Subway

Super friendly and welcoming staff great customer service love their breakfast sandwiches. It taste great in a cold winter day

Place was great with great customer service. The sandwiches were made just as we asked and the whole time the girl had a smile on her face. I would go here again and recommend this place to others.

Don’t know what any negativity about this Subway is about – food was good, staff was polite, courteous and reasonably efficient. The owner deliberately charged our family of 6 for five combos since we already had a ton of stuff to save us a few bucks since we had waited in the line awhile. If that isn’t good customer service, I am not sure what is.
And to Aaron C., lighten up bud and talk to me when you are an OWNER, not a manager. If it was my restaurant and I wanted a turkey sandwich at high noon after an avalanche had leveled every restaurant in Heavenly Valley but mine, then by golly I am having a turkey sandwich.

Subway! One of the busiest but kindhearted staff I’ve ever had at a visit to Subway. I’d recommend everyone e to this location.

Typical Subway fare but the employees seemed disorganized, food was made wrong, not real customer service oriented. Instead of having a pseudo assembly line, one employee would follow a sandwich down and then go back to the other end of the line to help someone else. I think after we were done getting sandwiches 2 or 3 people had entered stuff in the register. Also, after making one of our sandwiches wrong they proceeded to try to start over and almost made it wrong again. Just horrible. I dont think I saw a smile from any of the 4 people behind the counter.

First impression. The store is clean and organize. Workers are welcoming and assisted us right away. Food area clean and tidy.
Overall, great service and great food.

Wow. Let me start there. I have been going to the subway on Lake Tahoe Blvd near Heavenly Village for 3 years now. Never had a problem until tonight. I walked in and some young latin kid who I have never seen before gave me a look like he wanted to fight me. Now keep in mind I have never seen this kid before. For a second I think it’s all in my head till I lean against a table to read a text message and he loudly and rudely tells me to get off the table. I have never in 3 years been told to not lean against a table at this subway. When I asked him if he was serious his attitude got worse and he loudly said, «Yeah, get off the table.» When I calmly stood up and asked to speak to the manager he said we don’t have a manager. This is an obvious lie. He followed up with, «You need to get out of here.» So I walked out. This happened in front of numerous customers who were as astonished as me. Bottom line I will never go to this Subway again. As a local of Lake Tahoe I will tell every single person I know not to go to this Subway as well. Do yourself a favor and cruise to Baja Fresh instead. It’s only 1 minute away and they don’t treat their customers rudely.

My family and I came from vallejo, and decided to pass by subway and as soon as we got imside the restaraunt there attitude of the employee was really rude. Maked us really uncomfortable And unwelcomed. We came around 6 pm and 7pm, just letting you guys know if you decide to pass by make sure you dont go there because there are bad costumer service.

Food is what it should, the attitude of these people though… not good! They were rude and not service minded at all. If you don’t like people, don’t work at Subway!
Luckily, we just dropped by on our way through, will not come back.