, that’s borderline low. I try to do business exclusively with 4 and 5 star rated businesses and made an exception because it is a Roundtable. Big Mistake! This business should have its Round Table license revoked.
UPDATE: I have amended my star rating from 1 star to 3 stars because shortly after I posted this review, the manager Dan contacted me in a private email and apologized for the experience I had and the food I’d received and that he’d be holding a meeting with the staff to address it and make sure it doesn’t happen again. I wanted to be sure people know the management is proactive and that not making the salad according to the website is NOT the restaurant’s policy. He also offered to give us 2 complimentary VIP pizza passes so we could return and give his location another try. I thought that was generous but told him it wasn’t necessary as we were leaving town in the morning. However, I always admire managers who take those extra steps, it shows they really care about protecting their reputation and earning the customer’s loyalty. Take note locals this manager is a great manager and give him an opportunity to earn your loyalty!

Worst Round Table Pizza I’ve ever had. We ordered the hearty meat supreme, and there was nothing hearty or supreme about it. The crust was burnt, and it tasted like some of the ingredients were spoiled.

Better experiences nearby. We stopped in and the cashier was super rude. Flor was aloof and seemed bothered to have to take an order. She did not welcome us, say thank you or even bother with a grin.
We ordered Blue Moon– no oranges until after she poured. Won’t come back– save yourself and go elsehwhere.

This place is a complete fucking joke.
So I place my order, and delivery eventually comes. okay. I forgot to tip, and felt bad. So I call up the location, and fix it. Okay, no problem. An hour later and it’s pretty late, we’re talking 20 minutes to 12 AM, and the delivery guy comes knocking on my door like the motherfucking police. I answer, and he has an employee who took my order on the phone saying my charge never went through on my card. So I pull up the bank statement on my phone’s app, and show the delivery guy I was actually in fact charged. The employee on the phone said the charge never went through and the delivery guy would have to pay for the order.
This is really shitty. You don’t come knocking in the dawn of night at my door pulling this shit. the food, wasn’t even that damn good. Not pleased, and think this location is on the DL and scummy 100%. Fuck this place.

Completely redeemed themselves after my first experience being so bad. I am entirely impressed by their customer service and the quality of food!

Worst experience ever! Do not bother going here. Ordered a large pizza and wings, after I ordered and paid the waitress tells me it’s going to be over an hour wait! That would have been helpful before I ordered. We decide to wait it out… The front room was busy at first but everyone cleared out and no one bused the tables, leaving virtually every table littered with plates etc. My wife said the woman’s restroom was disgusting and unusable with a stopped up toilet.
After an hour I asked about my order. They had no idea what happened too it! Maybe it was mixed up or taken for delivery, no one knew nor did they seem to care much. Now I had five very hungry kids and no food. They offered to try to make something quick but I just asked for a refund and left.

If I could put zero stars I would ordered pizza for delivery at 8 40 was told 30 to 40 mins for delivery called at 10 15 with no pizza to find out my card was declined with no missed calls… and they are now closed thanks alot… :/​plus they normally never make my pizza right always order pesto and hardly ever does it even turn out green never have this problem at any other roundtable or any other pizza place…

Its been 2 times made an order for take out. They gave me all i want in my pizza. Friendly service so far and the pizza is pretty good. Definitely will be back again…

This location is always clean and the staff are helpful. They are always so sweet to my kids and even grab high chairs and bring plates/​cups to the table when I have my hands full. The pizza is always fresh tasting and hot out of the oven. The salad bar is always freshly stocked with fresh veggies and yummy toppings. They also have unique selection of beers on tap and also basic domestic beers too. They also have a big back room that’s good for large parties. During our last visit I witnessed the staff being super accommodating to a large group and offering a discount so they could get the best deal possible. We have had nothing but great experiences at this Round Table in South Lake Tahoe. Go for the lunch buffet. Best deal around!

Eew why did I stop in this Round Table in South Lake Tahoe? I paid for the buffet. Not really impressed by the Round Table experience.

Horrible customer service, this is the end of the line. I’ve been eating round table pizza for years and never once felt offended… today you crossed the line. I don’t spend my money on your overpriced food for hourly employees I make more money than, to tell me that I’m wrong. You misunderstood me when I placed the order… but it’s my fault. Play in traffic.
09÷10÷14 Update: I’m absolutely done with this place. I placed a delivery order online tonight for an XL Triple Play extra crispy and what I got what was under-​cooked and extremely lack luster compared to typical Round Table quality. The reason why I’m absolutely furious is that after posting my original review… I was messaged on Unilocal and offered 2 VIP passes, when I redeemed those, the manager of this Round Table called me personally to tell me he’s no longer going to honor VIP passes for me anymore… How unprofessional. Anyways I believe they are intentionally doing this because they have my address on file and I think it’s extremely petty of them for doing so.

Sad sad day in Lake Tahoe pizza history! Been going to this roundtable for 9yrs since i moved to town. Will NEVER walk in this place again!!! Got there about 25 mins after the pizza Buffett started paided $ 10.23 + $ 2 tip. Only to be told by Sue the manager on duty that they would not b putting out more pizza untill what was out was gone !!! There was one slice on 4 different dead pizzas!!! Yes 4 slices total!!! Wish I would have just asked for my $$$ back… Instead waited to 20mins for pizza that really isn’t that good!

I think my tastes have changed. I used to LOVE Round Table Pizza. Now it is… well… «meh», to me.
Round Table is 50% more than the «big three» and it isn’t worth it anymore.

The only reason I am not giving this place 5 stars is that I think their pizza is expensive and they don’t deliver to my house. It is great pizza, but still paying over $ 20 for a pizza is pricey, even when compared to Tahoe Pizza Company prices. Alas, you do get what you pay for.
Overall though, I absolutely love this place, and it is by far my favorite chain pizza place. Pizza wise, it is almost as good as Tahoe Pizza. Their cheese twist bread sticks are great as are their cinnamon one they service during the lunch buffet.
The lunch buffet is the one exception to how expensive this place is in that for 7 or 8 dollars, I forget exactly how much, you get a lot of pizza, breadsticks, and salad to eat for a great price. This place isn’t as much fun to go to with friends, but when I want great pizza to pick up I always go here to get it.